Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,904 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,904 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Online process to join was easy however i have had no contact or account confirmation 3 weeks later.”

Helpful Report

Hi Shaun, Thank you for taking the time to leave us a review. I am glad our Member Services Team was able to get in touch with you. If there is anything else we can help you with, please feel free to contact our Member Services Team by giving them a call on 0161 428 1212 or emailing them at members@shepherdsfriendly.co.uk Kind regards, Lyba

“Taking out a policy was straight forward and legal points well explained.”

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“excellent rates, especially for myself, being 72 years old easy web site to use, quick decision just hope I do not need it for quite a few years yet”

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“Very easy and friendly website”

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“Very easy to set up online. Everything get sent to your email with no problem. The security to register for an online baking is extremely high which made me comfortable about saving with Shepherds Friendly.”

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“The process of opening a savings account was so easy on line and now I feel I'm giving my little girl the best start in life . So glad I went with shepherds . Rebecca Mynard.”

Shepherds Friendly 5 star review on 15th August 2018

Helpful Report

Hi Rebecca, Thank you for leaving feedback on your experience with us. We are delighted you have chosen to share a picture of your newest arrival, we adore meeting our members. Huge congratulations to you all and welcome to the Shepherds Friendly family, it’s great to have you on board! We look forward to seeing and hearing more about your little one in the future. Kind regards, Lyba

“Really easy to open a new account. Rates were competitive and correspondence so far has been great.”

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“Brilliant service easy sign up”

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“Very straight forward and flexible options to suit your needs. Easy to apply on line and documents are sent through immediately with a welcome pack. You can also manage your accounts easily online and amend or change your monthly or annual payments if you need to.”

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“I found that it’s been a great experience Thankyou”

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“Quick and easy to open an ISA.”

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“It was easy, straightforward and simple to set up. No issues and all my questions answered easily.”

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“Really easy to set up. The web links work well. When I called to ask a few questions I got straight through to a really friendly and helpful advisor. Thank you.”

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“Very easy to set up took me a matter of minutes very easy to understand”

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“I was looking for a new ISA for this tax year and searched the easy fundraising site and found Shepherds to be offering exactly what I needed. The sign up process was extremely straightforward and quick.”

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“Customer service is absolutely great, friendly and helpful. Have been with the Shepherds for over 20 years. Highly recommended! I can't praise them enough.”

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“Very quick, clear and easy to open the plan.”

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“Very good”

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“Easy set up would thought I’ll be able to see the account online. Still have received a love to shop voucher after applying code.”

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“Really easy and straightforward service to use. Would definitely recommend to friends and family.”

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Shepherds Friendly is rated 4.6 based on 2,904 reviews