Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,934 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,934 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

Write Your review

Tell us how Shepherds Friendly made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No way of seeing my account I'll be closing it as soon as I can find a phone number. It's like having an account with a ghost”

Helpful Report

“I would really appreciate it if my name was spelt correctly, my name is Sonja not Sona. Thank you.”

Helpful Report

“From previous reviews I read people were pleased with the returns they were receiving on their investments. My one big disappointment is not being able to access my money online to see how it is doing. For this reason I am likely to take my money out and place it somewhere else with online access.”

Helpful Report

“Easy to understand”

Helpful Report

“Extremely speedy to respond to any query, including moving money around.”

Helpful Report

“Interesting investment options backed up with prompt, friendly personal response, with no call-centre queues or repetitive "musak". I first saved with Shepherds Friendly decades ago and it's good to be back in the fold!”

Helpful Report

“Easy to apply and great offer. Worthwhile financial product in difficult financial times.”

Helpful Report

“I'm still a beginner and spoke to your friendly staff for my enquiries. I'm very much happy with regards to our conversations and I'm very satisfied with all Answered questions. Thank you and looking forward for the best results of my annual statement soon next year.”

Helpful Report

“Up to now very good.had no issues to resolve, customer service, excellent.”

Helpful Report

“The personal service which banks have lost Very happy with company”

Helpful Report

“Very pleasant ladies on the phone. Told them what I wanted and set it up without any hassle”

Helpful Report

“Set up an account got paperwork etc but no direct debits taken!”

Helpful Report

Further to our telephone conversations, we have now resolved this for you. If you have any further queries then please do let us know. Many thanks Shepherds Friendly

“Very informative and polite personnel, who explained everything clearly.”

Helpful Report

“Efficient and excellent customer service.”

Helpful Report

“Excellent service and communication. Look forward to a good and prosperous partnership. Quidco cashback offer is one not to miss. Gary”

Helpful Report

“very good service,”

Helpful Report

“Cancelled the policy but noone aknowleged cancellation not good customer service”

Helpful Report

Following our telephone conversation today I am currently looking into this and will contact you again shortly.

“Very Happy with service and product, already recommended it to a young guy working in Tesco”

Helpful Report

“Easy process and polite professional staff”

Helpful Report

“Everybody has been very helpful and patient having time to explain things thoroughly,I would recommend this company.”

Helpful Report

Shepherds Friendly is rated 4.6 based on 2,934 reviews