Shepherd Chartered Surveyors Reviews

Name: Shepherd Chartered Surveyors
Rating: 4.73

4.7 Rating 1,328 Reviews

94 %

of reviewers recommend Shepherd Chartered Surveyors

Company Reviews

Metrics

Info

4.7

Based on 1,328 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Shepherd Chartered Surveyors:

We are Scotland’s leading Chartered Surveyors, valuers, property agents and managers. With decades of experience and expertise combined with in-depth local market knowledge, we offer our clients a comprehensive range of Residential and Commercial Property Services.

Shepherd Chartered Surveyors is located strategically throughout Scotland, our clients benefit from our local market knowledge and the large network of dedicated professionals with a wide range of experience, expertise and resources.

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Shepherd Chartered Surveyors 5 star review on 15th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Timely response, did a professional job. Home report came back with a valuation that I felt was too low. I appealed it, explained my reasons, and they took it on board and modified the valuation. The eventual outcome (multiple offers) showed this was the right thing for them to have done. In general, I was quite happy and would recommend them.”

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(Kirkcaldy) - Posted 4 years ago

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Posted 4 years ago

“We are forced by legislation to have a home report survey completed before we can sell our own property. The surveyor had no personal grudge, and was just doing his job, but such nonesense as dismissing the fact that the building was fully insulated as he could'nt see it is rediculous. The fact that the survey then sets the selling price is also dictatorial. I own my property outright and should be able to sell it for any amoiunt I choose, but no I have to sell it for the low price set by the survey, as the inspector does not like converted properties. In short, surveyor not co-operative or helpful. Home report not worth the paper it's printed on.”

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(Fraserburgh) - Posted 4 years ago

We acknowledge your comments raised in your review. If you would like to send me additional details regarding this i'll bring it to the attention of the Managing Partner for that area, who will investigate it further. Please send the details to david@shepherd.co.uk Thank you.

Posted 4 years ago

“The process was really straight forward. All communication was extremely easy. Surveyor David and Office staff really helpful. Great service”

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(Kilmarnock) - Posted 4 years ago

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Posted 4 years ago

“Efficient and prompt service delivered to provide comprehensive home report”

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(Ayr) - Posted 4 years ago

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Posted 4 years ago

“I have to agree with the last review. How Edward Shepherd still has a license to act as a surveyor is beyond me! I had a full building survey, the sellers said he finished the survey in 40 minutes, unbelievable! When the survey arrived I thought it was a joke, he missed things that a twelve year old would have seen, totally incompetent! My review is 100% genuine, my advice is; If you don’t want to spend thousands of pounds putting things right which Shepherd’s surveys have missed, get a genuine surveyor and pay a little more! It will be well worth it! I want to give a minus rating but the review site does make provision for that!”

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Posted 4 years ago

“Reviews completed by Stevie Wonder!! Nothing but problems in the house I bought after Shepherd's CS completed the home report. They were either given a back hander to say everything was fine or are generally just bad at what they do.”

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Posted 4 years ago

“Fabulous service and delivered in a timely manor. Definitely recommend.”

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(Saltcoats) - Posted 4 years ago

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Posted 4 years ago

“The gentleman that surveyed my property was very polite & professional & under the current circumstances adhered all covid recommendations”

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(Dalkeith) - Posted 4 years ago

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Posted 4 years ago

“Well organised company who ensured our survey, from time of booking date to completion of report, was carried out in a professional manner. Very pleasant surveyor who undertook our survey during Covid. All precautions were adhered to. Any explanations were clear and jargon free.”

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(Glasgow South) - Posted 4 years ago

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Posted 4 years ago

“Prompt, professional and friendly. Through our own fault we had to get 2 surveys done and Shepherds reduced the price of the second as we'd used them so recently before.”

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(Glasgow South) - Posted 4 years ago

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Posted 4 years ago

“Efficient service.”

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(Inverness) - Posted 4 years ago

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Posted 4 years ago

“Very professional service from Norman Robb - would highly recommend”

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(Hamilton) - Posted 4 years ago

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Posted 4 years ago

“Very efficient service and a pleasure to deal with!”

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(Inverness) - Posted 4 years ago

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Posted 4 years ago

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Posted 4 years ago

“Very efficient fair and well thought out report”

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(Ayr) - Posted 4 years ago

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Posted 4 years ago

“I found my first contact with Wendy informative and friendly, this was also the case at the Kilmarnock office Yvonne kept me well informed throughout the process, and I felt a security and warmth with her careful management which means a lot when your an overseas client.”

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(Kilmarnock) - Posted 4 years ago

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Posted 4 years ago

“Ross carried out a very efficient & professional service. He was very respectful of my property & of my time. I would recommend this company in the future Thank you.”

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(Inverness) - Posted 4 years ago

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Posted 4 years ago

“Quick to undertake survey and comprehensive”

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(Ayr) - Posted 4 years ago

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Posted 4 years ago

“The survey was carried out promptly and thoroughly. Working with Shepherd Chartered Surveyors was easy and stress free.”

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(Inverness) - Posted 4 years ago

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Posted 4 years ago

“The whole process was really quick and easy. We decided on the Monday we would like to sell our house and by the Tuesday evening we had a completed Home Report. The surveyor came to the house and was quick and efficient - wearing PPE and being lovely to our little new born daughter, Hope. When we noticed a typo in the questionnaire part of the Home Report, just before it went live - I phoned the office in Ayr and Wendy was so helpful and got it sorted straight away. Thank you!”

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(Ayr) - Posted 4 years ago

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Posted 4 years ago

“Very friendly and efficient. Really pleased with the service.”

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(Dalkeith) - Posted 4 years ago

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Posted 4 years ago

Shepherd Chartered Surveyors is rated 4.7 based on 1,328 reviews