Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,911 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,911 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

Write Your review

Tell us how Shepherds Friendly made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to set up”

Helpful Report

“I have used Sherperds Friendy before and have been pleasantly surprised by the high quality of servie received. Rather than the clinical approach of many Shepherds Friendly rely on the peronal approach. It os more common to get a phone call than an email if there are any changes / problems etc. It makes you feel you are valued.”

Helpful Report

“It did well for past grand children the new one is for the latest one”

Helpful Report

“Needs somewhere to view account online.”

Helpful Report

Thank you for your review Andrew, we welcome all feedback. Shepherds Friendly is a modern mutual organisation and our primary duty is to our membership, we value your business and will always endeavour to put our members at the heart of everything we do. We have now had the opportunity to consider your comments and are pleased that you are happy with the outcome.

“Easy to complete online application form. I phoned to enquire about transferring an ISA and it was lovely not to listen to various options and to be connected very quickly to a friendly knowledgeable person.”

Helpful Report

“Very easy account opening process, clear what what was happening at each stage.”

Helpful Report

“well im very happy with you”

Helpful Report

“The policy was very easy to set up, Shepherds Friendly are a well known established Friendly Society.There track record for providing good policies is second to none.”

Helpful Report

“Good offer and simple to do.”

Helpful Report

“NOTHING COMPLICATED,STAFF HELPFUL AND PLEASANT”

Helpful Report

“Easy to set up,”

Helpful Report

“Quick and easy to set up using the online application.”

Helpful Report

“Really easy to set up account. Looking forward to seeing how my investment does”

Helpful Report

“They have not really made me happy yet because I've only just signed up. It's a shame they don't have an online account to keep track of your investments.”

Helpful Report

Thank you for your review Carwyn, we welcome all feedback. Shepherds Friendly is a modern mutual organisation and our primary duty is to our membership, we value your business and will always endeavour to put our members at the heart of everything we do. We have now had the opportunity to consider your comments and are pleased that you are happy with the outcome.

“Easy to join - flexible saving plans”

Helpful Report

“By giving me a good payout so that I could start a new plan”

Helpful Report

“Good plan. Value for money.”

Helpful Report

“Very simple to set up an account online. Looking forward to the future.”

Helpful Report

“Easy to use plain English form”

Helpful Report

“The application process was quite straightforward. The website is easy to navigate and follow up emails were soon delivered with my welcome pack. However i have still not heard anything about my Love2Shop voucher that i was expecting to receive on registering”

Helpful Report

Thank you for your review Matthew, we welcome all feedback. Shepherds Friendly is a modern mutual organisation and our primary duty is to our membership, we value your business and will always endeavour to put our members at the heart of everything we do. We are pleased that your query has now been resolved.

Shepherds Friendly is rated 4.6 based on 2,911 reviews