Shepherd Chartered Surveyors Reviews

Name: Shepherd Chartered Surveyors
Rating: 4.74

4.7 Rating 1,321 Reviews

94 %

of reviewers recommend Shepherd Chartered Surveyors

Company Reviews

Metrics

Info

4.7

Based on 1,321 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Shepherd Chartered Surveyors:

We are Scotland’s leading Chartered Surveyors, valuers, property agents and managers. With decades of experience and expertise combined with in-depth local market knowledge, we offer our clients a comprehensive range of Residential and Commercial Property Services.

Shepherd Chartered Surveyors is located strategically throughout Scotland, our clients benefit from our local market knowledge and the large network of dedicated professionals with a wide range of experience, expertise and resources.

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Shepherd Chartered Surveyors 5 star review on 15th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The chap who came was friendly , did his job effectively & left .”

Helpful Report

(Montrose) - Posted 2 months ago

Thank you so much for taking the time to rate Shepherd Chartered Surveyors with a wonderful 5-star review. We are absolutely thrilled to hear about your positive experience with us. We greatly appreciate your kind words regarding our service. It's truly rewarding to know that our team member was not only friendly but also effective in carrying out their job. We strive to provide the highest level of professionalism while ensuring our customers' needs are met to the fullest extent. Once again, thank you for choosing Shepherd Chartered Surveyors, and we look forward to assisting you in the future.

Posted 2 months ago

“Plain sailing using this company who kept mr informed at all times. Would highly recommend.”

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(Livingston) - Posted 2 months ago

Thank you so much for your wonderful 5-star rating of Shepherd Chartered Surveyors! We truly appreciate your feedback and are thrilled to hear that your experience with us was plain sailing. It brings us great joy to know that we were able to keep you informed at all times throughout the process. Our team strives to provide excellent communication and service to our clients, and your positive words reinforce that we are on the right track. We are humbled by your recommendation and are grateful for your support. Should you or anyone you know require our services in the future, please do not hesitate to reach out. We would be more than happy to assist. Thank you again for choosing Shepherd Chartered Surveyors. We look forward to serving you again in the future.

Posted 2 months ago

“Very quick and efficient.”

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(Glasgow North) - Posted 2 months ago

Thank you so much for giving Shepherd Chartered Surveyors a five-star rating! We really appreciate your positive feedback. It's great to hear that you found our services very quick and efficient. We strive to provide the best service possible to all our clients, and your kind words truly reinforce our commitment to excellence.

Posted 2 months ago

“Excellent service from contacting the office to book my survey right through to the survey taking place and receiving the report. I would definitely recommend. Thank you!”

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(Falkirk) - Posted 2 months ago

Thank you so much for your outstanding 5-star rating of Shepherd Chartered Surveyors! We are thrilled to hear that you had an excellent experience from start to finish, from contacting our office to booking your survey, all the way through to receiving the report. We truly appreciate your recommendation, and we are grateful for the opportunity to serve you. Thank you once again for choosing Shepherd Chartered Surveyors!

Posted 2 months ago

“We have been very pleased with shepherds,Gregor is such a friendly very approachable guy,can’t recommend him enough.”

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(Inverness) - Posted 2 months ago

Thank you so much for your excellent 5-star rating of Shepherd Chartered Surveyors! We greatly appreciate your kind words and recommendation. We are delighted to hear that Gregor has provided you with outstanding service. His friendly and approachable nature truly sets him apart. We value your support and recommendation, and we look forward to serving you again in the future.

Posted 2 months ago

“Surveyor was polite and did his job with no issues”

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(Dunfermline) - Posted 2 months ago

Dear Gareth,Thank you so much for taking the time to leave us a 5-star rating for Shepherd Chartered Surveyors! We truly appreciate your support and are thrilled to hear that you had a positive experience with our services. We're delighted to know that our surveyor was polite throughout the process and carried out the job with no issues. Providing exceptional service and professionalism is of utmost importance to us, and we're glad that it met your expectations.

Posted 2 months ago

“Very quickly, friendly , show up on time ,”

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(Dunfermline) - Posted 2 months ago

Thank you so much for taking the time to give Shepherd Chartered Surveyors a 5-star rating! We greatly appreciate your feedback and support.

