Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,933 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,933 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

Write Your review

Tell us how Shepherds Friendly made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, easy and helpful”

Helpful Report

“Did what i asked of them”

Helpful Report

“Easy to deal with, straightforward transactions. Would happily recommend.”

Helpful Report

“I was told I was going to get a following email with me account details and that's didn't come through.”

Helpful Report

Good Morning, Thank you for taking the time to review Shepherds Friendly. We value our Members feedback, I am sorry to hear you haven’t received your Welcome pack. I have tried to contact you by telephone this morning to try and find out why our e-mail may not have reached you. To ensure you do receive your Welcome pack I have posted a copy today. Our Members experience is really important to us, if you would like to get in touch, you can contact me on 0161 428 1212. Many thanks Heather

“Very easy website to understand & easy yo set up the direct debits. I sent a email question & got a very quick response. Would recommend the company to friends & family. Regards Rebecca”

Helpful Report

“Applying for the product online was very easy and the one query I had was answered very quickly by email.”

Helpful Report

“friendly agents & helpful”

Helpful Report

“Easy to set up, early days but so far so good.”

Helpful Report

“Excellent service would reccommend to anyone”

Helpful Report

“It was very quick easy and friendly”

Helpful Report

“as a non profit organisation one would expect better life cover not the same as main stream insurance companies, so where does the profits go certainly not to members, admin cost are much less as well???? no answers as usual no doubt”

Helpful Report

Thank you for taking the time to review Shepherds Friendly. We take all member feedback seriously, and I have tried to contact you by telephone this morning to discuss your review. If you would like to get in touch with me on 0161 482 1212 I would be more than happy to answer any questions you may have about your plan. Alternatively you can email us at members@shepherdsfriendly.co.uk. Many thanks Heather

“Quick and easy to set up and explained really well”

Helpful Report

“Easy to navigate and the prospect of saving for my children”

Helpful Report

“Very straight forward website and very easy to get our account set up!”

Helpful Report

“Very friendly and helpful staff. Every question got answered to full satisfaction. No preasure in taking anything out. I was very pleased with the service. I opened 4 childrens ISA and considering opening one for myself. Can only recommend this firm to anyone”

Helpful Report

“Good customer service and answered questions”

Helpful Report

“I applied online for my ISA very easy to apply and after completing the application it was processed very quickly.”

Helpful Report

“Quick and Easy to set up. Very helpful on the phone. No online checking for the Junior ISA but it is on its way.”