Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,906 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,906 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

Write Your review

Tell us how Shepherds Friendly made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely easy to open plan. Video and pdf explained the plans simply and well”

Helpful Report

“Really easy website to use”

Helpful Report

“It was so simple to open my ISA, Shepherds Friendly made it really easy to do business with them.”

Helpful Report

“The process to open an account was very straightforward and simple.”

Helpful Report

“Good cashback and easy application”

Helpful Report

“Excellent service and very quick and efficient application process”

Helpful Report

“All very simple to set up and great value too!”

Helpful Report

“Good rates, easy to set up and good communication”

Helpful Report

“Very friendly person i spoke to and easy to set up”

Helpful Report

“Simple application. Clear information provided.”

Helpful Report

“Good level of service”

Helpful Report

“It was everything I wanted and needed”

Helpful Report

“the plan is a very good plan and am really very happy for the service i received when opening this plan. I will definitely recommend it to my friends.”

Helpful Report

“No hassle easy to set-up”

Helpful Report

“Very Happy”

Helpful Report

“As soon as I had my baby I was handed every detail of shepherd friendly from the hospital. Since then I have successfully communicated with the workers to either change payment or how to manage my ISJA, the advice and communication was helpful and quick. As a first time mom I was so happy I learnt about this as information is key. Was thinking of opening an account with my bank, but I am happy with this as its process is straight forward and easy. VERY PLEASED.”

Helpful Report

“Really easy to setup an account, great value interest rates, quick to get on the phone.”

Helpful Report

“Easy to set up but as plan just started cannot say much about any other aspect!”

Helpful Report

Thank you for taking the time to review Shepherds Friendly. We pride ourselves on our members experience, a Member of the Team will contact you to ensure you have received your welcome pack and to check you are happy with your Shepherds Friendly Plan. Our Member Services Team is available on 0330 3114502 during office hours (8am – 5pm Monday to Friday) and also on email at members@shepherdsfriendly.co.uk. Myself or a member of the team will be happy to answer any further queries you may have. Kind regards Heather

“It took around ten minutes to set up and start saving for my babies future. I am delighted that I can save to give my baby a good happy start in life as when my parents were less fortunate. Only bad thing to say is when applying you are guaranteed a love2shop voucher even when you have not got a promotional code but I haven't recieved one. Would also recommended for you to start sending a copy of the contract through the post for people like myself that hasn't got a printer to print the contract of directly from email.”

Helpful Report

Thank you for taking the time to provide feedback. We pride ourselves on our members experience and I am pleased I have been able to contact you this morning over the phone to answer any questions you have in relation to your Junior ISA. I’d like to thank you once again for choosing Shepherds Friendly. Best Wishes Heather

“extremely easy to open account, good contact.”

Helpful Report

Shepherds Friendly is rated 4.6 based on 2,906 reviews