Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,904 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,904 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi Iam writing a short review to just how happy Iam with the service I've choosed for my daughter the woman who dealt with me and helped me through everything I needed she was so pleasant and helpful to everything I wanted thank you”

Helpful Report

“Very easy to set up, quick to respond to emails and questions”

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“Really easy to open and efficient in sending policy information”

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“Secured, safe and excellent app”

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“Easy to set up. I only wished I heard about this before having my baby.”

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“The lady i spoke to on the phone was lovely, she went throught all my options that i could do to open savings for my son and explanied it in a way that was easy to understand ..”

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“Very good company to invest in. I done my research. When speaking to customer services they are really helpful and friendly.”

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“Outstanding customer service with perfection”

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“Recently open the account, was fast and easy, operators was friendly and helpfull. 100% recomended”

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“Just what I was looking for when looking to open an account for my baby. I must admit the voucher wording is a little misleading as it is worded as if “you get a love2shop voucher when opening” but actually you just get entered into a prize draw. Otherwise generally easy and straight forward.”

Helpful Report

Hi Emily, Thank you for leaving us a review. You will be receiving a Love2Shop voucher for opening a plan with us, and this will be sent once the first payment into the plan is received. Our Member Service team will be in touch soon to clarify this. In the meantime if there’s anything else we can help with, please feel free to get in touch with our Member Services Team by calling them on 0161 428 1212 or emailing them on members@shepherdsfriendly.co.uk Kind regards, Lyba

“Sherperd Friendly helps me to save for my children because I am not good with savings but with them.I am able to save for my kids future.”

Helpful Report

“Quick and easy to open for my newborn daughter. I had an issue when opening the account. I forgot to enter a promotional code in order to receive a love2shop voucher, I emailed the support team and this was soon rectified.”

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“Very easy to arrange simple for people who prefer to work online rather than verbally”

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“I am still awaiting for the documents so I have the details if want to make a payment”

Helpful Report

Hi Rebecca, Thank you for leaving us a review. Your plan documents should be available when you login to Your Account online. I’ve let our Member Service Team know and one of them will be in touch shortly to help you and to let you know where you can view your documents. In the meantime if there’s anything else we can help with, please feel free to get in touch with our Member Services Team by calling them on 0161 428 1212 or emailing them on members@shepherdsfriendly.co.uk Kind regards, Lyba

“It a brilliant way to save for you little one future and to make shore they have thing that want”

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“Easy to sign up to and a great feeling knowingy son will get a nice 18th birthday surprise”

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“Cant log online after registering”

Helpful Report

Hi Lorna, Thank you for leaving us a review and bringing this to our attention. Our Member Services Team will be in touch with you shortly to help you with accessing your online account. In the meantime if there’s anything else we can help with, please feel free to get in touch with our Member Services Team by calling them on 0161 428 1212 or emailing them on members@shepherdsfriendly.co.uk Kind regards, Lyba

“I love your service and I am pleased to have a plan with your firm.”

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“Seemed to be some website functionality issues but overall a good, fast process”

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“Easy going bank with regular statements and communication. Easily contactable customer service with advisors within UK. One happy and satisfied customer”

Helpful Report

Shepherds Friendly is rated 4.6 based on 2,904 reviews