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Shepherds Friendly Reviews

4.6 Rating 2,904 Reviews
93 %
of reviewers recommend Shepherds Friendly
4.6
Based on 2,904 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Shepherds Friendly Reviews

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021
Jack
Shepherds Friendly 5 star review on 19th November 2020
Stephanie
Shepherds Friendly 5 star review on 14th September 2020
Jessie
Shepherds Friendly 5 star review on 7th August 2020
Christine
Shepherds Friendly 5 star review on 22nd May 2020
Anonymous
Shepherds Friendly 5 star review on 14th January 2020
Oumy
Shepherds Friendly 5 star review on 15th December 2019
Esther
10
Anonymous
Anonymous  // 01/01/2019
Clear information on summary documents
Helpful Report
Very easy and straight forward online form . Staff on the phone were really helpful.
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Great savings plans to help for the future living pleasures
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Easily set up No hassle
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Fast and straight forward. Website is easy to navigate and information is very clear.
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Very easy to open a junior stocks and shares isa for my son.
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Staff at the Manchester based call centre are very friendly and efficient - The online account is also very easy and secure. So far so good :)
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I would recommend this company to my friends and family there are friendly and there help and advise was great
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Quick and easy. DD has been set up but no payments as yet. Haven’t heard anything about my sign up incentive though.
Helpful Report
Hi Amy, Thank you for leaving us a review. Our Member Services team tried to get in touch with you but unfortunately were unable to. You will receive your voucher after your first Direct Debit is taken. Please get in touch with them on 0161 428 1212 and they will help confirm your payment date and answer any other questions you may have. Kind regards, Lyba
Friendly staff and set up was simple
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Would certainly recommend, made taking out a policy very easy and straight forward and better value than others insurers I got quotes from
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Was quick and easy to do
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Really easy to set up
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Good policy just decided its not for me
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I had been thinking about opening an ISA account and I am glad I did. The process to open a new account was very easy and hassle-free. I am not a UK citizen so my case is a bit special. Shepherds Friendly tried to call me and when I couldn't pick up the phone, they sent me an email with lists of documents that I needed to send to prove my identity. They approved my application merely a few days later. The account dashboard is very friendly and easy to navigate.
Helpful Report
Easy to open and I love the range of investments you can start making.
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Very easy to set up. But unsure how to claim the voucher that comes with applying
Helpful Report
Hi Andrea, Thanks for leaving us a review. The voucher code is emailed to you a few days after you pay your first premium. Our Member Services team will be in touch with you soon to help explain this further. In the meantime if you have any other questions, our Member Services team is available on 0161 428 1212 and members@shepherdsfriendly.co.uk Kind regards, Lyba
The opening of the account could not have been made any easier - whilst all the relevant documentation was securely in my email in minutes. I have taken out Shepherds Friendly ISA's in the past have recommended them to friends and family who have also taken out their own ISA's.
Helpful Report
Opening a account was quick and easy. And customer service was excellent as well.
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Very easy to deal with
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Shepherds Friendly is rated 4.6 based on 2,904 reviews