Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,933 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,933 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy process”

Helpful Report

“I work with investment complaints so i had a good idea what I was looking for, for my grandson in some form of junior savings vehicle. you are a mutual and there are not too many left around your performance has been good over a rocky period for with profits funds and you came out looking good on that front you junior ISA had everything I was looking for so we were off to a good start. I made a minor mistake in putting his name the wrong way round and the customer service was excellent as it was fixed within two days and once I had got my son to sign the parent form we were off and running. I spoke to a lady I think was named Abby and she was really helpful to make an initial deposit into the ISA and was especially patient when we were having problems with my awkward address. So I am very impressed at this early stage and that is not a thing i say often when my job is dealing with investment complaints on a daily basis.”

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“Easy to use, informative website”

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“Easy to sign up and clear presentation of terms and conditions.”

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“Excellent service, top product, all round great account!”

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“Only just opened up The plan but happy with the ease of the process an the follow from your staff so far”

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“Easy to setup with friendly and helpful staff.”

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“Very easy to set up your ISA plan and very good information which is clear and detailed”

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“Heather was very helpful and explained everything in detail.”

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“Easy to set up. All round user friendly website”

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“Very easy app process which took no more than 5 mins... cant get better than that!”

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“Nice lady on the other end of the phone”

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“Was easy to set up, policy documents were promptly sent over and I even received a courtesy call to ensure I was happy with everything.”

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“Very easy to set up my ISA. Very helpful communication. Excellent Company, would highly recommend.”

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“So far they have been extremely quick to inform me of my investment, so cannot fault them.”

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“I Received a courtesy call from a very friendly lady offering to help me with anything else I needed I felt as if I was in good hands and that I was provided with a good quality service with high standards that puts the customer first”

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“Setting up an ISA online could not have been easier, and as I did it through TopCashback, with their bonus I will make at least 14% in the first year.”

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“Excellent customer experience, would recommend”

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“It was easy and straight forward to set up my daughters savings account online. I searched on google for the best children’s savings accounts and it came up with Shepherds Friendly as number 1. I’m sure it will hold my daughter in good stead for the future!”

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“Quick and efficient”

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Shepherds Friendly is rated 4.6 based on 2,933 reviews