Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,904 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,904 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve recently discovered Shepherds Friendly and have been so pleasantly surprised how good the service is. The website is straightforward and the application process too. I wish there was an app, which would make the experience more flexible to mobile users as I work through my mobile a lot.”

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“It was quick and easy to understand the whole process of selecting the right product wihich will serve my aim of saving money for long term”

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“Very well put together comprehensive service.”

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“Best im so happy”

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“Very quick and easy to open an account and not over complicated with forms and financial jargon. Highly recommend.”

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“It was extremely easy and simple to open an ISA for my son to save for his future would recommend to family and friends for ease of use.”

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“Effortless sign up and excellent reward thank you.”

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“Easy to open small amount each month don't miss good way to save for the future would highly recommend.”

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“I called to get some advice and the staff were really friendly. They directed me to the correct person and sorted out what I was after within minutes.”

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“Great, easy to facilitate and additional benefits.”

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“Very easy to set up, clear and concise information on the website.”

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“Easy to use & an easy way to save money from as little as £30 a month and get cashback too !”

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“Extremely easy to set up. East to follow instructions. Would recommend.”

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“Easy to open. The instructions are simple but well informed. Setting up a direct debit was straightforward and easy.”

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“Very easy online set up.. No issues very pleased to be on board 👍”

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“Excellent and easy to open account website.”

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“I am really pleased with the plan, it was so easy to set up. I was sent all the documentation via email and also received a phone call asking if I was happy with everything.... couldn't ask for a better service!”

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“Excellent costumer service explain everything to you nice and clear.”

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“Efficient, very fast responses”

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“Policy set up and ran smoothly for first year. Had 5 years without a single day off but got really ill in February so made first claim for 5 weeks. In October had an issue with my knee. As soon as they realised a lengthy claim was coming started digging as deep as possible through my situation to find away out of paying by manipulating the fact I was self employed and had other family members working with me but not employed by me. End result rejected my claim, forced to work injured and closed the policy. If there is any way out of paying they will find it. Make sure everything is water tight and you have everything to back it up especially if you run your own business. Could have easily made a part payment as I could clearly prove my own loss of wages. Most likely end up as a long drawn out court case which non of us have the time or energy for.”

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Hello, Thank you for getting in touch with us and bringing your recent experience to our attention. Should you wish to discuss your review with us in further details, please get in touch with our Member Services Team on 0161 428 1212 or by sending them an email on members@shepherdsfriendly.co.uk Kind regards, Libbi

Shepherds Friendly is rated 4.6 based on 2,904 reviews