Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,930 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,930 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have opened an ISA Recently and found the set up very easy, everything was explained simply and the online account is very easy to use”

Helpful Report

“easy to open,good cashback via topcashback”

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“Very quick and easy to setup”

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“Easy to understand and easy to open”

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“Clear website, and easy understable plans”

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“It was really good. Staff was quite friendly and approachable. It was easy to access.”

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“Easy and fast setup”

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“It was pretty easy to make a savings account as it's for my first child I was putting it off because I thought a lot of paperwork and information but it was straightforward and exactly what I wanted”

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“Very simple to do. All the questions answered before decided. Great cashback.”

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“Very simple to do Very simple to understand I definitely would recommend this to anyone”

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“Based on my telephone calls, the advisers were veryhelpful.”

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“Really easy to setup. No problems at all and all questions answered before decided rove go ahead with my stocks and shares isa. The cash back is also great fully appreciated.”

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“I heard about Shepherds Friendly as they were offering cashback on the ISA via my employers reward gateway - the only thing I am disappointed about is that I did not find them sooner!!! It took moments to set up my ISA, and I could choose my direct debit dates which means I can actually save first and spend whats left over. My money is now happily gathering interest at a rate that beats the big banks (subject to the terms) in an award winning account.”

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“Easy to set up, great communication.”

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“No welcome pack to confirm set up and no further contact. Poor start.”

Helpful Report

Hi Louise, Thank you for leaving us a review. Your Welcome Pack should be available when you login to Your Account online. Someone from our Member Service Team will be in touch shortly to help you out with accessing your documents. In the meantime if there’s anything else we can help with, please feel free to get in touch with our Member Services Team by calling them on 0161 428 1212 or emailing them on members@shepherdsfriendly.co.uk Kind regards, Lyba

“Very good uk”

Helpful Report

“This plan was so easy to open from start to finish,web site is easy to navigate and I got the decision as to whether or not my plan would start within a couple of days of sending my online application.”

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“Do not use this company for income protection under any circumstances! This company has left my family destitute. We now face being made homeless! Stay well clear! Utterly disgusting the way they have acted!”

Helpful Report

Hello Nicola, Thank you for getting in touch. I would like to help with the feedback you have provided us but I will need some more details to locate your plan with us. To provide this please get in touch with our Member Services Team on 0161 428 1212 or by email at info@shepherdsfriendly.co.uk. Many thanks, Libbi

“Easy to open account and if they need any more information from you they just email you”

Helpful Report

“Quick and efficient to sign up and all relevant information is easily accessible. The whole process for signing up our newborn for a Junior ISA was effortlessly completed. Two thumbs up!”

Helpful Report

Shepherds Friendly is rated 4.6 based on 2,930 reviews