Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,909 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been looking forward to open account with Shepard ISA, becos they aretrusted and reliable, I will 99% recommend them to family and friends which presently I have recommend my cousin and she has open an ISA account. With Shepard am good to go........Woooo”

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“Very easy and quick”

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“Easy to set up”

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“It’s ok but the introductory offer is nowhere to be seen”

Helpful Report

Hi Fulbahar, Thank you for getting in touch with us. Vouchers are sent out by email shortly after the first premium has been paid into the plan. If there’s anything else we can help with, please contact our Member Services team by email on members@shepherdsfriendly.co.uk or by calling 0800 526 249. Kind regards, Lyba

“So easy to set up and plan for your child’s future. If I knew it was so simple to set up I would have done it years ago.”

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“Found it easy enough to sort out a savings account with an added incentive of £50 voucher which I’m looking forward to receiving”

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“cashback did not show correctly, felt cheated.”

Helpful Report

Hi Liang, Thank you for getting in touch with us. I’ve asked someone from our Member Services team to get in touch with you to help with your cashback query. In the meantime if there’s anything else we can assist with, please contact our Member Services team on members@shepherdsfriendly.co.uk or on 0800 526 249. Kind regards, Lyba

“Easy to set up and create direct deposit to their account. but as soon as you claim they disappear and ignore you and no answer what so ever...”

Helpful Report

Hello Linas, Thank you for getting in touch with us. We’re currently receiving an increase in enquiries it may take our Claims Team 3-5 working days to respond, we appreciate your patience and understanding. We would like to support you with the feedback you have provided and address any concerns you might have. If you would like to speak about this, please contact our Member Services team on 0800 526 249 or by email on members@shepherdsfriendly.co.uk and they’ll be happy to help. Kind regards, Lyba

“Quick and easy setup of a JISA, I have used Shepherds Friendly JISA for all me Childern. Easy to use online system to track savings.”

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“Opening was quite easy and navigation of the site impressive”

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“One of the best companies I have dealt with, so friendly and helpful. The website is so easy to use. Opened myself and kids a saving account with them and the whole process was so easy.”

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“They were friendly helpful and they explained all the information I needed to know”

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“policy is best that I took with you”

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“Easy to setup and phone”

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“Very easy to set up a plan and all information received promptly. Thank you”

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“Very easy to deal with and everything explained well”

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“Very simple to use and signing up online. Quick and easy anyone can do it.”

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“easy to navigate great terms fulfilled requirements”

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“Good rates - better than all the others. Easy to open an account online.”

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“I discovered this society from a comparison website while looking for an affordable policy to cover future funeral costs. The benefits for the monthly premium quoted were very good so I decided to get a full quoatation from the website. The website was very easy to navigate and within minutes I had set up my policy. No sales agents calling you back and presuurising you like other companies. My policy was confirmed immediately and documentation arrived by email within 24hrs. Communication was excellent. I particularly like the idea of the added bonus if you link the policy to a national funeral company I thought it was so could that my wife quick signed up herself Great service I would recommend this company to anyone.”

Helpful Report

Shepherds Friendly is rated 4.6 based on 2,909 reviews