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Shepherd Chartered Surveyors Reviews

4.7 Rating 1,322 Reviews
94 %
of reviewers recommend Shepherd Chartered Surveyors
4.7
Based on 1,322 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
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About Shepherd Chartered Surveyors:

We are Scotland’s leading Chartered Surveyors, valuers, property agents and managers. With decades of experience and expertise combined with in-depth local market knowledge, we offer our clients a comprehensive range of Residential and Commercial Property Services.

Shepherd Chartered Surveyors is located strategically throughout Scotland, our clients benefit from our local market knowledge and the large network of dedicated professionals with a wide range of experience, expertise and resources.

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Received an appointment very promptly in order for the surveyor to carry out a home report. The draft was returned in a couple of days for me to review. I found that they offered a professional service and were recommended to me by my estate agents.
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Posted 3 years ago
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Posted 3 years ago
Worst service ever. They never answer the phone and expose the client to losses.
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Posted 3 years ago
We acknowledge your comments raised in your review. If you would like to send me additional details regarding this i'll bring it to the attention of the Managing Partner for that area, who will investigate it further. Please send the details to david@shepherd.co.uk Thank you.
Posted 3 years ago
Surveyor filed report 2 days after home visit, a very efficient, professional service which made the selling process relatively stress-free. Thank you very much J & E Shepherd!
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Posted 3 years ago
Shepherds produced a home report for a house we purchased recently. The report looked good with all areas of the survey given category 1, and just one category2. However, once the purchase was complete and we moved in we found a number of errors, some minor which were missed, a leaky cylinder, twisted widows, etc., but one major which could have had a life threatening consequence. We have complained to Shepherds but they refuse to answer simple questions, pay for the repairs or compensate us for their errors. I would not trust their report ever again.
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Posted 3 years ago
We acknowledge your comments raised in your review. If you would like to send me additional details regarding this i'll bring it to the attention of the Managing Partner for that area, who will investigate it further. Please send the details to david@shepherd.co.uk Thank you.
Posted 3 years ago
Quick turnaround. Would have been a 5/5 but they didn't adapt the wording re the bathroom being located on a mid landing position as requested despite being asked twice to incorporate this more accurate description of the property.
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Posted 3 years ago
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Posted 3 years ago
Helpful friendly and professional
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Posted 3 years ago
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Posted 3 years ago
Quick to arrange appointment and to visit. Surveyor was excellent, friendly and efficient.
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Posted 3 years ago
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Posted 3 years ago
Efficient, helpful excellent service. Would highly recommend shepherds Ayr without hesitation.
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Posted 3 years ago
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Posted 3 years ago
Very prompt and efficient. A very fair report on my house.
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Posted 3 years ago
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Posted 3 years ago
the surveyor was polite and did his work, he asked us to vacate the house and did not waste any time getting on with what he had to do.
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(Dumfries) - Posted 3 years ago
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Posted 3 years ago
Very pleasant surveyor. Helpful and efficient. Very fair survey.
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(Saltcoats) - Posted 3 years ago
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Posted 3 years ago
Very efficient, very polite.
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(Saltcoats) - Posted 3 years ago
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Posted 3 years ago
The service from Shepherd Surveyors was brilliant from start to finish. Office personnel and Surveyor were great. Very satisfied with their efficiency.
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Posted 3 years ago
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Posted 3 years ago
Excellent, friendly professional service. Highly recommend
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(Ayr) - Posted 3 years ago
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Posted 3 years ago
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Posted 3 years ago
Very friendly and informative surveyor who took time to explain everything to us and walked us through the home report. Very professional service
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(Perth) - Posted 3 years ago
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Posted 3 years ago
Excellent service. Surveyor was prompt and highly professional. Reassuring manner. Report produced within 24 hours. Happy to recommend .
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(Ayr) - Posted 3 years ago
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Posted 3 years ago
Very convenient, professional and just an overall great friendly manner
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(Greenock) - Posted 3 years ago
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Posted 3 years ago
Friendly and efficient service.
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(Dumfries) - Posted 3 years ago
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Posted 3 years ago
Fantastic service would highly recommend. Home report carried out and paperwork sent over very quickly
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(Saltcoats) - Posted 3 years ago
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Posted 3 years ago
Informative staff and surveyor was very good and had full PPE on for the survey.
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(Saltcoats) - Posted 3 years ago
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Posted 3 years ago
Shepherd Chartered Surveyors is rated 4.7 based on 1,322 reviews