Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,931 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,931 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was an easy and painless transaction. Any queries were effigy dealt with by helpful staff.”

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“Great”

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“Really easy steps to follow and extremely helpful all the way through .thank you”

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“Great investment for your child very trusting and instructions are very clear”

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“The person I spoke to at Shepherd's Friendly was warm and knowledgeable - a tonic to the usual call centre experience!”

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“superb customer service very efficient online voice narrator forms i am very happy with the quick and prompt professional service from shepherds friendly thank you”

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“All online. No contact”

Helpful Report

Hi Ian, Thank you for leaving us a review. Someone from our Member Services Team will be in touch with you shortly to help answer any questions you may have regarding your plan. In the meantime, if you have any further questions or if there’s something we can help with please feel to get in touch by email at members@shepherdsfriendly.co.uk or by calling 0161 428 1212. Kind regards, Lyba

“Really easy to do”

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“I was not able to get the policy I wanted as it kept sticking and would not let me go any further.”

Helpful Report

Hi Deborah, Thank you for leaving us a review. Someone from our Member Services Team will be in touch with you shortly to help you with your plan. In the meantime, if you have any further questions or if there’s something we can help with please feel to get in touch by email at members@shepherdsfriendly.co.uk or by calling 0161 428 1212. Kind regards, Lyba

“Not bad”

Helpful Report

Hi Venkata, Thank you for leaving us a review. If you have any questions or there’s anything we can help you with please feel free to send us a message at members@shepherdsfriendly.co.uk or call us on 0161 428 1212. Kind regards, Lyba

“Really simple to open my savings account; wish it were as easy everywhere”

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“Straight forward process setting everything up myself online.”

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“Very easy to setup and friendly staff available to help with any questions”

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“Easy to understand set up.. hopefully a good way to start saving”

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“Excellent company. Website is very user friendly.”

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“Such a lovely survives. I will defanitly recommend to friends and family”

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“Easy to set up and I don't need to remember to put money in as it's a direct debit.”

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“Easy and user friendly! Very happy with how quick it was to open a savings for my son.”