Sharps Bedrooms Reviews

Name: Sharps Bedrooms
Rating: 3.97

4.0 Rating 2,866 Reviews

75 %

of reviewers recommend Sharps Bedrooms

Company Reviews

Metrics

Info

4.0

Based on 2,866 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5

Visit Website

Phone:

0800 789 789

Email:

camberley.directsales@sharps.co.uk

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Sharps Bedrooms 5 star review on 11th July 2023

"Linda"

"Beccy Barker- Smith"

Sharps Bedrooms 5 star review on 18th December 2019

Margaret Marshall

Sharps Bedrooms 5 star review on 13th January 2019

Carey

Sharps Bedrooms 5 star review on 20th November 2018

C Johnston

Anonymous

Anonymous // 01/01/2019

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“I had a designer come out which messed our measurements up. Then a person came out to check everything through and pointed out all the problems. Then it went back to her to redesign then someone else came out to check again and was meant to be ok. Then we was pushed in to having it fitted when we where away on holiday which we where not happy about as we wanted to make sure after all the problems we had that it was what we wanted. When on holiday we had phone call after phone call with problems because they don’t no how to communicate with each other. When we got back the part we wanted to fit possiffic things in will not fit in. Now no one will sort out apart from a very rud manager screaming down the phone at me demanding money which I had all ready paid. This company should be ashamed as it’s been nothing apart from a problem. I would never buy from them again over priced for very poor quality.”

Helpful Report

Posted 6 years ago

“My designer was really good, showed her a present wardrobe and then she designed my new one. Extremely happy”

Helpful Report

Posted 6 years ago

“The designer and the surveyor and head office staff were great. My delivery didn't turn up when first booked, so that wasted half a day out of work. When it was rescheduled, the fitter turned up but the materials didn't, so they had to book in another day for fitting... more time off work, more expense in permits for the fitter and just all round shoddy. Eventually had an text from the fitter to say that he had finished, but the wardrobe rail would be arriving in the post on Saturday! I had to cancel my plans for the weekend, waste a train ticket and wait in until the rail arrived. Also overpriced in my opinion. I wont be using Sharps again.”

Helpful Report

Posted 6 years ago

“They were flexible in their approach and gave good advice.”

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Posted 6 years ago

“Both the designer and the surveyor were very helpful and worked with us to give us the bedroom that will work best for us”

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Posted 6 years ago

“Overall quality of doors is poor, rough edges and mistakes in the plans that were initially discussed and signed and still mistakes took place. Mistakes in delivery dates with no remedial action from customer services. Purchase was over £14,000 and I was left with a corridor pile of packaging and rubbish upon calling them before my last payment was needed I informed them that they need to pick the rubbish and was informed that they do not. Better quality out there in the industry, lack of consistency in processes and a desperate need for sales with limited follow up. Disappointing please do your research before hand.”

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Posted 6 years ago

“Explained everything clearly and were very professional. I would recommend them.”

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Posted 6 years ago

“Excellent design visit which met all our requirements.”

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Posted 6 years ago

“The initial visit and the surveyors visit were excellent and done quite quickly. They designed exactly what we needed from our home office. They are due to fit quite soon. We have used this company before and have no worries that the fitting will be first class quality.”

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Posted 6 years ago

“The gentleman that came out was very friendly and worked around my needs explaining everything very clearly”

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Posted 6 years ago

“good service”

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Posted 6 years ago

“Too soon to say yet! Our initial visit from your rep was very good and professional, also the follow-up from your surveyor. Staff at the end of the telephone are polite and helpful, and I have high hopes of having an efficient fitter to make us a beautiful bedroom. Having had two previous bedrooms fitted by a rival firm, one of which did not go well. So I am really hoping for your service to continue in the way it has started ie very well!”

Helpful Report

Posted 6 years ago

“excellent customer service very informative hassle free and good design”

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Posted 6 years ago

“Our surveyor was very professional and efficient. He ensured that all our needs were met explaining each part of the process.”

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Posted 6 years ago

“Got what we wanted , how we wanted it, at a time that was convenient and more importantly at a very competitive price”

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Posted 6 years ago

“Friendly, clear and was able to answer any questions I had”

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Posted 6 years ago

“Waiting for our fitting date. As they saw fit not to come in the week they specified. On tender hooks ...............”

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Posted 6 years ago

“Very good designer. Surveyor was terrible! Came in the back garden, went straight to loo, then wanted to charge phone, then wanted paper x12 for his printer. Paying£5500. Don’t expect surveyor to come with uncharged phone and want my paper”

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Posted 6 years ago

“Wardrobe quality is great and Sharps takes care of everything from initial design at consultation stage through to installation. Very good service.”

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Posted 6 years ago

“We’re very happy with our wardrobes. Also your customer service is excellent. Any appointments we had beforehand were all on time & we was kept updated. You fixed a minor issue for us quickly also, one of which was not your fault. I would highly recommend you to friends and family. Thank you.”

Helpful Report

Posted 6 years ago

Sharps Bedrooms is rated 4.0 based on 2,866 reviews