Shepherd Chartered Surveyors Reviews

Name: Shepherd Chartered Surveyors
Rating: 4.73

4.7 Rating 1,330 Reviews

94 %

of reviewers recommend Shepherd Chartered Surveyors

Company Reviews

Metrics

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4.7

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Shepherd Chartered Surveyors:

We are Scotland’s leading Chartered Surveyors, valuers, property agents and managers. With decades of experience and expertise combined with in-depth local market knowledge, we offer our clients a comprehensive range of Residential and Commercial Property Services.

Shepherd Chartered Surveyors is located strategically throughout Scotland, our clients benefit from our local market knowledge and the large network of dedicated professionals with a wide range of experience, expertise and resources.

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Shepherd Chartered Surveyors 5 star review on 15th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Home Report for the property we purchased only 2 months ago was carried out by J&E Shepherd, Dundee. It has proven to be very lacking. We have now discovered a number of serious issues requiring urgent attention. There are rotten timber windows that you can stick a finger into. There are rotten timbers around all the patio doors in the extension, plus leaks in most of the extension windows where sealant has failed, some of the gaps show daylight. These faults can all be seen without the need for ladders or any special access. The Home Report cited the need for future ongoing care, a '2', for the windows. Not literally falling apart and needing urgent attention. There were no concerns noted in the extension for timber care or window leaks. We took the Home Report at face value, since it was carried out by supposed professionals. How foolish were we? I would not trust any future HR from here.”

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Posted 1 month ago

Thank you for taking the time to provide feedback on your recent experience with Shepherd Chartered Surveyors. We appreciate your points noted.

Posted 1 month ago

“Excellent service from start to finish from Linda & Neil , very proffessional and diligent approach to the job in hand , maximum return recieved , continual communications/up-dates re developements etc , highly recommended”

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Posted 2 months ago

“The surveyor attended promptly after being instructed and the report was available within a couple of days which was great.”

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Posted 4 months ago

“Very professional kept well informed and up to date. Very helpful filling in forms over the phone”

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Posted 4 months ago

“We have had Shepherds carry out surveys on two of our homes now and very impressed with service.”

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(Dunfermline) - Posted 4 months ago

“Did not have to be present and the the written report was easy to understand”

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Posted 4 months ago

“Annoying to have to set up a profile with another password I will forget for one report from a company I may never use again. Even so the site would not take card payment and I had to phone anyway. Never again.”

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Posted 4 months ago

“Home report approved and delighted that everything went to exact times, thanks for that.”

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Posted 4 months ago

“Everyone I had dealings with at Shepherds were kind, helpful and friendly”

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Posted 4 months ago

“I recently engaged Shepherds Surveyors to prepare the Home Report for my property, and I’m very pleased with the service provided. The surveyor was professional, thorough, and clearly experienced, which gave me confidence in the process. The content of the survey was fair, providing an accurate and balanced reflection of my property’s condition. I also appreciated that the valuation aligned well with the views of multiple estate agents, which reinforced my trust in the report’s accuracy. Overall, the experience was smooth and efficient, and I would not hesitate to recommend Shepherds Surveyors to anyone needing a reliable and professional survey service.”

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Posted 4 months ago

“Very efficient and they made the whole process very easy.”

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Posted 4 months ago

“Quick and efficient”

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Posted 4 months ago

“Paul at Shepheds did an amazing job of our home report. Service and costs were first class. Would be happy t use again, thank you.”

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Posted 4 months ago

“I recently had a Home report produced by Shepherd's and all was undertaken very promptly. I did have one question regarding the requirement for an EWS1 form which was also addressed at the right level of detail very promptly.”

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Posted 4 months ago

“Very helpful and easy to deal with.”

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Posted 4 months ago

“Knowledgable of the local market, Shepher Chartered Surveyors provide a fair observation and value of your property prior to putting it on the market”

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Posted 4 months ago

“No hassle, would use again.”

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Posted 4 months ago

“Very efficient company. They have always arrived on time and completed our reports quickly. I have used this company more than 20 times and look forward to working with them in the future”

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Posted 4 months ago

“Shepherd Chartered Surveyors completed a homebuyer report on my Edinburgh home. They were polite and professional throughout the process and I was happy with their efficient service. I would definitely recommend their services to anyone looking for a homebuyer report.”

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Posted 4 months ago

“Shepherd carried out a Scottish House condition survey for use and did so fairly and efficiently.”

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Posted 4 months ago

Shepherd Chartered Surveyors is rated 4.7 based on 1,330 reviews