Name: Sharps Bedrooms
Rating: 3.97

“Horrendous. Would not buy from here. I had a design consultant come out to quote me for some cupboards. The sales person didn’t show me any of the samples and immediately started going on about taking a 25% deposit. She had a bullying manner and asked that I do not tell sharps I had said I dint want to proceed today and lie and say I didn’t answer the door?! She said I was lucky to have her as some of her colleagues would have been a ‘Rottweiler’ with me. She said why have I come I could have been at home with my family? She drew up some scribbles and came up with a nonsense quote which she said she’d do as a favour? Eh? Completely awful couldn’t wait for her to leave. Actually felt pretty shocked for the rest of the day. Not the ethics in a company I look for when making a purchase.”

Helpful Report

Posted 4 years ago

“Had an extremely bad experience with sharps! The sales person that came out to see us named Jonny was so rude and arrogant and made us feel like the wardrobes are too expensive for us to buy! He did not even measure one of the two bedrooms and gave us a quote by mere estimation without showing us any drawings or designs! We were told everything is available online if we wanted to have a look! My husband and I are completely put off and will not be using them!”

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Posted 4 years ago

“Very professional on all levels, looking forward to having our units fitted in July.”

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Posted 4 years ago

“Design visit - Simple / fast / very helpful Survey - Simple / fast - confirmed installation date and explained process - looking forward to the installation in 4 weeks time”

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Posted 4 years ago

“The surveyor was efficient, polite and explained everything. Could not have done better.”

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Posted 4 years ago

“Very efficient, helpful and good advice. Marcus was excellent at recommending the design and adding features. The surveyor was first class.”

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Posted 4 years ago

“Designer was prompt, courteous and respectful as visit took place during COVID 19. He was very attentive which meant we got the design we wanted. The young surveyor was clearly passionate about his work and provided us with a 3D CAD plan which was amazing. We have used Sharps on three occasions and would not hesitate to use again if required.”

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Posted 4 years ago

“My visit was very professional....Steve I think it was was incredibly polite and left me feeling very happy that I had chosen Sharps.”

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Posted 4 years ago

“Very poor value for money, fitted lights are on a movement detector and only come on if you wave your arms around and they don’t automatically go off when you close the doors either. when I complained I was told that’s just how they are (Put up with it) and for the amount that I paid I expected better. Be warned that the wardrobes don’t come with backs so if you don’t paint before ( which they recommend you don’t ) then you have to paint afterwards. Again for the amount paid you would expect to have the backs supplied. Altogether a total rip off and I wish I’d gone elsewhere.”

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Posted 4 years ago

“A very bad experience. From our experience the salesman was very quick to chase for money but failed to do their job. We were mid-sold product by the salesman so he could close the sale and when we raised this with the company they refused to accept responsibility. We have paperwork showing what we had requested (signed by both parties) and this wasn’t what was delivered. This is a company that doesn’t own it’s mistakes. If you’re looking for great customer care then I wouldn’t recommended them at all”

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Posted 4 years ago

“Do not believe their guarentee. I had bedroom units installed in 2016. Three of the PIR activated LED lights fitted have failed, they remain permantle on. I have phone once and emailed three times and not received any follow up or support. So remember their guarentee come to nothing.”

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Posted 4 years ago

“My mother in law wanted new bedroom fittings. I told her not to invite Sharps as I had read previous negative reviews. However she insisted. The designer/sales/ marketing guy turned up 2 days late. He was none of the above. Shabby and smelt of alcohol. He told my mother in law what she needed. Did not listen to one word she said The price for a triple wardrobe 19,100 and that was including a “big discount”. He wasn’t prepared to offer any other discount. Now my mother in law isn’t to be messed with. She told him plainly to never darken her doorstep again. Their practices are disgraceful. It appears the products are substandard as is their service. How on earth are they allowed to continue trading?”

Helpful Report

Posted 4 years ago

“AVOID! Awful service, designer came in with limited resources to show the design and style of wardrobes. The person was not helpful at all when it came to design, stood waiting for us to talk and not give a run down of there designs or service. Further to this, he would only show previous customer paper drawings and not proper designs online. I'm shocked there is no bespoke software they have so you can visualise your design, even the most basic companies have this. Further to this, I was quoted £10k for 5 door wardrobe, apparently they gave 50% off from this and I wasn't allowed to negotiate price until I confirmed I would go ahead. Even more ridiculous and ill mannered, I was in full flow conversation speaking to the designer and he ignores me and picked up his ringing phone. He also made comments like "why should we negotiate the price you're not going to order" and had bad attitude. Wanting us to spend £5000 over a 15 minute conversation and was almost offended we asked about the price. To conclude, thoroughly disappointed in this company, my expectations were so high, a bespoke service I was excited but you're better off going to Ikea. Level of service is poor, the wardrobes may have been a good finish but its all about the service and from todays experience this company has none of it.”

Helpful Report

Posted 4 years ago

“Awful service, designer came in with limited resources to show the design and style of wardrobes. The person was not helpful at all when it came to design, stood waiting for us to talk and not give a run down of there designs or service. Further to this, he would only show previous customer paper drawings and not proper designs online. I'm shocked there is no bespoke software they have so you can visualise your design, even the most basic companies have this. Further to this, I was quoted £10k for 5 door wardrobe, apparently they gave 50% off from this and I wasn't allowed to negotiate price until I confirmed I would go ahead. Even more ridiculous and ill mannered, I was in full flow conversation speaking to the designer and he ignores me and picked up his ringing phone. He also made comments like "why should we negotiate the price you're not going to order" and had bad attitude. Wanting us to spend £5000 over a 15 minute conversation and was almost offended we asked about the price. To conclude, thoroughly disappointed in this company, my expectations were so high, a bespoke service I was excited but you're better off going to Ikea. Level of service is poor, the wardrobes may have been a good finish but its all about the service and from todays experience this company has none of it.”

Helpful Report

Posted 4 years ago

“Awful service, designer came in with limited resources to show the design and style of wardrobes. The person was not helpful at all when it came to design, stood waiting for us to talk and not give a run down of there designs or service. Further to this, he would only show previous customer paper drawings and not proper designs online. I'm shocked there is no bespoke software they have so you can visualise your design, even the most basic companies have this. Further to this, I was quoted £10k for 5 door wardrobe, apparently they gave 50% off from this and I wasn't allowed to negotiate price until I confirmed I would go ahead. Even more ridiculous and ill mannered, I was in full flow conversation speaking to the designer and he ignores me and picked up his ringing phone. He also made comments like "why should we negotiate the price you're not going to order" and had bad attitude. Wanting us to spend £5000 over a 15 minute conversation and was almost offended we asked about the price. To conclude, thoroughly disappointed in this company, my expectations were so high, a bespoke service I was excited but you're better off going to Ikea. Level of service is poor, the wardrobes may have been a good finish but its all about the service and from todays experience this company has none of it.”

Helpful Report

Posted 4 years ago

“DO NOT USE SHARPES Have had no end of problems with all our fitted wardrobes from door handles falling off and various other things breaking on them. Very badly made especially considering the price we paid for them.”

Helpful Report

Posted 4 years ago

“Very helpful. Glenda worked hard to help us. I kept changing things and she didn't get frustrated.”

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Posted 4 years ago

“Awufl dont go there”

Helpful Report

Posted 4 years ago

“The people who came to see us were very good at their job. They were very courteous and helpful.”

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5

Sharps Bedrooms Reviews