Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.95

5.0 Rating 792 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 792 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sam Lee, was very professional, explained everything to me was very patient, would highly recommend this company.”

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Posted 4 months ago

Hi Elizabeth, Thank you for your review, we really appreciate the feedback and your comments. We’re delighted that you would recommend us! If we can help with anything else, please do not hesitate to get in touch. Best wishes, Emily

Posted 4 months ago

“Sam is a well spoken, well mannered gentleman. He was very helpful in opening an account for me. No pressure, just polite, friendly chat which made my application a pleasant experience. Thank you Sam (typical of Sheffield Mutual staff attitude to customers)”

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Posted 5 months ago

Hi Pete, Thank you for sharing a review of your recent experience. Our team here at Sheffield Mutual is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you. I’ll be sure to pass on your positive review to Sam and the rest of the team. Kind regards Emily

Posted 4 months ago

“Sam was a great person to deal with - very professional”

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Posted 5 months ago

Hi, Thank you for your great review. At Sheffield Mutual we work hard to offer high-quality service to everyone. We made sure to share this feedback with Sam to give him the recognition that he deserves. We are grateful for your feedback. Best wishes, Emily

Posted 4 months ago

“Emily was very good and understood my needs and helped me to reach these without any unnecessary chat. Agreed to send only necessary letters in post to save the planet. Very efficient and polite.”

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Posted 5 months ago

Hi Stuart, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Sheffield Mutual. I’ll be sure to pass on your positive review to the team! Best wishes, Emily

Posted 4 months ago

“Very good”

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Posted 5 months ago

Hi, Thank you for taking the time to leave a fantastic review. Please let us know if we can be of any further help! Best wishes, Emily

Posted 4 months ago

“Meghan, staff member, who dealt with me was professional, clear communication about financial services given by Sheffield Mutual Friendly Society. She explained the product I had chosen, pros and cons. Information was crystal clear.”

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Posted 5 months ago

Hi, Thank you for sharing a review of your recent experience. Our team here at Sheffield Mutual is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you! If we can help with anything else, please do not hesitate to get in touch. Best wishes, Emily

Posted 4 months ago

“Very happy”

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Posted 5 months ago

Hi, Thank you for sharing your experience and feedback with us! Kindest regards, Emily

Posted 4 months ago

“Great personal service.”

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Posted 5 months ago

Hi Rosa, Thank you for your great review. At Sheffield Mutual we work hard to offer high-quality service to everyone, and we’re thrilled to hear that we made a good impression on you! If we can help with anything else, please do not hesitate to get in touch. Best wishes, Emily

Posted 5 months ago

“Excellent as always. A really good business to work with. Thanks again!”

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Posted 5 months ago

Hi Thank you for sharing a review of your recent experience. Our team here at Sheffield Mutual is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you. If we can help with anything else, please do not hesitate to get in touch. Best wishes, Emily

Posted 5 months ago

“Debra’s a star she gave me a handful of help with my CTF form”

Helpful Report

Posted 5 months ago

Hi, Thank you for your review! We're so glad to hear you've had a positive experience. Kind regards Emily

Posted 5 months ago

“Spoke to Lauren today, she was able to solve the issue that had arisen, very professional.”

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Posted 5 months ago

Hi Phil, Thank you for your great review. At Sheffield Mutual we work hard to offer high-quality service to everyone. We made sure to share this feedback with Lauren to give her the recognition that she deserves. Kind regards, Emily

Posted 5 months ago

“Spoke with Emily today to open a savings plan. Emily was very efficient and polite and guided me through the process with ease.”

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Posted 5 months ago

Hi N Davies, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. If we can help with anything else, please do not hesitate to get in touch. Kind regards, Emily

Posted 5 months ago

“Application efficiently dealt with by Emily. Already hold one policy so talked through steps for taking out further one with ease.”

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Posted 5 months ago

Hi, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Sheffield Mutual! I’ll be sure to pass on your positive review to the team. Best wishes, Emily

Posted 5 months ago

“Friendly and efficient. Secure.”

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Posted 6 months ago

Hello, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. Best wishes, Becca

Posted 6 months ago

“Spoke with Emily today to reinvest my daughter's maturity pay-out into an Investment Bond. She was very polite and very clear on the process and next steps. I was connected through starlight away with no waiting which is always nice to have. It was very straight forward and painless.”

Helpful Report

Posted 6 months ago

Hi Luke, Thank you for sharing a review of your recent experience. Our team here at Sheffield Mutual is committed to providing high-quality service, and we’re thrilled to hear that Emily and the team provided that. Kind regards, Becca

Posted 6 months ago

“I spoke to Emily at Sheffield Mutual, she was very polite, very professional and extremely helpful!!”

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Posted 6 months ago

Hi Deborah, Thank you for taking the time to leave a fantastic 5* review. Please let us know if we can be of any further help! Best wishes, Becca

Posted 6 months ago

“Staff very polite and options/choices where to save money explained well,and in a local language we understand.Would recommend to friends and family.”

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Posted 6 months ago

Hi, We’re glad to hear about your good experience with us, and we’re delighted that you would recommend us! Thank you so much for sharing your review. Kind regards, Emily

Posted 6 months ago

“Very helpful and great customer service so far, I'm hoping for a great future with Sheffield Mutual Friendly Society.”

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Posted 6 months ago

Hi Danny, Thank you for sharing a review of your recent experience. Our team here at Sheffield Mutual is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you. If we can help with anything else, please do not hesitate to get in touch. Best wishes, Emily

Posted 6 months ago

“Very helpful”

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Posted 6 months ago

Hello, Thank you for your brilliant review. We're happy to hear that you found our team helpful! Kind regards, Becca

Posted 6 months ago

“Fantastic customer service from Jenna, answered queries promptly and in full.”

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Posted 7 months ago

Hi, Thank you for leaving us a 5* review - we are happy to hear you had a good experience. If you have any further questions, please don't hesitate to get back in touch. Best wishes, Becca

Posted 6 months ago

Sheffield Mutual Friendly Society is rated 5.0 based on 792 reviews