Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.95

5.0 Rating 795 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 795 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The advisor on the phone was brilliant! Clear, friendly, patient and efficient. The products offered are competitive and the process of moving there from elsewhere has been made very easy.”

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Posted 33 minutes ago

“Excellent service. No automated phone or long waits and always friendly, clear and helpful in communication about what investment options they offer.”

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Posted 3 hours ago

“Excellent service and await my voucher please! Staff always charming and helpful”

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Posted 1 day ago

“Emily was clear and succinct - Excellent”

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Posted 5 days ago

“Emily was very patient, polite and helpful. A very easy experience.”

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Posted 5 days ago

“Megan was very helpful and the process was very easy and stress free”

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Posted 6 days ago

“Great to be able to talk to someone on the phone immediately. I was also able to talk to the same person each time. Emily provided clear and precise information and it was all sorted in minutes. Thank you”

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Posted 1 week ago

“Very helpful, explained everything thoroughly and answered all my questions in a friendly manner.”

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Posted 1 week ago

“Extremely helpful was able to provide me with guidance and answer my questions.”

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Posted 1 week ago

“Extremely good service, explanation re products benefits etc clearly explained in understandable terms.”

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Posted 1 week ago

“Excellent service from Emily, explained everything clear and concisely.”

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Posted 1 week ago

“Excellent service. Clear explanation of the options with no pressure. Very professional and in terms of client service deserve commendation.”

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Posted 1 week ago

“Friendly and professional service from the Business Development team. I got the savings plan I wanted with no unwelcome attempt made to upsell - greatly appreciated.”

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Posted 2 weeks ago

Hi Alan, Thank you for your review, we really appreciate your comments, and thank you for choosing Sheffield Mutual. If we can help with anything else, please do not hesitate to get in touch. Best wishes, Sheffield Mutual

Posted 5 days ago

“Dealing with Sheffield Mutual is a breeze, they are very helpful and explain everything in great detail. The young man I spoke with (Sam) was very polite and informative. I now have 5 policies with them for all my grandchildren. I would recommend them without hesitation. Keep up the good work”

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Posted 2 weeks ago

Hi John, Thank you for sharing a review of your recent experience. Our team here at Sheffield Mutual is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you. If we can help with anything else, please do not hesitate to get in touch. Kind regards Sheffield Mutual

Posted 5 days ago

“We were very pleased with the service. We knew what we wanted and were able to ask any questions. Sam was pleasant, efficient and knowledgeable. We would certainly consider Sheffield Mutual in the future.”

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Posted 2 weeks ago

Hi Brian, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. We'll be sure to pass this on to Sam and the rest of the team. Best wishes, Sheffield Mutual

Posted 5 days ago

“Spoke to Emily today in your business dept, she was friendly, knowledgeable, professional throughout. Talked me through the process over the phone, quickly answered my questions. Have used Sheffield Mutual for myself, children and now grandchild. Always recommend to family and friends.”

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Posted 2 weeks ago

Hi Phil, Thank you for your great review. At Sheffield Mutual we work hard to offer high-quality service to everyone. We made sure to share this feedback with Emily to give her the recognition that she deserves. Please let us know if we can be of any further help! Best wishes, Sheffield Mutual

Posted 5 days ago

“Emily Barlow was really wonderful in helping me throughout the phone conversation today.”

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Posted 2 weeks ago

Hi Dennis, Thank you for your great review. At Sheffield Mutual we work hard to offer high-quality service to everyone. We made sure to share this feedback with Emily to give her the recognition that she deserves. Best wishes, Sheffield Mutual

Posted 5 days ago

“Sam and Dawn both gave me great customer service and delt with my requirements and delivered them quickly. This gave you repeat business.”

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Posted 2 weeks ago

Hi Alistair, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Sheffield Mutual. I’ll be sure to pass on your positive review to the team! Kindest regards Sheffield Mutual

Posted 5 days ago

“They were really professional and took time to go through everything and answering any questions I had”

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Posted 2 weeks ago

Hi Tahmina, We’re so glad to hear about your good experience with us, thank you for sharing this in your review. Please let us know if we can be of any further help! Kind regards Sheffield Mutual

Posted 5 days ago

“So nice to be able to call a society and speak to an actual human being who was helpful and allowed me to open a new plan over the phone without going online. Megan was amazing and so helpful throughout the whole process. Thank you”

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Posted 3 weeks ago

Hi, Thank you for sharing a review of your recent experience. Our team here at Sheffield Mutual is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you. Please let us know if we can be of any further help! Kind regards, Sheffield Mutual

Posted 5 days ago

Sheffield Mutual Friendly Society is rated 5.0 based on 795 reviews