Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,904 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,904 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to set up”

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“I found shepherds friendly very helpful and easy to set up”

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“The Best Friendly Mutual Fund in U.K!”

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“Easy to sign up as a new customer and impressed with account security. Friendly on the telephone too.”

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“Easy to setup ISA and easy to use online account”

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“Highly recommend great chance to get saving for your little ones when they are grown up”

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“Shepherd friendly is amazing it's made it much easier for myself to save up for my son for the future. Without having it I know I wouldn't have stuck to it but the way they set it up as a direct debit has made it much easier for myself. It has also put my mind at ease knowing that my son is going to have savings in the future to spend on important things e.g university.”

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“Very quick and professional service throughout with great customer service would highly recommended Shepherds friendly to family and friends from a company you can trust excellent”

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“Easy to contact and v helpful”

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“User friendly website- very easy to open account.”

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“Applying on line was easy. Am still waiting for welcome email and pack telling me how to access my product. Disappointed to say the least, hoping Service gets better”

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Hi Nick, Thank you for taking the time to leave us a review. Our Member Services Team has been trying to contact you, however they have not been able to get in touch with you. Your Welcome Pack has been resent by post and should be with you soon. If there is anything else we can help you with please give our Member Services Team a call on 0161 428 1212 or you can send them an email at members@shepherdsfriendly.co.uk. Kind regards, Lyba

“Very simple process and website gave me lots of information. Various options and lots of information give after process.”

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“Excellent customer service. Very helpful staff.”

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“Rang for an enquiry so helpful and efficient nothing was to much trouble. Kept updated with emails and correspondence. Staff well trained made me feel confident in asking questions. Wish I had known about shepherds friendly before . Recommended to my friends and family.”

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“I thought the whole process was explained in easy terms and questions answered simply well satisfied thanks”

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“Nice scheme! Helping me save for my baby girl”

Shepherds Friendly 5 star review on 22nd August 2018

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Hi Dorcas, Thank you for leaving feedback on your experience with us. We are delighted you have chosen to share a picture of your little girl, we adore meeting our members. Welcome to the Shepherds Friendly family, it’s great to have you on board! We look forward to seeing and hearing more about your little one in the future. Kind regards, Lyba

“Friendly, efficient staff. Very easy to navigate the website. Courteous call after taking out a policy.”

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“friendly by name and friendly by nature.quick and easy,with excellent staff”

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“Very easy to sign up”

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“Very good tax free savings product and easy to apply. Everything completed online and easy to understand terms. Did have to speak to their customer service team to ask for a nomination form and received very good service. Excellent all round.”

Helpful Report

Shepherds Friendly is rated 4.6 based on 2,904 reviews