Shepherd Chartered Surveyors Reviews

Name: Shepherd Chartered Surveyors
Rating: 4.74

4.7 Rating 1,320 Reviews

94 %

of reviewers recommend Shepherd Chartered Surveyors

Company Reviews

Metrics

Info

4.7

Based on 1,320 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Shepherd Chartered Surveyors:

We are Scotland’s leading Chartered Surveyors, valuers, property agents and managers. With decades of experience and expertise combined with in-depth local market knowledge, we offer our clients a comprehensive range of Residential and Commercial Property Services.

Shepherd Chartered Surveyors is located strategically throughout Scotland, our clients benefit from our local market knowledge and the large network of dedicated professionals with a wide range of experience, expertise and resources.

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Shepherd Chartered Surveyors 5 star review on 15th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mostly very good but I found the initial forms online to be rather confusing and feel they could be simplified”

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Posted 5 days ago

Thank you for your constructive 4-star review! We're glad to hear you had a mostly positive experience, but we appreciate your feedback regarding the initial forms. Simplifying the process is important to us, and we will certainly take your comments into consideration as we strive to improve. Your input is invaluable—thank you!

Posted 5 days ago

“Good surveyors, very quick in doing my home report with a fair assessment”

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Posted 5 days ago

Thank you for your fantastic 5-star review, We’re pleased to hear that you found our service quick and fair. Providing timely and accurate assessments is what we aim for, and it's great to know we met your expectations. Your feedback is greatly appreciated!

Posted 5 days ago

“Both surveyors who came out were really nice. Spoke away and told me what they were doing. It was a good experience overall. Very professional and friendly.”

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Posted 5 days ago

Thank you for your wonderful 5-star review. We’re delighted to hear that you had a good experience with our surveyors. Their professionalism and friendliness are what we strive for, and it’s great to know they made a positive impact during your visit. We appreciate your feedback!

Posted 5 days ago

“Friendly. Reassuring. Professional”

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Posted 5 days ago

Thank you for your kind 4-star review, Laura! We truly appreciate your feedback on our friendly, reassuring, and professional service. It's fantastic to know that our team made a positive impression on you.

Posted 5 days ago

“Excellent service from start to finish. Knowledgable staff and swift process from first call to survey to completion. Highly recommend.”

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Posted 5 days ago

Thank you so much for your amazing 5-star review, Kate! We're thrilled to hear that you experienced excellent service from start to finish. Our team's knowledge and efficiency are our top priorities, and we're glad that they made the process smooth for you. Your recommendation means a lot to us!

Posted 5 days ago

“I was very impressed with the ease of completing all the paperwork and when I needed to contact the office in Paisley the support and professionalism was great.”

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Posted 5 days ago

Thank you for your fantastic 5-star review! We’re so glad to hear that you found the paperwork process easy and that our Paisley team provided you with the support and professionalism you were looking for. Your feedback is invaluable to us!

Posted 5 days ago

“Very happy with service with surveyor punctual and report received as advised.”

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Posted 5 days ago

Thank you for your wonderful 5-star review, Mr! We're thrilled to hear that you were happy with our punctual service and timely report delivery. Your feedback is greatly appreciated.

Posted 5 days ago

“Having used Shepherd Surveyors both professionally and personally i would have no hesitation to recommend them to colleagues, family or friends. The service level and dedication is second to none”

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Posted 5 days ago

Thank you so much for your stellar 5-star review, Claire! We’re delighted to hear that both your professional and personal experiences with Shepherd Chartered Surveyors have been so positive. Your high praise for our service level and dedication truly means the world to us. We appreciate your willingness to recommend us to others!

Posted 5 days ago

“We were so happy and pleased with our recent survey with Shepherd's. Andrew Sinclair one of their surveyors came to our property and was so impressive. I have had a few surveyors over the years and I have never had one that was as friendly and thorough as he was. He explained every part of the process, and answered all of our queries and questions. He really went over and above what I have experienced in the past. I would highly recommend them and would use them again in a flash.”

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Posted 5 days ago

Thank you so much for your amazing 5-star review, Amanda! We’re thrilled to hear about your positive experience with Andrew Sinclair. It means a lot to us that you found him friendly and thorough, and we’re delighted that he was able to answer all your queries. Your recommendation is truly appreciated.

Posted 5 days ago

“Excellent service”

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Posted 5 days ago

Thank you for your fantastic 5-star review, Anne! We’re so pleased to hear that you found our service excellent. Your kind words mean a lot to us, and we’re always here to help!

Posted 5 days ago

“Very good and efficent service. Automated system epecially good.”

