Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,930 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,930 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to use and offering good rates.”

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“I found the process very simple and the staff helpful”

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“Easy to set up with clear information, no hassle at all.”

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“Opening the plan was straight forward and the policy I downloaded was easy to follow and understand. Very happy so far”

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“Everything was straight forward”

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“Easy to set up”

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“Really easy to open an account.”

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“The customer service team is very friendly and approachable. They answered my questions well and provided prompt response.”

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“The service has been good so far!!! Really looking forward to the bonus!”

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Hi Georgina, Thank you for leaving us feedback. Glad to hear you are happy with the service you have received. If there’s anything we can help with please feel free to get in touch with our Member Services team on 0161 428 1212 or by email on members@shepherdsfriendly.co.uk. Kind regards, Lyba

“Thank you for the continued support over the past ten years”

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“Very friendly helpful staff”

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“Very easy to setup”

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“Opening the account was extremely easy.”

Helpful Report

Hi Georgina, Thank you for leaving us feedback. Glad to hear you found the process of opening an account easy. If there’s anything we can help with please feel free to get in touch with our Member Services team on 0161 428 1212 or by email on members@shepherdsfriendly.co.uk. Kind regards, Lyba

“Very simple and hassle free to open a new plan online. A great Company to deal with!”

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“I have recently opened a stocks and shares ISA because this is a brand I trust. They have managed my income protection insurance for 3 years and have great products, efficiency friendly customer service, and covered me when I was ill without any issues within days. I would recommend this company to all my friends and family. Can't fault it.”

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“Brilliant good savings plan for the kids”

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“Easy set up and perfect for the kids I have I'm on benfitita so it works out perfectly to pay 20 pound a month all for a good cause for my son when he's older”

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“Really simple to use website and information all really clear. Emails received straight away!”

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“Fantastic customer experience. I have a new grand daughter and set up an isa for her future. First class assistance and a superior service. Thank you to all the staff.”

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“Easy process with good access to my account details online”

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Shepherds Friendly is rated 4.6 based on 2,930 reviews