Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,904 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,904 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy”

Helpful Report

“100 percent satisfaction conversation explanation and confidentiality were crystal clear So I will recommend ur business to others also if I had a busines I'd employ ur staff because from the advise I was given they would be a great asset in any establishment thanks for your services miss G .Hare”

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“Very easy to apply and open a Junior ISA. Great customer journey and there was a good flow and rhythm to their website.”

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“Easy to deal with and Val was especially helpful on phone . I used the offer code to get the 30.00 voucher too but unsure when receive that, otherwise very happy with this as an experience”

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“The website made it very easy to open an account and was very informative. Would highly recommend to anyone wanting to open an account.”

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“Plenty of information and easy to get set up. Like the idea of being able to log in and look at the progress for my baby for when he gets older”

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“Quick and easy to use. Set up two isas for my twins in 10mins, no problems at all. Thank you”

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“Very friendly and polite on the phone and nothing to much trouble, always ready to help”

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“Really easy to set up an account for my daughter. Straightforward login process and quick and simple to choose an account type and amount to save. Recommended”

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“Really easy to fill in and set up on line! No problems or issues!”

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“Straightforward n very easy”

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“Straightforward very easy to join online”

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“The application process is really easy and convenient!”

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“Excellent service and very easy to set up. Recommended”

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“Easy to apply, all information given. Clear friendly advice.”

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“Opened the ISA because of a cashback incentive. The purchase is not showing in my cashback account and this is, apparently, because Shephers Friendly have failed to sort out internal processes properly. Not off to a great start, but hoping managing the ISA is a better experience.”

Helpful Report

Hello Alan, thank you for your feedback. I will look into this matter for you and organise for our Member Services Team to contact you with an update on your cashback incentive. Many thanks Libbi

“Recently joined. The joining process was quite simple, clear and easy to follow and understand. All agreement documents were emailed to me as soon as I completed the registration process. I haven't been with Shepherds for a longer period of time yet, so I can only comment on the registration process. I would definitely recommend.”

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“Good company would recommend”

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“The company did not take a payment when they were supposed to. Also I haven’t received my love to shop voucher”

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Hi Kayleigh, Thanks for leaving us a review. Someone from our Member Services Team will be in touch with you soon to help arrange for your Love2Shop voucher to be sent out. In the meantime if you have any questions or if there’s anything we can help with, please feel free to send in a message to members@shepherdsfriendly.co.uk or call us at 0161 428 1212. Kind regards, Lyba

“good isa fir children”

Helpful Report

Shepherds Friendly is rated 4.6 based on 2,904 reviews