Posted 2 months ago

“Shephers prepared a home report for our property prior to sale - their surveyor attended the appointment timeously and having been shown the property, carried out his inspection respectfully and professionally. The report accurately reflected the condition of the property and was prepared quickly after the inspection. I would not hesitate to use Shepherds again.”

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(Aberdeen Residential) - Posted 2 months ago

Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with Shepherd Chartered Surveyors. We are glad that our surveyor attended the appointment on time and conducted the inspection respectfully and professionally. It is our aim to provide a thorough and accurate home report that reflects the true condition of the property, so we are pleased to know that you found the report to be reliable. We appreciate your kind words and are delighted to hear that you would not hesitate to use Shepherds again. We look forward to serving you in the future. Thank you once again for your support and for choosing Shepherd Chartered Surveyors.

Posted 2 months ago

“Excellent company Michelle @ Vicky are wonderful keep you updated at all times answer emails quickly everything went smoothly all the staff are so good and helpful will not go anywhere else .”

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(Glasgow South) - Posted 2 months ago

Thank you so much for taking the time to leave us a 5-star review. We truly appreciate your kind words and support for Shepherd Chartered Surveyors. We are delighted to hear that you had an excellent experience with us and found our team, especially Michelle and Vicky, to be wonderful. Their commitment to keeping you updated at all times and promptly responding to emails is something we take pride in. We are glad that everything went smoothly for you, and we appreciate your recognition of the hard work and helpfulness of our entire staff. Your trust and loyalty mean a lot to us, and we look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

Posted 2 months ago

“Not proficient in that emails were sent to wrong address”

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(Saltcoats) - Posted 2 months ago

Thank you so much for taking the time to share your feedback about your experience with Shepherd Chartered Surveyors. At Shepherd Chartered Surveyors, we strive to provide our customers with exceptional service that leaves them satisfied and happy. It is wonderful to know that our efforts have had a positive impact on your experience.

Posted 2 months ago

“The surveyor was professional and efficient providing a fair valuation of my property.”

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(Glasgow South) - Posted 2 months ago

Thank you so much for taking the time to leave us a 5-star rating for Shepherd Chartered Surveyors. We truly appreciate your support and are thrilled to hear that our services met your expectations. We are delighted that our surveyor was able to provide you with a professional and efficient service, and that you found the valuation of your property fair. We always strive to deliver accurate and reliable valuations to our clients, so your positive feedback truly means a lot to us. Once again, thank you for choosing Shepherd Chartered Surveyors and for your kind words. We look forward to assisting you with any future property needs you may have.

Posted 2 months ago

“Michael was very diligent and we were very satisfied that it was a fair assessment of our property”

Helpful Report

(Greenock) - Posted 2 months ago

Dear Keith,Thank you so much for the outstanding 5-star rating you gave our services at Shepherd Chartered Surveyors. We truly appreciate your support and kind words. We are thrilled to hear that Michael's diligence left you satisfied, and we are even more delighted that you believe his assessment of your property was fair. Providing accurate and unbiased evaluations is what we strive for, and it brings us great joy to know that we met your expectations. Once again, thank you for taking the time to rate our services. We are here to assist you whenever you need us.

Posted 2 months ago

“Friendly and efficient man who came to survey the house Shepherds were efficient in their dealings and quick with the reports”

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(Perth) - Posted 2 months ago

Thank you so much for taking the time to rate Shepherd Chartered Surveyors with a fantastic 5-star rating! We truly appreciate your support and kind words. We are thrilled to hear that our team member was friendly and efficient during the survey of your house. At Shepherd, we strive to provide the best possible service to our clients, and your satisfaction is our utmost priority. Your feedback regarding our efficiency in dealings and prompt report delivery is incredibly valuable to us. We understand the importance of timely and accurate reports, and we are delighted that we were able to meet your expectations in this regard. Once again, thank you for choosing Shepherd Chartered Surveyors. We sincerely appreciate your trust and confidence in our services. Please do not hesitate to reach out to us if you have any further queries or require any future assistance.

