Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,904 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,904 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The process to sign up was very smooth. I got all the information that I needed from the get go. It was also great to get some cashback from quidco”

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“Love it, great investment”

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“Very easy to set up online and amend account details if needed.”

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“Talking to the lady on the phone was like talking to a friend or family”

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“I was unsure at first but once reading the pro's and con's and the honesty within the questions and answers plus the good reviews I decided to take the plunge and I'm happy I did..”

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“Simple to do, and easy to understand”

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“Fantastic service, and so easy to use and set up an account for my little one!”

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“Really pleased, great way to save!”

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“Very helpful and easy to set up”

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“I had done some research, logged on and did what I needed to do A fnew copy of my latest Bank statement was requested I imagine for extra security and I sent it off. I look forward to a continuing efficient relationship”

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“Seemed easy online application and it was”

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“Simple and easy to set up”

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“Amazingly good especially if your wanting to start an account for the future or any future little ones”

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“excellent service”

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“Easy to set up an account but was unable to open the welcome pack.”

Helpful Report

Hello, Thank you for leaving us a review. I’m sorry you’re experiencing difficulties viewing your Welcome Pack online. Please could you contact our Member Services team on 0161 428 1212, or by email on members@shepherdsfriendly.co.uk and they will be able to help send it directly to your email, or by post if you prefer. Kind regards, Lyba

“Was a very quick and easy process and the information was very clear and informative.”

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“Need to have information in the post I didn’t have”

Helpful Report

Hi Rachel, Thank you for leaving us a review. Our Member Services team will be in touch soon to help you access your Welcome Pack online and also to arrange for them to be sent in the post. In the meantime if you need any further help, please feel free to contact them on 0161 428 1212 or by email on members@shepherdsfriendly.co.uk Kind regards, Lyba

“They were very helpful when they needed to contact me with regards to my id.”