Shepherd Chartered Surveyors Reviews

Name: Shepherd Chartered Surveyors
Rating: 4.73

4.7 Rating 1,328 Reviews

94 %

of reviewers recommend Shepherd Chartered Surveyors

Company Reviews

Metrics

Info

4.7

Based on 1,328 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Shepherd Chartered Surveyors:

We are Scotland’s leading Chartered Surveyors, valuers, property agents and managers. With decades of experience and expertise combined with in-depth local market knowledge, we offer our clients a comprehensive range of Residential and Commercial Property Services.

Shepherd Chartered Surveyors is located strategically throughout Scotland, our clients benefit from our local market knowledge and the large network of dedicated professionals with a wide range of experience, expertise and resources.

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Shepherd Chartered Surveyors 5 star review on 15th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had no issues with Shepherd Chartered Surveyors. Updating me with the progress of my report on my flat. Which was helpful considering I reside in Glioucestershire and the flat being in Scotland. Thank you”

Helpful Report

(Stirling) - Posted 4 months ago

Dear Suzanne,Thank you so much for taking the time to leave a 5-star rating for Shepherd Chartered Surveyors. We truly appreciate your support and trust in our services. We are delighted to hear that you had no issues with Shepherd Chartered Surveyors and that our team kept you updated on the progress of your report for your flat. We understand how important it is to stay informed, especially when you reside in Gloucestershire and your property is in Scotland. Once again, we sincerely thank you for choosing us and for sharing your positive experience. Please do not hesitate to reach out if there is anything else we can assist you with in the future. Best regards, [Your Name]

Posted 4 months ago

“Very professional and completed survey quickly”

Helpful Report

(Dalkeith) - Posted 4 months ago

Dear Alan,Thank you so much for your fantastic 5-star rating of Shepherd Chartered Surveyors! We greatly appreciate your positive feedback and are thrilled to hear that you found us to be very professional and efficient in completing the survey. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. If you have any further questions or require our services in the future, please do not hesitate to get in touch. Once again, thank you for choosing Shepherd Chartered Surveyors and for your kind words.

Posted 4 months ago

“Over an hour late with no advance warning. After having booked the morning off I was on a tight schedule so this had a knock on effect to the rest of the day. Asked a few questions on inconsistencies between 2 HR’s both done by Shepherds and these were ignored. Not likely to use this company again given the choice”

Helpful Report

(Aberdeen Residential) - Posted 4 months ago

Thank you for taking the time to provide us with your feedback regarding your recent experience with Shepherd Chartered Surveyors. We truly appreciate your valuable input and apologize for the inconvenience caused. We understand that being over an hour late without any prior notice disrupted your schedule and had a knock-on effect on the rest of your day. This is not the level of service we strive to provide, and we sincerely apologize for any inconvenience caused.

Posted 4 months ago

“Efficient professional and curtious”

Helpful Report

(St. Andrews) - Posted 4 months ago

Dear Brenda,Thank you so much for leaving us a fantastic 5-star rating for Shepherd Chartered Surveyors! We highly appreciate your kind feedback and support. Our team is thrilled to know that we were able to provide you with efficient, professional, and courteous service.

Posted 4 months ago

“If you are looking for first class surveying services there's no better than Shepherds for expertise and service.”

Helpful Report

(Glasgow South) - Posted 4 months ago

Thank you very much for taking the time to leave Shepherd Chartered Surveyors a 5-star rating. We greatly appreciate your support and positive feedback. We are thrilled to hear that you consider Shepherd Chartered Surveyors as the best choice for first-class surveying services. Providing our clients with exceptional expertise and top-notch service is always our utmost priority. Once again, we sincerely appreciate your kind words and the time you took to share your experience. Should you have any further inquiries or require our services in the future, please do not hesitate to contact us.

Posted 4 months ago

“I recently used Shepherds to complete a home report when selling my house. They were recommended by my solicitor, and I was already aware of their positive reputation with years of expertise and knowledge. I found their service to be professional throughout the process. Communication was great throughout and the report created was thorough and detailed. They provided advice and guidance which i found helpful at this stage. OVerall they exceeded my expectations and made what can be a stressful experience a pleasant one. I wouls strongly recommend they're services to others.”

Helpful Report

(Dundee Residential) - Posted 4 months ago

Thank you for taking the time to write a glowing 5-star review for Shepherd Chartered Surveyors. We are thrilled to hear that you had a positive experience with our services. We are delighted that your solicitor recommended us and that you were already aware of our positive reputation. We pride ourselves on our years of expertise and knowledge in the industry. It is wonderful to hear that you found our service to be professional and that communication was great throughout the process. We strive to provide thorough and detailed reports, so we are glad that it met your expectations. We are also pleased that our advice and guidance were helpful during this stage for you. Thank you for recommending our services to others. We truly appreciate your kind words and trust in our capabilities. Should you require any further assistance in the future, please do not hesitate to reach out to us.

