Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,904 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,904 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really simple and easy to set up a Young Savers plan for our grandson”

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“Service was very good. Easy to join.”

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“So easy to save money for my baby for when he grows up. He’ll set off on his own with stable money due to me saving so easily for him from the get go.”

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“Quick to set up, easy to manage although difficult to speak to someone if you need to”

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“I was searching for a value for money life assurance which would give much needed security to my family in the future, in the event of my passing. I feel Shepherds Friendly provides this and I am confident my money is in safe hands. Also, the fact they have been around for 180 years, which far surpasses their rivals, just proves they are a company of integrity.I thoroughly recommend this company.”

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“It was very easy to do. And a great way to save”

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“I love to be a secure and friendly shepherd.”

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“Mainly OK but it was only when I queried it that I found out that the first payment had not been taken because the direct debit had not been set up in time. Some explanation when the matter arose would have been appreciated. I have now made a transfer into the ISA which is showing on the account but has not yet left my bank. Something is not quite right about these matters.”

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“Don’t like it one bit false advertising”

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Hello, thank you for getting in touch. Your feedback is important to us, and it is always our priority to help our members wherever we can with their plans. Our Member Services team would be happy to speak with you about any feedback you have, who you can contact on 0800 526 249 or via email at members@shepherdsfriendly.co.uk. Kind Regards, Aidan.

“Easy to set up. Wry pleases with the company.”

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“Easy to open Fab idea Easy for myself and family and friends to add money in for baby’s future”

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“Very easy process”

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“Think its brilliant”

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“Very easy and helpful website”

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“Really easy to use website. Set up a policy within minutes. Good correspondence afterwards via email”

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“Very helpful clear no nonsense unlike some others.”

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“Easy to set up.”

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“Tried emailing to withdraw my money but they failed to make contact, also it’s impossible to withdraw money without talking to them”

Helpful Report

Hello, thank you for taking to the time to share your experience at Shepherds Friendly with us. We always want to hear feedback from our members and to help solve any problems you may have encountered. If you would like to discuss this matter further, you can contact our Member Services team on 0800 526 249 or via email at members@shepherdsfriendly.co.uk. Kind Regards, Aidan.

“Amazing company with great customer service. First class service from start to finish easy process to apply. I would recommendate Shepsherds Friendly to everyone. :)”

Helpful Report

“Their website was really easy to use to set up the Junior ISA I wanted with all of the clear facts and information available, I found it really quick and simple to set up it was just what I was after”

Helpful Report

Shepherds Friendly is rated 4.6 based on 2,904 reviews