Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,931 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,931 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to both initially open the account and subsequently confirm as holder. Looking forward to being a long term holder.”

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“I think it was easy to open”

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“Very easy to access and set up the account. Clear information given throughout”

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“Everything was very straightforward with clear communication.”

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“The value is not in the "Advertising & Marketing" the value is in the safety, return and confidence in your investment, with Shepherds Friendly. Once a member regular updates and opportunities are offered and advised. Our decision to join Shepherds is one we are very happy with.”

Shepherds Friendly 5 star review on 30th November 2018

Helpful Report

Hi Ian, Thank you for leaving feedback on your experience with us. We are delighted you have chosen to share a picture with us, we really like meeting our members. Welcome to the Shepherds Friendly family, it’s great to have you on board! We look forward to seeing and hearing more about you in the future. Kind regards, Lyba

“Easy to set up the junior ISA. I am still yet to receive the £30 voucher I was promised on setting up. Still waiting to hear back from customer services (5days now) via email.”

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“Great service but I waited a long time to receive my policy documents”

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Hello, Thank you for taking the time to leave us a review. I’m sorry it took a little longer that expected. If you have any questions or if there is anything we can help you with, please feel free to get in touch with our Member Services Team by calling them on 0161 428 1212 or sending them an email at members@shepherdsfriendly.co.uk Kind regards, Lyba

“Really easy to apply online :-)”

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“Good”

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“Impressed by the clear and concise description of the Stocks and Shares ISA product. The level of security attached to on-line operation is very reassuring and a telephone query was dealt with promptly, courteously and efficiently.”

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“Explained everything to me clearly,its so nice to be able to talk to a person and get all the answers I need”

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“Easy to open once I had all my personal detsils to hand i.e. national insurance number.”

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“Great thing to do to save for your children. I love it”

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“Was very easy to setup and will be setting up another Junior isa next year for my second son.”

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“IT said i ll receive £30 love2shop voucher once i open account with Shepherds friendly but unfortunately havent got none.”

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Hi Simona, Thank you for taking the time to leave us a review. I am glad our Member Services Team was able to get in touch with you to help resolve this. If there is anything else we can help you with, please feel free to contact our Member Services Team by giving them a call on 0161 428 1212 or emailing them at members@shepherdsfriendly.co.uk Kind regards, Lyba

“Policy explained in plain text, end pay out more than comparable policies with the bonus of an extra £250 if a specified funeral director used. Very useful as the named company is just 800mts from my address....nice!”

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“Good service easy to use”

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“Having never invested before I found Shepherds Friendly to be informative and user friendly. The information was clear, concise and very easy to understand which helped me to make the decision to invest with Sheperds”

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“I have used Shepherds Friendly for a long time and would highly recommend them. Very friendly and professional service”

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“Very efficient”

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Shepherds Friendly is rated 4.6 based on 2,931 reviews