Posted 4 months ago

“Thoroughly professional, business-like. Genuinely seemed knowledgeable and focused on the task in hand. Very little conversation or banter.”

Helpful Report

(Cumbernauld) - Posted 4 months ago

Dear Edward,Thank you so much for taking the time to rate Shepherd Chartered Surveyors with 5 stars! We truly appreciate your kind words and positive feedback. We are delighted to hear that our team was thorough, professional, and business-like during your experience with us. It's wonderful to know that our knowledgeable experts were focused on the task at hand and provided the level of service you expected.

Posted 4 months ago

“It’s an age thing,but I much prefer a personal relationship rather than one conducted solely by e-mail. The vendor survey seemed to have only two options with regards to who could legally complete it.. I.e. the owner of the property , or a third party representative who knew nothing at all about the property. I fulfilled no ether of these categories as the house belonged to my late mother. I phoned the ( Cumbernauld) number as supplied on the e-mail, left a voicemail but received no reply. It was only when contacted by a real human being by phone asking why I hadn’t completed the survey that I felt confident enough to go ahead. This person was most pleasant and helpful - if you have such lovely staff, why not USE them in the good old-fashioned way? Aside from that, I DO believe that the survey/home report was a very accurate and fair assessment of the property and I have absolutely no quibbles in that respect. So, all in all, a job well done , if done somewhat remotely and disconnectedly. Just somewhat lacking the human touch.”

Helpful Report

(Cumbernauld) - Posted 4 months ago

Dear ANNE,Thank you so much for taking the time to share your feedback about Shepherd Chartered Surveyors. We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with our services.

Posted 4 months ago

“Our surveyor, Chris, was very polite and professional. His survey was thorough and fair and I was very happy with final home report.”

Helpful Report

(Dalkeith) - Posted 4 months ago

Thank you so much for taking the time to rate Shepherd Chartered Surveyors with 5 stars. We greatly appreciate your kind words and feedback. We are thrilled to hear that our surveyor, Chris, conducted himself in a polite and professional manner during the home survey. Ensuring thoroughness and fairness in our reports is of utmost importance to us, and we are delighted that you were satisfied with the final home report. Your positive feedback reaffirms our commitment to providing excellent service to our clients, and we are grateful for your recognition. Thank you again for your support and choosing Shepherd Chartered Surveyors. Should you require any further assistance in the future, please do not hesitate to contact us.

Posted 4 months ago

“Excellent service from Shepard chartered surveyors, would definitely use again, highly recommend to others.”

Helpful Report

(Stirling) - Posted 4 months ago

Thank you so much for your amazing five-star rating of Shepherd Chartered Surveyors! We are thrilled to hear that you had an excellent experience with our services. Your kind words and recommendation mean the world to us!

Posted 4 months ago

“Shepherd were quick to send a surveyor, who was courteous and professional. The home report document was then processed very quickly and the approval and final document process was both easy and fast.”

Helpful Report

(Perth) - Posted 4 months ago

Thank you so much for your fantastic 5-star rating of Shepherd Chartered Surveyors! We greatly appreciate your kind words and are thrilled to hear about your positive experience with us. We are genuinely delighted that our prompt response in sending a courteous and professional surveyor met your expectations. At Shepherd, we strive to deliver top-notch service efficiently. Our team works tirelessly to ensure that the home report document processing is done quickly while maintaining the highest standards of quality. It is wonderful to know that you found the approval and final document process to be easy and fast. We always aim to make the entire experience as seamless and hassle-free as possible for our valued clients. Once again, we sincerely appreciate your feedback and for choosing Shepherd Chartered Surveyors. Should you require any further assistance in the future, please do not hesitate to reach out to us.

Posted 4 months ago

“From first contact,the staff were very professional and helpful and took me through each step”

Helpful Report

(Coatbridge) - Posted 4 months ago

Dear Carol,Thank you so much for providing us with a fantastic 5-star rating for Shepherd Chartered Surveyors! We are thrilled to hear that you had a positive experience with our staff. We truly appreciate your feedback and are grateful for your support. If there is anything else we can assist you with in the future, please don't hesitate to reach out to us. Thank you once again for choosing Shepherd Chartered Surveyors.

Posted 4 months ago

“Professional and efficient service and when followed up query very helpful Recommend”

Helpful Report

(Aberdeen Residential) - Posted 4 months ago

Thank you so much for giving us a 5 star rating for your experience with Shepherd Chartered Surveyors. We sincerely appreciate your kind words and recommendation. We strive to provide a professional and efficient service to all our clients and it brings us great joy to hear that we have exceeded your expectations. We are delighted to have been able to assist you with your query and offer helpful solutions. Once again, thank you for your positive review and for choosing Shepherd Chartered Surveyors. We look forward to serving you again in the future.

