Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,904 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,904 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great place for savings.”

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“Easy and straightforward. Customer Service very helpful in providing information I needed.”

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“Four generations of my family have used the Shepherd's Friendly. It's a company we just trust and the first place we go for good honest advise. Personally I would not use any other company”

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“Easy to open ISA, Ts&Cs clear. I felt I could trust this organisation.”

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“Very helpful customer service and very friendly reliable team that helped me with all I needed to know.”

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“I do not have a plan as I cancelled because your company is a far from modern evangelical front and racist to boot and does not even understand what a direct cremation is. My advice to one and all steer clear and go to Royal London a traditional mutual instead.”

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Hello, Thank you for leaving feedback on your recent experience with us. We'd be happy to help you and discuss your plan application with us. We are sorry to learn that you are not happy with the service you have received. If you would like to discuss the matter further, our Member Services team will be happy to speak with you. You can reach us on 0800 526 249 or via email to members@shepherdsfriendly.co.uk. Kind regards, Aidan

“Very helpful”

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“Easy to apply and fill out forms- a very stress free process to allow me to start saving for our little girl!!”

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“Good product 👍”

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“Very dedicated and professional Team.”

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“Easy to apply. Good website. Well informed team.”

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“Really straight forward process to open the account. The person I dealt with could not have been more helpful.”

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“Great for saving investment and for ur kids future”

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“Friendly customer services and support for clients”

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“Just joined was straightforward process”

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“Very quick and simple”

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“Super website- easy to navigate through the application. Straightforward process that didn’t take long at all. Excellent communication from Shepherds Friendly too. Would recommend.”

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“Easy process... Got me the isa I was looking for... Easy process to access my account and add money off needed... 5 stars”

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“It really impress me how many positive reviews for this company. My experience with them is really bad, after I got ill they said "they dont pay because they dont have my complete medical record, despite they already have it". I contacted to QuotemeHappy happy and they said there is nothing they can do. Have in mind that the longer it takes you to try to get payd, the longer youll be paying to them month after month, even if they are not going to pay you a penny. After I spoke to the broker, they said... yes, If you stop paying, theyll stop your case. Beautiful.”

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Hello there, Thank you for your review, we appreciate you taking the time to share your feedback about your experience with us. At Shepherds Friendly, it is always our aim to put members first; as such, each case is reviewed and considered on an individual basis. I'm saddened to hear that you are not satisfied with the service you have received. If you would like to discuss the matter further, our Member Services team will be happy to speak with you. You can reach us on 0800 526 249 or via email to members@shepherdsfriendly.co.uk. Kind regards, Melissa Shepherds Friendly

“Easy to deal with and thorough”

Helpful Report

Shepherds Friendly is rated 4.6 based on 2,904 reviews