Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,904 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,904 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well done hen”

Helpful Report

“Easy to set up savings for Grandparents”

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“Really easy experience website very clear and easy to navigate”

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“Very friendly helpful staff.easy to set up,very smooth process.got information/policy details in the post prompt and easy to understand.wish I had taken out a policy years ago.”

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“So easy to set up online with a follow up phone call to check everything was set up correctly. Highly recommend them”

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“I found opening a savings plan easy and straight forward and I even had a phone call from the company to see if I was happy with everything afterwards very good service.”

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“Very easy to set up. Friendly staff”

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“Application straight forward. Communication very good so far.”

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“Having firstly opened an ISA account with Shepherds Friendly I have since taken out the bonus account which comes with free life insurance. If like me you are looking for a bank you can trust with excellent products and professional polite staff I recommend Shepherds Friendly.”

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“The application process was straightforward and simple to apply. I’ve received an after sales call regarding the product however I still haven’t received my documents”

Helpful Report

Hi Jennifer, Thank you for taking the time to leave us a review. I am glad our Member Services Team was able to get in touch with you to re-send your documents. If there is anything else we can help you with, please feel free to contact our Member Services Team by giving them a call on 0161 428 1212 or emailing them at members@shepherdsfriendly.co.uk Kind regards, Lyba

Hi Jennifer, Thank you for taking the time to leave us a review. I am glad our Member Services Team was able to get in touch with you and arrange for your documents to be re-sent. If there is anything else we can help you with, please feel free to contact our Member Services Team by giving them a call on 0161 428 1212 or emailing them at members@shepherdsfriendly.co.uk Kind regards, Lyba

“Quick and easy to apply for my Stocks and Shares ISA. Friendly email requesting relevant ID. Quickly received my Welcome Pack after sending the requested documents. No issues at all.”

Helpful Report

“Easy and straightforward application form asking only for details necessary to support the opening of your account. When called for more information, support was offered in a very friendly and professional manner. The advisor did what was agreed for and the letter was received shortly afterwards. The call felt personal which is rarely the case.”

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“Very helpful on the phone and explained more about the company.”

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“swift easy had questions but they were anwsered swiftly. was dubious about any isa scheme but this is self explanatory and it suits to your budget... thanks shepards 👍”

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“Friendly,cheerful,and professional,offering a great service”

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“Only just started x”

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“Friendly and helpful staff who answered my questions well.”

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“I am glad that I have chosen SF - I start saving bit by bit but at the end it makes a huge difference. Friendly and easy to use service!”