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Shepherds Friendly Reviews

4.6 Rating 2,904 Reviews
93 %
of reviewers recommend Shepherds Friendly
4.6
Based on 2,904 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Shepherds Friendly Reviews

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Anonymous
Anonymous  // 01/01/2019
Extremely easy to open the account. It was also very reassuring the security measures required to register for an online account. Gave me piece of mind that my details were properly protected.
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Easy to use website and good security
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set up with ease look forward to saving with them
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I emailed them three days ago to ask important questions but no response not even and auto generated message !
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Very good. Easy set up
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I have had an excellent experience from first enquiry to setting up my investment. The website is good, application process straightforward and the people are helpful. All good so far
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Have requested to set up an account, details have been registered on the system and I'm currently waiting for my post so that I can verify my online account which is secure. (You also need a phone to verify your account online which I find great as its an extra security feature) I did have a mishap where I was having issues with setting up the account. However Shephards Friendly reached out to me and it was all fixed and ready to go.
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Hi Liam, Thank you for leaving us a review. I have spoken to our Member Services Team and they will be in touch with you soon to help with your online account. In the mean time if you have any further questions or if there’s something we can help you with please feel free to get in touch on 0161 428 1212 or by emailing members@shepherdsfriendly.co.uk Kind regards, Lyba
Bit early but up to now had no problems still awaiting my welcome pack which I probably recieve tomorrow.
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Easy to apply and a very prompt service
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Easy to set up on line. Better return than other companies
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Really easy to set up and happy I have an account for my son that only he can access!
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Very easy to set up
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Very easy application wud recommend to all my friends and family
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This is the third account I've opened for one of my children. I found it very easy and the customer service outstanding
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The Shepherds friendly website was very easy to use,and the staff were very friendly.
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Great company...good service
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I opened a regular monthly savings account. Was so simple to do and only took about 5 minutes. Really simple to do and first class service
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Quick and easy to use
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Setting up my plan was a simple process. The information I wanted/needed was well presented, and it only took minutes to get everything in place once ready. One area of improvement could be in initial online access to the account (needing to receive a postal letter) but as a one time set up requirement a few day delay to access my account for security purposes isn't the end of the world.
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Hi Dean, Thank you for taking time out to leave us a review and for the feedback on your registration process for online access to Your Account. It is greatly appreciated and will be taken on board. We are currently working on making improvements to the registration process and hope to launch this soon. Kind regards, Lyba
The application process with Shepherds was easy and quick
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Shepherds Friendly is rated 4.6 based on 2,904 reviews