Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,930 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,930 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really easy to use website. Set up a policy within minutes. Good correspondence afterwards via email”

Helpful Report

“Very helpful clear no nonsense unlike some others.”

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“Easy to set up.”

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“Tried emailing to withdraw my money but they failed to make contact, also it’s impossible to withdraw money without talking to them”

Helpful Report

Hello, thank you for taking to the time to share your experience at Shepherds Friendly with us. We always want to hear feedback from our members and to help solve any problems you may have encountered. If you would like to discuss this matter further, you can contact our Member Services team on 0800 526 249 or via email at members@shepherdsfriendly.co.uk. Kind Regards, Aidan.

“Amazing company with great customer service. First class service from start to finish easy process to apply. I would recommendate Shepsherds Friendly to everyone. :)”

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“Their website was really easy to use to set up the Junior ISA I wanted with all of the clear facts and information available, I found it really quick and simple to set up it was just what I was after”

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“Great place for savings.”

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“Easy and straightforward. Customer Service very helpful in providing information I needed.”

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“Four generations of my family have used the Shepherd's Friendly. It's a company we just trust and the first place we go for good honest advise. Personally I would not use any other company”

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“Easy to open ISA, Ts&Cs clear. I felt I could trust this organisation.”

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“Very helpful customer service and very friendly reliable team that helped me with all I needed to know.”

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“I do not have a plan as I cancelled because your company is a far from modern evangelical front and racist to boot and does not even understand what a direct cremation is. My advice to one and all steer clear and go to Royal London a traditional mutual instead.”

Helpful Report

Hello, Thank you for leaving feedback on your recent experience with us. We'd be happy to help you and discuss your plan application with us. We are sorry to learn that you are not happy with the service you have received. If you would like to discuss the matter further, our Member Services team will be happy to speak with you. You can reach us on 0800 526 249 or via email to members@shepherdsfriendly.co.uk. Kind regards, Aidan

“Very helpful”

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“Easy to apply and fill out forms- a very stress free process to allow me to start saving for our little girl!!”

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“Good product 👍”

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“Very dedicated and professional Team.”

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“Easy to apply. Good website. Well informed team.”

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“Really straight forward process to open the account. The person I dealt with could not have been more helpful.”