Posted 4 months ago

“Came at specified time very personable couple of workers, very thorough and took their time. Very impressed”

Helpful Report

(Livingston) - Posted 4 months ago

Thank you so much for your fantastic five-star rating of Shepherd Chartered Surveyors! We truly appreciate your kind words and support. Your satisfaction is of utmost importance to us.

Posted 4 months ago

“Very nice & friendly put you at ease &are very professional”

Helpful Report

(Elgin) - Posted 4 months ago

Thank you so much for taking the time to rate Shepherd Chartered Surveyors with a fantastic 5-star rating! We truly appreciate your kind words and positive feedback. We are absolutely thrilled to hear that you found our team to be very nice, friendly, and professional. It is our utmost priority to create a welcoming and comfortable environment for all our clients, and we are glad to have achieved that with you. Your support and trust mean the world to us, and it encourages us to continue providing top-notch service. If there is anything else we can assist you with in the future, please do not hesitate to let us know.

Posted 4 months ago

“Excellent service from professional people”

Helpful Report

(East Kilbride) - Posted 4 months ago

Thank you so much for your fantastic 5-star rating of Shepherd Chartered Surveyors! We are delighted to hear that you had an excellent experience with our team of professional experts. At Shepherd Chartered Surveyors, we strive to provide outstanding service to our valued clients, and your kind words reassure us that we are on the right track. Your satisfaction is our top priority, and we are thrilled to know that we met your expectations. Please don't hesitate to reach out if you require any further assistance or have any questions. We are always here to provide you with excellent service from our team of professional people. Once again, thank you for choosing Shepherd Chartered Surveyors and taking the time to share your positive feedback. We truly appreciate it!

Posted 4 months ago

“I was pleased with the surveyor from Shepherd's who was quick and efficient. The Home Report was emailed through quite speedily too and would have no hesitation in recommending their services to potential customers.”

Helpful Report

(Glasgow South) - Posted 4 months ago

Thank you so much for taking the time to rate Shepherd Chartered Surveyors with a 4-star review. We greatly appreciate your feedback and are thrilled to hear that you were pleased with our services. We are glad that our surveyor was able to provide you with a quick and efficient service. Our team works diligently to ensure that our clients receive the highest level of professionalism and expertise. It is also fantastic to know that you received the Home Report in a timely manner. We understand the importance of prompt delivery, and we always strive to meet our clients' expectations. Your recommendation means a lot to us, and we would be more than happy to assist any potential customers you may refer to us. If you have any further questions or require any additional assistance, please do not hesitate to reach out. Thank you again for choosing Shepherd Chartered Surveyors. We truly value your support.

Posted 4 months ago

“Professional, quality, efficient.”

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(Edinburgh Residential) - Posted 4 months ago

Thank you so much for taking the time to rate Shepherd Chartered Surveyors with 5 stars! We greatly appreciate your kind feedback and are thrilled to hear that you found our services to be professional, quality, and efficient. Your satisfaction is our utmost priority, and we are delighted that we were able to meet your expectations. Thank you once again for choosing Shepherd Chartered Surveyors, and we look forward to serving you in the future.

Posted 4 months ago

“I have used their services twice. Always received prompt service with fair and realistic valuation's, relating to age of properties.”

Helpful Report

(Glasgow South) - Posted 4 months ago

Dear Frank,Thank you so much for taking the time to give Shepherd Chartered Surveyors a 5-star rating! We truly appreciate your kind words and your support. We are thrilled to hear that you have used our services twice and that we have consistently provided you with prompt service. Our team always strives to deliver fair and realistic valuations, taking into consideration the age of properties. Your satisfaction is our ultimate goal, and we are delighted to know that we have met your expectations. Once again, we want to express our gratitude for your support and for choosing Shepherd Chartered Surveyors. If there is anything else we can assist you with in the future, please do not hesitate to reach out to us. We are here to help

Posted 4 months ago

“Seemed to do a very thorough and fair job of our recent Home report survey. Gave very fair ratings.”

Helpful Report

(Glasgow South) - Posted 4 months ago

Thank you for taking the time to rate Shepherd Chartered Surveyors with 5 stars. We greatly appreciate it! We are thrilled to hear that you found our home report survey to be thorough and fair. Our aim is to provide comprehensive and unbiased assessments, and we are glad we met your expectations. Your positive feedback means a lot to us, and we look forward to assisting you with any future surveying needs you may have.

Posted 4 months ago

Shepherd Chartered Surveyors is rated 4.7 based on 1,328 reviews