Posted 2 months ago

“Very professional.”

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(Cumbernauld) - Posted 2 months ago

Thank you so much for your kind words and for awarding Shepherd Chartered Surveyors with a fantastic 5-star rating. We truly appreciate your support and are delighted to hear that you found our services to be very professional.

Posted 2 months ago

“Super flexible re dates ( we had to change twice ) and the survey was produced in 24 hours . Professional and highly recommended”

Helpful Report

(Glasgow South) - Posted 2 months ago

Thank you so much for your amazing 5-star rating of Shepherd Chartered Surveyors! We truly appreciate your kind feedback. We are thrilled to hear that you found our service super flexible when it came to changing dates, and that we were able to produce the survey for you within 24 hours. We take pride in our professionalism and it means a lot to us that you would highly recommend us. Thank you again for your support!

Posted 2 months ago

“I was very impressed with the knowledge and experience and professionalism of the surveyor who arrived at the expected time for the survey. I also found the staff who answered the phone extremely helpful and courteous and knowledgeable and the whole process was smooth and efficient. I would recommend Shepherd Chartered Surveyors to anyone.”

Helpful Report

(Glasgow South) - Posted 2 months ago

Thank you so much for leaving us a 5-star rating! We greatly appreciate your kind words and support for Shepherd Chartered Surveyors. We are thrilled to hear that you were impressed with the knowledge, experience, and professionalism of our surveyor. We also thank you for acknowledging the helpful and courteous staff who assisted you over the phone. We pride ourselves on providing excellent customer service, and it's great to know that you found our team knowledgeable and accommodating. Your recommendation means a lot to us, and we are glad that the whole process was smooth and efficient for you. If you ever need our services again or know someone who needs a reliable surveyor, please don't hesitate to reach out. Thank you again for your review and support!

Posted 2 months ago

“Very professional service, would use again.”

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(Peterhead) - Posted 2 months ago

Thank you so much for taking the time to rate Shepherd Chartered Surveyors with a fantastic 5-star review! We truly appreciate your feedback and are thrilled to hear that you found our service to be very professional. We're delighted that you had a positive experience with us, and we look forward to having the opportunity to work with you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing Shepherd Chartered Surveyors!

Posted 2 months ago

“Let me know the booking and reminded long before. Their report online system is easy to use and allows a quicker process.”

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(Ayr Residential) - Posted 2 months ago

Thank you so much for your fantastic 5-star rating of Shepherd Chartered Surveyors! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with our services. We are pleased that you found our online system easy to use, as we strive to make the entire process as efficient and hassle-free as possible for our valued customers. Additionally, we take pride in offering timely reminders and keeping you well-informed throughout the booking procedure. Thank you once again for your kind feedback. We genuinely appreciate your support and look forward to serving you in the future.

Posted 2 months ago

“Angus (Surveyor) was very polite and professional when carrying out a survey of our home.”

Helpful Report

Posted 3 months ago

Thank you so much for your glowing 5-star rating of Shepherd Chartered Surveyors! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. Angus, our surveyor, is truly exceptional at what he does. We are delighted that you found him to be both polite and professional during the survey of your home. Rest assured, we constantly strive to provide top-notch service and ensure our clients' satisfaction. Once again, thank you for your kind words and for choosing Shepherd Chartered Surveyors. It was a pleasure working with you, and we look forward to assisting you with any future needs.

Posted 2 months ago

“Very Professional people. If I need you agina, would not look somwher else.”

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(Aberdeen Residential) - Posted 3 months ago

Thank you so much for your excellent review and for awarding Shepherd Chartered Surveyors with a 5-star rating. We greatly appreciate your feedback and are thrilled to hear that you found our team to be very professional. It is our utmost priority to provide exceptional service to our clients, and we are delighted to know that we have met your expectations. Should you require our services in the future, please know that you can count on us, as we would be more than happy to assist you again. Thank you once again for your kind words and for choosing Shepherd Chartered Surveyors.

Posted 2 months ago

Shepherd Chartered Surveyors is rated 4.7 based on 1,321 reviews