Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,930 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,930 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They won’t pay at all worst company Iv ever been insured with. NOT NOT USE”

Helpful Report

Hi Symon, Thank you for getting in touch with us and letting us know about your recent experience. Should you wish to further discuss your review with us, please get in touch with our Member Services team on 0161 428 1212 or by email on members@shepherdsfriendly.co.uk Kind regards, Lyba

“Easy friendly service. Hassle free”

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“Easy to use platform, friendly staff and efficient service levels.”

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“So far so good!”

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“They are very friendly and helpful when you need something and so it's easier to communicate with the Staffs. whenever I call they don't put me on hold for long also they answer very quickly.”

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“easy to use”

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“Easy to set up and kept informed of progress.”

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“Absolutely a no brainier! So quick, simple and straightforward in one pot! Your account is open and ready to start saving for your future. As simple as a-b-c. Hey, that’s the way it’s done and I can’t wait to get stuck in and save. Welcome to Shepherds Friendly!”

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“Very helpful and informative!”

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“The advisor was very helpful, friendly and informative It was an easy decision to choose Shepherds Friendly as their Customer Service team were great and Plans were straightforward and great value for money”

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“Very straight forward. I was kept well informed throughout the process. I also found the product information easy to understand when making my choice of investment.”

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“Used online service - was quick and efficient”

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“Excellent Service”

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“Very good experience, easy and clear to set up!”

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“Easy to use”

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“Easy to open and good service when I accidentally opened 2 accounts, both over the phone and email Not made any transactions yet therefore cannot rate full 5 stars but so far so good.”

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“Can't say too much as just opened account. Everything OK so far.”

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“Easy Peasy Lemon Squeezy!! All done and dusted in a couple of minutes. Really happy with the service.”

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“Only just opened my shepherds friendly account so easy to open and received my cash back straight away so far so good”

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“I was very impressed with the service I received. The staff are friendly and took time to explain all matters to me.”

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Shepherds Friendly is rated 4.6 based on 2,930 reviews