Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,931 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,931 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was really easy. I callled them up and the first person I spoke to was so knowledgeable and very helpful. An on line application was done and all relevant paper work forwarded electronically as I asked. Thank you.”

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“Very easy to apply online. Also had some queries which were answered promptly. So my son has also opened a policy.”

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“Very easy to understand the products on show unlike many many other financial companies. Welcoming to new customers which I like. 👍”

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“Nothing to complain about.”

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“Easy to set up nothing was too much trouble! Would recommend!”

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“I was told about this junior isa through bounty and i thought it would be good for me to open an account for my daughter so she has some money when she turns 18 for if she wants to buy a car or go to uni the reason i chose shepards friendly was because i cant take money out of it i can only add money so my daughter can have the best future”

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“There seemed to be a lot of steps to the process of opening this account, but I guess we all have to deal with extra security these days. The online dashboard looks easy to use and the process of setting up a direct debit was smooth.”

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“Lovely people to speak to and great when you have questions and ring up”

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“Easy to open online. Great email communication.”

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“Fantastic and easy way to save for your children”

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“very quick and easy to set up. Phone calls to support are handled by highly knowledgeable people and i feel very confident regarding security of my account”

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“Easy to understand and to apply”

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“Easy to use website Stocks and shares ISA with funds chosen as standard”

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“Excellent customer service”

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“very easy to set up a junior Isa no hassle”

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“The process was very smooth and the website was easy to use”

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“Very quick service and straight forward information excellent update. Thank you.”

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“Good to have an USA with shepherds friendly Unfortunately log in is to complicated and I did not find the welcome email to confirm will have to phone them sometime.”

Helpful Report

Hi Errol, Thank you for taking the time to leave us a review. Our Member Services Team has been trying to contact you to help you with your online account registration and Welcome Pack, however, they have not been able to get in touch with you. Please give them a call at 0161 428 1212 if you still require help logging in or if there's anything else we can help you with. Kind regards, Lyba

“Very informative”

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“So far it is as advertised.no complaints so far, just keep it up. Well done”

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Shepherds Friendly is rated 4.6 based on 2,931 reviews