Sheepskin World Reviews

Name: Sheepskin World
Address: Day House Hive, Wickwar Road, Kingswood, Gloucestershire
Rating: 4.79

4.8 Rating 4,381 Reviews

96 %

of reviewers recommend Sheepskin World

4.8

Based on 4,381 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01453 842493

Email:

james@jchousehold.com

Location:

Day House Hive,
Wickwar Road,
Kingswood
Gloucestershire
GL12 8JU

Sheepskin World 5 star review on 8th January 2025

Karin Rowell

Sheepskin World 5 star review on 12th October 2024

Helen Saul

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am still waiting for my gents sheepskin slippers which were ordered on 15th November. I was then informed on 1st December that another pair would be sent but nothing yet. Very disappointed”

Helpful Report

Posted 3 years ago

these were resent on the 1st, however looks like they weren't delivered until 10th December. I am sorry it took so long

Posted 3 years ago

“goods quality not as described on online catalogue. it stated rubber soles but they’re plastic. returns procedure is proving distressing - too complex and as i have no printer or cellphone as at today not yet able to return. had to phone and ask for a label a week ago, still waiting for it.”

Helpful Report

Posted 3 years ago

I'm sorry you were not happy. All our sheepskin slippers have rubber soles on them. We do offer free returns which can be booked in online via Royal Mail. We also offer to post returns labels to anyone struggling with this process.

Posted 3 years ago

“I am sorry to say that I am very disappointed. After less than two weeks use there is a hole in the front of the right shoe. I hope that you have got the photo! As you know there is often a slight difference in size of your feet. The left shoe felt a bit small the first days but then OK. But there was no problem at all with the right one before i recognized the hole yesterday. It must be a manufacturing defect. I can’t of course accept this. You must send me a new right shoe or the money I have payed! I have had similar shoes made in Sweden which lasted for more than 15 years but eventually the sole was worn out.”

Helpful Report

Posted 3 years ago

thank you for your feedback. It looks like they were defective and you have been refunded in full.

Posted 3 years ago

“The actual quality of the slippers were very good however I can not say the same about the box they arrived in. As these were ordered as a gift I had to return them unfortunately.”

Helpful Report

Posted 3 years ago

“The slippers were not a proper size ten. They did not fit my partner. Disappointed”

Helpful Report

Posted 4 years ago

“Poor quality. Redeemed slightly by swift refund.”

Helpful Report

Posted 4 years ago

“Ordered a pair of sheepskin slippers on the +16th of dec have still not received them yet,rang them up and they said they would send another pair so far no show.”

Helpful Report

Posted 4 years ago

im sorry the first pair went missing. Looking at the tracking for the second pair, they were delivered the day after this review. If this isnt the case please let us know

Posted 4 years ago

“Unable to give a proper review as the parcel has gone missing!”

Helpful Report

Posted 4 years ago

We are really sorry about this. We are trying to sort this with GLS France, locate the parcel and get it delivered

Posted 4 years ago

“I disputed the delivery charge which did not accord with the website offer, ie I was overcharged. The salesman refused to agree. The delivery was then overdue. Small amounts but large principal. Dd”

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Posted 4 years ago

Thank you for your feedback. When we spoke you thought we offered free next day delivery. We do offer free delivery and we offer next day delivery for an extra fee. After confirming this you purchased them and paid for the next day delivery.

Posted 4 years ago

“A month later and I still have not received my order, nor have I had a response to my email asking for an update!”

Helpful Report

Posted 4 years ago

We’re very sorry these never arrived. We have refunded you in full now. If they ever arrive please let us know

Posted 4 years ago

“Struggling to sort out a return for a pair of slippers that are too small.”

Helpful Report

Posted 4 years ago

We’ve reached out to help with your return, but haven’t heard back yet

Posted 4 years ago

“I ordered a pair of slippers on the 5th of december. Untill this day still have not received the slippers. Have been in contact with customer service but still no slippers. Worst experience and do not recommend.”

Helpful Report

Posted 4 years ago

“I ordered a size 7 of one pair and they were GIANT, returned those and ordered a six and they were TINY......now they have no size sevens of anything left.....no impressed...”

Helpful Report

Posted 4 years ago

“My opinion might matter but the goods have not arrived and I,ve paid for them!!!!! Appalling!!!!!”

Helpful Report

Posted 4 years ago

We are sorry these never showed up. We’ve now sent replacements slippers after our communication

Posted 4 years ago

“Purchased some slippers off you and only after a few days the stitching started to fray so had to send them back bit dissatisfied as these cost me £41.”

Helpful Report

Posted 4 years ago

I’m sorry this has happened. It sounds like the stitching wasn’t finished off correctly causing the seam to come apart. Please do return them via our free returns and we’ll replace like for like

Posted 4 years ago

“i was very disappointed with my sheeepskin rug it had dirty marks on back it was not normal marks sheepskin has ,i am sure it has been used so there for as far as i am concerned secondhand i will certainly not be using this item and will not be buying from sheepskin world again as i found you very unhelpful when you were contacted your attitude was it was natural markinga on skin ican assure you it is not it is dirt”

Helpful Report

Posted 4 years ago

“Awful! Service was horrendous. Slippers came faulty. Was told it wasn't their problem it was down to the manufacturer (not my problem!?!?!) They responded to first email then I was ignored! Slippers were overpriced at nearly 16 pounds (for a small childs) including delivery. But I wanted to pay more as I thought I'd get good quality. Shame, cause I would have bought so much more from the website if their customer service was better.”

Helpful Report

Posted 4 years ago

I’m sorry, but this isn’t true. We responded to your email saying we’re sorry for the fault and that we would investigate the fault and feed this back to the manufacturer. We also sent a link to our free returns label so we could refund you.

Posted 4 years ago

“very poor service. sent wrong size and although i sent back as a return using prepaid return label I still not have received my ordered item or heard from them in two weeks. very disappointed - seems a very poor service and a scam. no quality control or customer service- would not recommend on any account. DO NOT SHOP WITH THEM. I’ve lost over £42!!!”

Helpful Report

Posted 4 years ago

“On My first experience ordering from sheepskin world I received the wrong colour & the wrong size of the pair is slippers I ordered, it is quite annoying that I now have to fine the time to return them, with the whole point of ordering on line it for the convenience.”

Helpful Report

Posted 5 years ago

I am very sorry this mistake happened. we will look into how this happened, to minimise this happening again

Posted 5 years ago

“I am not happy, unable to contact you, I have not received my iteam! Ordered and paid for on the 12 of August! Hope you read these messages! I would like someone too contact me Please!”

Helpful Report

Posted 5 years ago

Im really sorry no-one has got back to you. I can see you sent a couple of emails over the bank holiday weekend. I will make sure this is replied to tomorrow morning, and your order is tracked down

Posted 5 years ago

Sheepskin World is rated 4.8 based on 4,381 reviews