Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.61

4.6 Rating 2,952 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,952 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

Write Your review

Tell us how Shepherds Friendly made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company to deal with both online & by telephone.”

Helpful Report

“Very helpful staff”

Helpful Report

“Excellent”

Helpful Report

“Easy to set up. Using the app is simple and there is lots of instructions and information.”

Helpful Report

“Excellent Service and sincere people”

Helpful Report

“Helpful and East to join.”

Helpful Report

“Great Thanks other than having no way of accessing your money on the app”

Helpful Report

Hello Janet, Thank you for your review. As a mutual, we always take on board feedback from our members. In our Mobile App, you can view your investment, make payments, set up a new direct debit or amend your current one, and make updates to your personal details. If you have any questions, please don't hesitate to get in touch with our Member Services team using our help and support form https://www.shepherdsfriendly.co.uk/help-and-support/. Kind regards, Elena

“It was quick and easy to set up , very straightforward and informative”

Helpful Report

“Is first month I will see how is for long term”

Helpful Report

“With Shepherds Friendly it was straight forward nothing was hidden the lady I spoke with was very friendly and she explained things so clear,I would encourage anyone to join Shepherds Friendly”

Helpful Report

“Really simple and straight forward process to set up. Lots of good information as I hadn't taken out a product before.”

Helpful Report

“Easy to set up.”

Helpful Report

“I had a retirement lump sum to invest and Shepherds Friendly offered the best fixed rate bond. The process was so simple on line I had no trouble at all in completing the forms and making the transfer. The only bit I got slightly anxious about was after I made the deposit I did not get an acknowledgment to say they had received the funds, however 2 days later I received my welcome pack with instructions and notification of my payment. I would confidently invest with Shepherds Friendly again.”

Helpful Report

“Very easy to apply and set up. Minor log in issue rectified quickly by competent customer advisor.”

Helpful Report

“Easy to use website, good reviews for this company.”

Helpful Report

“Clear instructions and straightforward application process”

Helpful Report

“I am very pleased with how I was able to apply and be accepted for my stocks and shares ISA. It was very easy and I will be planning regular payments to my plan very soon. Thank you.”