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Posted 5 days ago

Thank you for your wonderful 5-star review! We're thrilled to hear that you found our service very good and efficient. It's great to know that you appreciated our automated system as well. Your feedback is immensely valuable to us!

Posted 5 days ago

“Very efficient and the links on emails kept you in formed at every stage.”

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Posted 5 days ago

Thank you for your fantastic 5-star review, Irene! We’re so glad to hear that you found our service efficient and appreciated the updates throughout the process. Your feedback is invaluable to us.

Posted 5 days ago

“The survey was carried out efficiently, and timeously.”

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Posted 5 days ago

Thank you for your excellent 5-star review! We're delighted to hear that the survey was carried out efficiently and in a timely manner. Your feedback is greatly appreciated.

Posted 5 days ago

“Excellent work and very responsive in terms of timescales. Would be my first choice.”

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Posted 5 days ago

Thank you so much for your fantastic 5-star review, Duncan! We're thrilled to hear that you found our work excellent and our responsiveness to your needs outstanding. Your trust in us as your first choice means a lot, and we're always here to ensure you receive the best service possible.

Posted 5 days ago

“I’ve used shepherds a number of times over the years. Always excellent and quick service. Can’t fault them”

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Posted 5 days ago

Thank you so much for your wonderful 5-star review of Shepherd Chartered Surveyors, Devlin! We're thrilled to know that you've consistently found our service to be excellent and quick over the years. Your satisfaction means the world to us, and we can’t wait to assist you again in the future!

Posted 5 days ago

“Excellent service and friendly surveyor who was efficient and professional.”

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(Aberdeen Residential) - Posted 1 month ago

Thank you so much for your fantastic 5-star review of Shepherd Chartered Surveyors! We're thrilled to hear that you experienced excellent service from our friendly surveyor, and we appreciate your recognition of their efficiency and professionalism.

Posted 5 days ago

“Once again a very professional service. Shepherds staff are pleasant and helpful and take the time to explain the process and discuss their findings. We wouldn’t use anyone else. They are first class.”

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(Peterhead) - Posted 2 months ago

Thank you so much for your outstanding 5-star review of Shepherd Chartered Surveyors! We are delighted to hear that you consistently find our service professional and our staff pleasant and helpful. Taking the time to explain the process and discuss our findings is something we truly value, as we want to ensure our clients feel informed and confident every step of the way. Your trust in us means a lot, and we’re thrilled to be your chosen surveyors. If you ever need our services again, know that we're always here to help!

Posted 5 days ago

“The surveyors were courteous and pleasant. They were at libert to assess the property. All in all they gave a fair assessment.”

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(Edinburgh Residential) - Posted 2 months ago

Thank you for your kind 4-star review of Shepherd Chartered Surveyors! We truly appreciate your feedback and are glad to hear that you found our surveyors courteous and pleasant.

Posted 5 days ago

“Arranged through my Agent but was booked and survey provided quickly. The portal they use to upload the reports is fantastic as you are kept informed of the process and can see the information and comment on it.”

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(Perth) - Posted 2 months ago

Thank you so much for your wonderful 5-star rating of Shepherd Chartered Surveyors! We appreciate your kind words and are thrilled to hear about your positive experience with our services. We are glad that your survey was arranged through your agent and that we were able to promptly provide you with the necessary survey. Our team takes great pride in delivering efficient and timely services to our clients. Moreover, we're delighted to hear that you find our portal fantastic. We designed it with the intention of keeping our clients well-informed throughout the process. We understand the importance of transparency and believe that the ability to view and comment on the information provided in the reports is crucial in ensuring a smooth and productive experience for you. Once again, we really appreciate your feedback and thank you for choosing Shepherd Chartered Surveyors for your survey needs. If you have any further questions or require any assistance in the future, please do not hesitate to reach out to us.

Posted 2 months ago

“Surveyor blocked the road despite the driveway being empty and large enough for 5 cars resulting in blocked traffic and delivery driver having to carry heavy loads for a longer distance. Surveyor refused to take off shoes or wear protective cover, advising both were against Health & Safety. Yet, it seems unlikely considering any other trades uses blue bags and do much more hazardous jobs. Surveyor was rude and made it a very unpleasant experience.”

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Posted 2 months ago

Thank you for taking the time to provide feedback on your recent experience with Shepherd Chartered Surveyors. We truly appreciate your input and apologize for the inconveniences you encountered during the survey process.

Posted 2 months ago

Shepherd Chartered Surveyors is rated 4.7 based on 1,320 reviews