Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,912 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,912 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

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“Excellent customer experience. Very friendly and helpful with everything I asked and a reason why I have decided to take out another financial plan. Fully recommended service.”

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“Very friendly staff who were very happy to assist me in all I needed to get everything set up quickly.”

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“I trust Shepherds Friendly because they are a mutual and not a bank.”

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“friendly customer service.”

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“The customer service team at Shepherds friendly are helpful and informative. I'm pleased with my decision to take out policies with this company and would recommend to others.”

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“Very pleased with the service I received from searching online to actually opening my account. Thanks!”

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“My transactions with shepherds friendly have all been smooth with no problems. The customer service level I have experienced with queries I have had has been second to none. All replies have been very personable and have been answered well. Definitely a customer-centric focused company, would recommend to anyone looking to open any sort of account.”

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“I found the staff very friendly and helpful plus the fact I was talking to a person when I phoned and not a machine. The premium for the cover was at a reasonable price and I was very happy with the overall experience”

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“Plans are straightforward and easy to apply for, very helpful and friendly Customer Service staff.”

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“Excellent customer service and site was very easy to use on setting up the ISA”

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“Excellent customer service”

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“One of the best value products on the market. Combined with very friendly and helpful staff.”

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“Provides a varied choice of products with a good reputation”

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“I have found shepherd's friendly, to be very helpful in transferring my daughter's trust fund to their Is a. I am pleased with the service.”

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Shepherds Friendly is rated 4.6 based on 2,912 reviews