Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,904 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,904 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service but I waited a long time to receive my policy documents”

Helpful Report

Hello, Thank you for taking the time to leave us a review. I’m sorry it took a little longer that expected. If you have any questions or if there is anything we can help you with, please feel free to get in touch with our Member Services Team by calling them on 0161 428 1212 or sending them an email at members@shepherdsfriendly.co.uk Kind regards, Lyba

“Really easy to apply online :-)”

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“Good”

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“Impressed by the clear and concise description of the Stocks and Shares ISA product. The level of security attached to on-line operation is very reassuring and a telephone query was dealt with promptly, courteously and efficiently.”

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“Explained everything to me clearly,its so nice to be able to talk to a person and get all the answers I need”

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“Easy to open once I had all my personal detsils to hand i.e. national insurance number.”

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“Great thing to do to save for your children. I love it”

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“Was very easy to setup and will be setting up another Junior isa next year for my second son.”

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“IT said i ll receive £30 love2shop voucher once i open account with Shepherds friendly but unfortunately havent got none.”

Helpful Report

Hi Simona, Thank you for taking the time to leave us a review. I am glad our Member Services Team was able to get in touch with you to help resolve this. If there is anything else we can help you with, please feel free to contact our Member Services Team by giving them a call on 0161 428 1212 or emailing them at members@shepherdsfriendly.co.uk Kind regards, Lyba

“Policy explained in plain text, end pay out more than comparable policies with the bonus of an extra £250 if a specified funeral director used. Very useful as the named company is just 800mts from my address....nice!”

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“Good service easy to use”

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“Having never invested before I found Shepherds Friendly to be informative and user friendly. The information was clear, concise and very easy to understand which helped me to make the decision to invest with Sheperds”

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“I have used Shepherds Friendly for a long time and would highly recommend them. Very friendly and professional service”

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“Very efficient”

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“Easy to set up an account. Great online account”

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“Super easy to set up. Great product.”

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“Opening an ISA couldn't have been simpler. A few details from me and Shepherds did the rest. Quick and easy.”

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“Easy application process and with online and website communications there is no paper to store or worry about. Great way to save a little each month, forget about it whilst it grows.”

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“Easy to establish an account and really friendly staff”

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“I opened last year a sav8ngs for my older daughter, and I am comoletly sqtisfied with communications of this c9mpany, so I opened another one for my youngest daighter too”

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Shepherds Friendly is rated 4.6 based on 2,904 reviews