Shepherd Chartered Surveyors Reviews

Name: Shepherd Chartered Surveyors
Rating: 4.73

4.7 Rating 1,328 Reviews

94 %

of reviewers recommend Shepherd Chartered Surveyors

Company Reviews

Metrics

Info

4.7

Based on 1,328 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Shepherd Chartered Surveyors:

We are Scotland’s leading Chartered Surveyors, valuers, property agents and managers. With decades of experience and expertise combined with in-depth local market knowledge, we offer our clients a comprehensive range of Residential and Commercial Property Services.

Shepherd Chartered Surveyors is located strategically throughout Scotland, our clients benefit from our local market knowledge and the large network of dedicated professionals with a wide range of experience, expertise and resources.

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Shepherd Chartered Surveyors 5 star review on 15th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very happy with the service from shepherd chartered surveyors very professional and friendly. Made us feel at ease with there presence and did not make us feel stress despite a difficult and stressful situation in selling a house. Would highly recommended honest, diligent and professional at all times .”

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(Saltcoats) - Posted 1 year ago

Thank you so much for your 5 star rating. We're so glad to hear that you experienced our services to be professional, friendly, and stress-free. We strive to ensure our clients are placed at ease and are delighted you were pleased with the results.

Posted 1 year ago

“Great office staff in Fraserburgh. Helpful with the administration side of things, our surveyor Allan was prompt on our appointment survey date. We had a good conversation and guidance on the survey.”

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(Fraserburgh) - Posted 1 year ago

Thank you so much for your wonderful 5-star rating. We're delighted to hear that you had a great experience with our office staff in Fraserburgh, and with Allan for the appointment survey.

Posted 1 year ago

“We were very pleased with the service Shepherd Chartered Surveyors provided”

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(Inverness Residential) - Posted 1 year ago

Thank you so much, Mrs Busby, for your excellent 5 star review of Shepherd Chartered Surveyors! We were absolutely thrilled to hear about your positive experience with us. It's always great to know that our clients appreciate the services we offer. Thank you for your kind words!

Posted 1 year ago

“Quick and easy survey of my home. Two agents arrived at the arranged time and got straight to work. I particularly liked the online portal to conduct my questionnaire, make payments and view all documents. This I found very helpful and saved a lot of time and running around.”

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(Dundee Residential) - Posted 1 year ago

Thank you very much for your 5 star rating of Shepherd Chartered Surveyors, Mr. Lawes.

Posted 1 year ago

“Excellent service with a planned visit in time and a professional report provided after a couple of days, exactly as promised. Surveyor was very good and a soapy generic questions on the make up of a home report. Would recommended”

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(Saltcoats) - Posted 1 year ago

Thank you so much for your 5 star rating of Shepherd Chartered Surveyor's services! We are delighted to hear that you have had an excellent service experience with us. Thank you once again for your glowing review.

Posted 1 year ago

“We found the service to be provided from first point of contact, arranging the survey and time taken to conduct it all straight forward and overall, smooth and efficient.”

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(Aberdeen Residential) - Posted 1 year ago

Thank you for your 5 star rating. We are very happy to hear that you found the service provided by Shepherd Chartered Surveyors from first point of contact, arranging the survey and time taken to conduct it all, to be straight forward and overall, smooth and efficient. Your feedback is greatly appreciated!

Posted 1 year ago

“Very good reactive communication, clear instruction and very professional. Fast, friendly and efficient service.”

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(Inverness Residential) - Posted 1 year ago

Thank you for your 4 star rating of Shepherd Chartered Surveyors. We are pleased to know you were very impressed with our fast, friendly and efficient service, as well as our very good reactive communication, clear instructions and professional attitude.

Posted 1 year ago

“The inspection was carried out right on time and in a very professional manner. The surveyor was courteous and sensitive throughout the process.”

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(Ayr Residential) - Posted 1 year ago

Thank you very much for giving us a 5-star rating for Shepherd Chartered Surveyors. We are glad that you were pleased with the inspection, which was conducted on time and professionally. We appreciate that the surveyor was courteous and attentive. We value your feedback and thank you for sharing your experience.

Posted 1 year ago

“Professional and thorough service.”

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(Aberdeen Residential) - Posted 1 year ago

Thank you, Audrey, for your fantastic 5-star rating of Shepherd Chartered Surveyors. We are delighted to hear you were satisfied with our professional and thorough service!

