Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,912 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,912 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Organised friendly and efficient”

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“Easy to sign up and all details easy to follow.”

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“It was easy to do. And when a lady called me she was so friendly and helpfull i think all the staff will be x”

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“Friendly staff answered the phone helpful Start .”

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“Brilliant for my boys ISA”

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“Good company to deal with”

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“Found it very easy and straightforward to set up an ISA with Shepherds Friendly. Very clear information about the product. They gave me a follow up call to check that I was happy. Would recommend.”

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“Very lovely helpful company,easy to follow on website too,lovely customer service.”

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“Easy to do and no issues opening a savings account!”

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“Easy to set up my children’s bank accounts and also got a call a few weeks later to see if all was set up ok. Would definitely recommend.”

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“Shepherd's have been amazing helped me sort out a fantastic adorable plan for my little girl. Would 100% recommend”

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“Best thing to do for my little girl. Never knew I could pick and choose how much n when to pay 😍”

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“Great idea for my kids”

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“Really friendly and helpful staff on the customer service line, explained everything to me so well! And in such a polite manner!! Despite not receiving any paperwork yet but I’m happy so far :)”

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Hi Neelam Thank you for leaving us a review. We’re so glad you’re happy with the service you’ve received! With regards to your paperwork, our Member Services team have tried to get in touch with you to help you access your Welcome Pack online. They have now sent this over in the post, so you should receive it in a few days. If there’s anything else we can help with, please feel free to contact Member Services on 0161 428 1212 or by email on members@shepherdsfriendly.co.uk Kind regards, Lyba

“Easy and simple.”

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“Very helpful staff”

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“Straight forward account opening.”

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“Very good company easy to use online process”

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“System is good and process was easy but after some consideration and research I feel the returns have not been great on the fund and seems a little low risk for what will be a very long term investment for me. But great product and system for the right people.”

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“Easy to set up and ways to save that suits my budget. We are a low income family but saving for my little boys future is incredibly important to me and £10 per month is a comfortable amount.”

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Shepherds Friendly is rated 4.6 based on 2,912 reviews