Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,930 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,930 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to set up an account but was unable to open the welcome pack.”

Helpful Report

Hello, Thank you for leaving us a review. I’m sorry you’re experiencing difficulties viewing your Welcome Pack online. Please could you contact our Member Services team on 0161 428 1212, or by email on members@shepherdsfriendly.co.uk and they will be able to help send it directly to your email, or by post if you prefer. Kind regards, Lyba

“Was a very quick and easy process and the information was very clear and informative.”

Helpful Report

“Need to have information in the post I didn’t have”

Helpful Report

Hi Rachel, Thank you for leaving us a review. Our Member Services team will be in touch soon to help you access your Welcome Pack online and also to arrange for them to be sent in the post. In the meantime if you need any further help, please feel free to contact them on 0161 428 1212 or by email on members@shepherdsfriendly.co.uk Kind regards, Lyba

“They were very helpful when they needed to contact me with regards to my id.”

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“Easy to open & will be a good way to save for my daughter”

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“To put it simply it was simple and easy”

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“Clear information on summary documents”

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“Very easy and straight forward online form . Staff on the phone were really helpful.”

Helpful Report

“Great savings plans to help for the future living pleasures”

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“Easily set up No hassle”

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“Fast and straight forward. Website is easy to navigate and information is very clear.”

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“Very easy to open a junior stocks and shares isa for my son.”

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“Staff at the Manchester based call centre are very friendly and efficient - The online account is also very easy and secure. So far so good :)”

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“I would recommend this company to my friends and family there are friendly and there help and advise was great”

Helpful Report

“Quick and easy. DD has been set up but no payments as yet. Haven’t heard anything about my sign up incentive though.”

Helpful Report

Hi Amy, Thank you for leaving us a review. Our Member Services team tried to get in touch with you but unfortunately were unable to. You will receive your voucher after your first Direct Debit is taken. Please get in touch with them on 0161 428 1212 and they will help confirm your payment date and answer any other questions you may have. Kind regards, Lyba

“Friendly staff and set up was simple”

Helpful Report

“Would certainly recommend, made taking out a policy very easy and straight forward and better value than others insurers I got quotes from”