Posted 1 year ago

“The gentleman that came to do the survey was very professional .”

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(Dumbarton) - Posted 1 year ago

Thank you so much for your positive review Mrs Baker and for sharing your 5-star rating of Shepherd Chartered Surveyors! We are delighted to hear that the gentleman that came to do the survey was very professional. Thank you for your review.

Posted 1 year ago

“Very professional service to get a Home Report. Throughout thorough and received within a few days.”

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(Greenock) - Posted 1 year ago

Thank you for taking the time to review Shepherd Chartered Surveyors and for rating us 5 stars. We are truly grateful for your review. We are glad to hear that you were satisfied with our professional service in getting you a Home Report and that it was thorough and that you received it within a few days. Thank you again for your kind words and support.

Posted 1 year ago

“Very speedy service and very impressed with all the online instruction. I would thoroughly recommend them.”

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(Glasgow South) - Posted 1 year ago

Thank you for leaving us a 5 star rating! We are delighted to hear that you found our online instructions useful and that the service was speedy.

Posted 1 year ago

“Great service, Very professional.”

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(Paisley) - Posted 1 year ago

Thank you very much for your kind 5 star rating of Shepherd Chartered Surveyors! We're overjoyed to hear that you had a great service experience and found our team to be very professional. We appreciate your review and your support.

Posted 1 year ago

“Very prompt service and helpful kept me informed throughout the process”

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(Cumbernauld) - Posted 1 year ago

Thank you Martin for the 5 star rating of Shepherd Chartered Surveyors! We appreciate your kind words about our very prompt service and that we kept you well informed throughout the process. Thank you for being a valued customer!

Posted 1 year ago

“Prompt service, detailed survey and correct valuation that was subsequently verified by buyers independant survey. You cannot get better than that.”

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(Saltcoats) - Posted 1 year ago

Thank you so much for your 5 star rating of Shepherd Chartered Surveyors! We are so pleased to hear you were impressed with our prompt service, detailed survey and correct valuation, which was subsequently verified by the buyer's independent survey. We strive to provide the best customer service possible, and your feedback means a lot to us. Thank you again!

Posted 1 year ago

“Very efficient service. Good communications regarding the appointment and arrived on time. Respectful of property and very professional. Report emailed the following day. Highly recommend.”

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(Greenock) - Posted 1 year ago

Thank you so much for your kind words and your 5 star rating of Shepherd Chartered Surveyors. We are so glad that you experienced such great efficiency and professional service, and that our communications regarding the appointment was satisfactory.

Posted 1 year ago

“The surveyor who attended was prompt, polite, engaging and professional. The e-platform is easy to use and appropriate. The practice of having to make full payment prior to being able to read a draft home report is not right. In my humble opinion, a client should only pay when they are satisfied with the home report. I was not happy with the value given to the property and my solicitor communicated this to Shepherds Dumfries. They did not change their valuation but remitted a request to me to provide further information to provide info on why the value should be changed! I feel the fee charged is over the top for 'work' done on a property valued at 80k! It's relatively expensive.”

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(Dumfries Residential) - Posted 1 year ago

Thank you so much for your feedback about Shepherd Chartered Surveyors! Our goal is to provide each of our customers with the highest level of service and satisfaction. We strive to make sure that all of our customers leave with a positive experience.

Posted 1 year ago

“Arrived on time , pleasant and approachable carried out work independently. Left things as they were . Quickly returned the home report”

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(Musselburgh) - Posted 1 year ago

Thank you so much for your 5-star rating of Shepherd Chartered Surveyors! We are delighted to hear that we arrived on time, were pleasant and approachable and carried out our work independently, leaving the premises just as we found them.

Posted 1 year ago

“Prompt and professional service.”

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(Aberdeen Residential) - Posted 1 year ago

Thank you, Allan & Kay Diack, so much for your 5 star rating of Shepherd Chartered Surveyors! We are so happy to hear about our prompt and professional service you received.

Posted 1 year ago

“Brilliant and efficient service very professional and would highly recommend.”

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(Perth Residential) - Posted 1 year ago

Thank you for your 5 star rating, Douglas! We appreciate your kind words. We are so happy that you had a pleasant experience with us and were satisfied with the service we provided.

Posted 1 year ago

Shepherd Chartered Surveyors is rated 4.7 based on 1,328 reviews