Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,904 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,904 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really quick to set up. Excellent service. Many thanks”

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“good web and easy to use”

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“great saver for young children. easy to set up”

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“Easy to set up, clear and concise information. Excellent customer service!”

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“So easy to do online”

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“It really gooy”

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“Shepherds friendly has a great customer service and excellent communication skills over the phone.”

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“Great savings and investment opportunities with SF”

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“After the initial confirmation that you get my application forms and documents, why I do not have any mails about how often i will get a report? do i am entitled for it”

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“I found setting up anl savings account for my son was easy and quick to complete.”

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“Opening the account was easy over the phone polite lady and very helpful would recommend as I had been into several high st banks who couldn't do it for me.”

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“Opened my plan using online, simple and easy to follow all the information I needed readily available, opted for Golden Charter, one less thing for my family to worry about. So far very pleased with how straightforward the whole experience has been”

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“I chose Shepherds Friendly to set up a monthly savings plan for 10 years, as a long term savings, but also a little piece of mins that should anything happen to me in the meantime my family will receive a small sum of money.”

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“Easy to setup Included all necessary documents which were easy to understand and were in PDF so could be downloaded and printed if needed Only negative is that direct debits have to be in the tens rather than say £15”

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“Perfectly fine setting up although no one has got in touch with my account yet.”

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“The webpage didn't mention anything about age limits for applying. Other than that pretty simple to open”

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Hello, Thank you very much for leaving us a review. We do mention the age limits during the application process and in our Important Information Document, however, following your feedback we will be adding them to the Bonus Plan webpage. Kind regards, Lyba

“The set up was fine. However, it was purchased via Top Cash Back and this is not showing in my account - why ?”

Helpful Report

Hi Martin, Thanks for leaving us a review following up your cash back. Here is how the cashback process works; once you have opened a plan with us and paid your first premium there is a 90 day validation period. This is a period of time which allows us to ensure your transaction is valid and confirm all payments are received. Once this has been completed you should be able to see the cashback in your account shortly after. If you have any questions please feel free to get in touch with our Member Services team who will help you. You can contact them on 0161 428 1212 or via email at members@shepherdsfriendly.co.uk Kind regards, Lyba

“Really easy application process, clear information regarding the product.”

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“Easy to open an account. Easy to follow instructions. Pleased with the service”

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“Superb service and very helpful staff.”

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Shepherds Friendly is rated 4.6 based on 2,904 reviews