Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,905 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,905 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very simple process to open a plan with Shepherds Friendly”

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“Quick and easy online application process”

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“By returning my phone call and answering my enquiries. Assuring me of my application and making put my trust in the company and what the offer. But making aware of every aspect of my investment.”

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“Very simple to use and good account security features”

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“Incredible - really really pleased with the service and how easy it was to set the account up. Support was excellent and generally, ease of the platform was exceptional. Looking forward to working with you guys moving forward!”

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“excellent service , ease of use on the website and customer service were very helpful”

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“great service. easy navigation for product profiles on the website. good value for money”

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“It was very simple to do. I have had savings before with Shepherds Friendly Society. I found them to be a safe reliable company.”

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“Very simple process, thanks.”

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“An easy website to use with friendly staff on the phones. I look forward to seeing my money grow.”

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“The process was simple and easy and they did not request more information than was necessary.”

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“Easy to enrol. Clear and helpful personnel. Still waiting for written copy as originally stated and latterly confirmed.”

Helpful Report

Thank you leaving your review. I have sent out your welcome pack to you via email, and also posted a copy to your address.In the meantime, if you have any further questions, please don’t hesitate to contact our Member Services Team on 0161 428 1212, or by email at Members@shepherdsfriendly.co.uk, where we will be happy to help. Kind regards, Kevin

“I applied on 4 april however i have not received an email with the welcome pack and policy documents yet. Please can this be sent to vicazza@hotmail.com as soon as possible?”

Helpful Report

Thank you leaving your review, our members’ experience is important to us and I’m sorry to hear you haven’t yet received your welcome pack. I have sent this out to you via email, and also posted a copy to your address which you should receive shortly. In the meantime, if you have any further questions, please don’t hesitate to contact our Member Services Team on 0330 311 4502, or by email at members@shepherdsfriendly.co.uk, where we will be happy to help. Kind regards, Kevin

“I m so happy to join them and I hope in future my kids will very happy to get the money.”

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“Great customer service”

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“It was straightforward to open my ISA. The website is easy to use, the instructions clear, and the process was simple and quick. Recommended.”

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“Very simple setting up so happy with it being hassle free.”

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“An excellent website that works, first rate after sales service and effective administration.”