Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,904 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,904 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm trying to close the account and you're not being helpful at all. I've changed my mind.”

Helpful Report

Hi Hayley, Thank you for leaving us a review. We’re sorry to hear you are leaving us, to close your plan you need email our Member Services Team on members@shepherdsfrienldy.co.uk. I have however let them know of your request and they will be in touch shortly to help and answer any questions you may have. In the meantime if there’s anything else we can help with please feel free to call our Member Services Team on 0161 428 1212. Kind regards, Lyba

“Found all the information I needed on the website, easy to read and understand. Completing the application online was a piece of cake”

Helpful Report

“I still haven't received confirmation of my account opening. Very disappointed.”

Helpful Report

Hi Brian, Thank you for your review. Our Member Services Team will be in touch soon to arrange for your Welcome Pack to be re-sent. If there’s anything else you need help with, please feel free to contact them on 0161 428 1212 or by email on members@shepherdsfriendly.co.uk. Kind regards, Lyba

“Shepherds Friendly was as easy as Pie to set up online, Straightforward and no small print that couldn't be seen 5***** Now lets see how much profit i can make over the next few years Andy Wignall Blackburn Lanc's”

Helpful Report

“Very easy to do online”

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“Really easy to open the account. Liked the clear comparison of account types, and historical and projected returns”

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“Efficient online process for account opening. Thank you.”

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“Good experience.”

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“Professional”

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“Easy site to navigate and set up saving plans.”

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“Extremely simple - and great cashback offer via Quidco.”

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“Very easy to set up and easy to understand. Hoping to see some good returns on my savings.”

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“A lovely traditional firm to do business with. The website is really good, easy to navigate and most things can be done online. However if you do need to call, you get good old fashioned service. Friendly, knowledgeable and helpful. If they say they will ring back - they do! Really glad I found them :)”

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“Easy and friendly”

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“Still waiting for documents, but looks like easy to use friendly service”

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“Easy application”

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“Initial setup very easy. Clear and concise information. Looking forward to see how it performs over the coming years.”

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“Very quick and easy account to open..........”

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“the process was extremely simple and the customer service I have received has been of the highest standard.”

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“Simple investment structure, Monthly investment collected by direct debit.”

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Shepherds Friendly is rated 4.6 based on 2,904 reviews