Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,931 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,931 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

Write Your review

Tell us how Shepherds Friendly made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I thought the whole process was explained in easy terms and questions answered simply well satisfied thanks”

Helpful Report

“Nice scheme! Helping me save for my baby girl”

Shepherds Friendly 5 star review on 22nd August 2018

Helpful Report

Hi Dorcas, Thank you for leaving feedback on your experience with us. We are delighted you have chosen to share a picture of your little girl, we adore meeting our members. Welcome to the Shepherds Friendly family, it’s great to have you on board! We look forward to seeing and hearing more about your little one in the future. Kind regards, Lyba

“Friendly, efficient staff. Very easy to navigate the website. Courteous call after taking out a policy.”

Helpful Report

“friendly by name and friendly by nature.quick and easy,with excellent staff”

Helpful Report

“Very easy to sign up”

Helpful Report

“Very good tax free savings product and easy to apply. Everything completed online and easy to understand terms. Did have to speak to their customer service team to ask for a nomination form and received very good service. Excellent all round.”

Helpful Report

“Online process to join was easy however i have had no contact or account confirmation 3 weeks later.”

Helpful Report

Hi Shaun, Thank you for taking the time to leave us a review. I am glad our Member Services Team was able to get in touch with you. If there is anything else we can help you with, please feel free to contact our Member Services Team by giving them a call on 0161 428 1212 or emailing them at members@shepherdsfriendly.co.uk Kind regards, Lyba

“Taking out a policy was straight forward and legal points well explained.”

Helpful Report

“excellent rates, especially for myself, being 72 years old easy web site to use, quick decision just hope I do not need it for quite a few years yet”

Helpful Report

“Very easy and friendly website”

Helpful Report

“Very easy to set up online. Everything get sent to your email with no problem. The security to register for an online baking is extremely high which made me comfortable about saving with Shepherds Friendly.”

Helpful Report

“The process of opening a savings account was so easy on line and now I feel I'm giving my little girl the best start in life . So glad I went with shepherds . Rebecca Mynard.”

Shepherds Friendly 5 star review on 15th August 2018

Helpful Report

Hi Rebecca, Thank you for leaving feedback on your experience with us. We are delighted you have chosen to share a picture of your newest arrival, we adore meeting our members. Huge congratulations to you all and welcome to the Shepherds Friendly family, it’s great to have you on board! We look forward to seeing and hearing more about your little one in the future. Kind regards, Lyba

“Really easy to open a new account. Rates were competitive and correspondence so far has been great.”

Helpful Report

“Brilliant service easy sign up”

Helpful Report

“Very straight forward and flexible options to suit your needs. Easy to apply on line and documents are sent through immediately with a welcome pack. You can also manage your accounts easily online and amend or change your monthly or annual payments if you need to.”

Helpful Report

“I found that it’s been a great experience Thankyou”

Helpful Report

“Quick and easy to open an ISA.”

Helpful Report

“It was easy, straightforward and simple to set up. No issues and all my questions answered easily.”

Helpful Report

“Really easy to set up. The web links work well. When I called to ask a few questions I got straight through to a really friendly and helpful advisor. Thank you.”

Helpful Report

“Very easy to set up took me a matter of minutes very easy to understand”

Helpful Report

Shepherds Friendly is rated 4.6 based on 2,931 reviews