Sharps Bedrooms Reviews

Name: Sharps Bedrooms
Rating: 3.97

4.0 Rating 2,866 Reviews

75 %

of reviewers recommend Sharps Bedrooms

Company Reviews

Metrics

Info

4.0

Based on 2,866 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5

Visit Website

Phone:

0800 789 789

Email:

camberley.directsales@sharps.co.uk

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Sharps Bedrooms 5 star review on 11th July 2023

"Linda"

"Beccy Barker- Smith"

Sharps Bedrooms 5 star review on 18th December 2019

Margaret Marshall

Sharps Bedrooms 5 star review on 13th January 2019

Carey

Sharps Bedrooms 5 star review on 20th November 2018

C Johnston

Anonymous

Anonymous // 01/01/2019

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“Very informative and good designer. Professional and detailed survey.”

Helpful Report

Posted 6 years ago

“Professional, pleasant attitude.”

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Posted 6 years ago

“So much grief I’ll bullet point instead. •Designer friendly and professional. • My order consisted of 6 doors / 6 compartments • Including one set of drawers. Order placed then all went wrong including. • midway through build designer made a mistake and my drawers had to be built 2ft off the floor and looked ridiculous. All 6 doors had to be replaced a total of 6 times ?? That’s 36 doors in total as corners were chipped and finish around the edges was disgusting. • so if your a recent customer I urge you to double check your doors especially the corners for imperfections. • fitters cancelled or didn’t turn up on numerous occasions, and didn’t even contact me atall on the day I would take a day off to expect them. •They have a non existent customer care department who just pass you to the next person each time you phone up to complain. • I was offered £50 compensation after a numerous amount of complaints on my £3000 order which was disgusting. • After a very long battle of 3-4 months of this build being completed to a reasonable standard, and threatening them with legal action along with contacting the chief exec direct with pictures and a diary of events I was given £1500 compensation. I would never use or recommend sharps to anyone, I even contemplated standing outside every show room every day with a board “ stating please ask me about my experience with sharps” never again.”

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Posted 6 years ago

“Very professional service”

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Posted 6 years ago

“Mike was very helpful. He understood what I was looking for a made helpful suggestions”

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Posted 6 years ago

“Rep listened and didn’t try to up sell gave us what we wanted”

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Posted 6 years ago

“Very friendly and reliable and professional”

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Posted 6 years ago

“My designer (Julia) was friendly and knowledgeable. Really looking forward to my new wardrobes”

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Posted 6 years ago

“While the product was of good quality, it didn’t meet our needs, nor completed to the standard I expected. I complained to Sharps who pretty much ignored me entirely.”

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Posted 6 years ago

“The designer was knowledgeable, efficient and articulate. The oder wss a small one for a wardrobe and he came up with suggestions and we agreed a design. Timefrsme and price were also sorted. I had confidence because of his clear ability and skill.”

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Posted 6 years ago

“Your designer was both very helpful & knowledge throughout the design/buying process, Highly recommended 10/10”

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Posted 6 years ago

“Extremely”

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Posted 6 years ago

“We wanted a wardrobe for a space in our bedroom that really only would benefit from having one fitted to maximise space. When booking the visit we were not informed that there was a minimum spend of £1500! They had no problem mentioning the winter sale and various other reductions. Sharps designer arrived and was here about ten minutes. He said minimum would be £1500 despite it being a small space. As soon as we said that was out of our price range for just one small wardrobe he was not interested in making a sale. We were not told about any offers or what they could do to persuade us. There was no attempt at selling the product at all and we were left very unconvinced. Taking our money somewhere else. Very disappointed.”

Helpful Report

Posted 6 years ago

“Designer spending 3 hours drawing a plan for a 3 door sliding wardrobe to go across the entire wall no inserts! so as Sharps do not line the back and side walls it is just a sliding top and bottom frame with doors! costing £3,000 after 50% discount and a further £100 its not even a quality product and by the reviews quality of fitting depends on what type of tradesmen you get. The price is ridiculous but, clearly there are some people with more money than sense!!!”

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Posted 6 years ago

“Could give me the look & style I wanted”

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Posted 6 years ago

“Fantastic design and beautifully installed. Our sons bedroom now has all the storage space he need. Thank you to the nice lady who helped us so much in deciding on some great storage ideas. Would highly recommend. Thank you sharps!”

Helpful Report

Posted 6 years ago

“3 hours spent with the designer measuring and discussing a design, only for the surveyor to arrive and say that the design was not possible in the space available. quote from the surveyor “what a cock up”..”

Helpful Report

Posted 6 years ago

“If it could go wrong it did! Wrong design, and were sold a product they don't do - even though he spent 2 and half hours with us. The surveyor made up wrong plans as didn't add our curved bay window to the plan - he spent 3 hours with us and assured us the plan would be re-done and set out to us once he was back in the office (it wasn't). The technical team cut furniture to the sizes specified and didn't question that their 600 doors needed a support in the middle (be careful if are ordering these special size doors). Airing cupboard was designed as a closed in wardrobe with no air flow and no way to cut the shelves around the pipework or water tank - despite having taken photos of the area. First day the fitter did not show up (but give him due he did text to tell me). Second day a different fitter arrived and had to call out the area manager, who called off the job. Everything they delivered then had to be collected. Having taken finance I then got the letter to say the loan had completed and Sharps had been paid and my first re-payment was due in January 2018! Ultimately we have no wardrobes in our two bedrooms and are sleeping on the floor as I can't be bothered to put the beds back up - which we took down for the furniture to be fitted! If you decide to use Sharps be very careful, double check everything and question everything and get it in writing.”

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Posted 6 years ago

“Changing a bedroom into a special bedroom and giving room more space and looking not cluttered”

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Posted 6 years ago

“Beautiful fitted wardrobes that look perfect in my bedroom and make use of the space available.”

Helpful Report

Posted 6 years ago

Sharps Bedrooms is rated 4.0 based on 2,866 reviews