Sharps Bedrooms Reviews

Name: Sharps Bedrooms
Rating: 3.97

4.0 Rating 2,873 Reviews

75 %

of reviewers recommend Sharps Bedrooms

Company Reviews

Metrics

Info

4.0

Based on 2,873 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5

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Phone:

0800 789 789

Email:

camberley.directsales@sharps.co.uk

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Sharps Bedrooms 5 star review on 11th July 2023

"Linda"

"Beccy Barker- Smith"

Sharps Bedrooms 5 star review on 18th December 2019

Margaret Marshall

Sharps Bedrooms 5 star review on 13th January 2019

Carey

Sharps Bedrooms 5 star review on 20th November 2018

C Johnston

Anonymous

Anonymous // 01/01/2019

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“Professional and extremely useful”

Helpful Report

Posted 3 years ago

“Julian was very knowledgeable, helpful and courteous, explaining our options very professionally. We managed to fit everything we wanted into the design.”

Helpful Report

Posted 3 years ago

“The communication from the outset was clear and professional. The initial visit was conducted in a safe and professional manner and was very constructive.”

Helpful Report

Posted 3 years ago

“The communication from the outset was clear and professional. The initial visit was conducted in a safe and professional manner and was very constructive.”

Helpful Report

Posted 3 years ago

“So friendly 😊”

Helpful Report

Posted 3 years ago

“This person know is work great service”

Helpful Report

Posted 3 years ago

“First time users of Sharps services, very impressed, the consultant came up with ideas we hadn't considered and produced a drawing whilst on site! Our consultant was NOT pushy, which would of dissuaded us from proceeding. So all in all would highly recommend a visit if you are considering a new fitted wardrobe as you have nothing to loose.”

Helpful Report

Posted 3 years ago

“Representative knew about the products and was able to accommodate our wishes”

Helpful Report

Posted 3 years ago

“Agree with all previous reviews that they are overpriced, but hey you know the price before purchase and thought we were getting "bespoke" What was unexpected was the quality of the fitting. 3 day job took 5 days so no excuse for not enough time to get it right. We ended up with shelves that are half blocked and useless, panels that don't line up and joints stuffed with filler. Doors that don't close and damage to walls and ceilings. And the response from Sharps? yes it's bad, no we're not going to refund or compensate we'll rip it out and start again! Appalling quality and customer service, find a joiner and buy the materials. DON'T be fooled that it's designed and precision made in a factory, all that was delivered was sheets of laminated chipboard and standard size doors which the fitter had to use to build it from scratch. You've been warned!”

Helpful Report

Posted 3 years ago

“Ridiculous price. Apparently we got 50% off and we were still shocked by the price, there is no way in hell it costs £6k for a 3 door wardrobe!!! We stupidly agreed to do it after our extremely pushy sales rep made us feel very uneasy and extremely pressured in giving him a deposit right there and then. Reminding us how far he’d come just for us, that it was Friday and he’d rather be at home but he’s here for us so let’s make him happy and go ahead etc. As soon as he left we thought what have we just done?! Now a week later we are still trying to talk to an actual human being about cancelling our order! They took the money quick enough but looks like it’s going to be a while before we get it back.! We have since gone to a local joiner who is going to do the job for us for £1.6k instead. Would not recommend sharps to anyone”

Helpful Report

Posted 3 years ago

“Ridiculously high price even in the half price sale. Designer had no interest what so ever in helping me get what I wanted. There are much better and cheaper companies, please don't waste your time and money on these clowns”

Helpful Report

Posted 3 years ago

“Not a great product for the price paid. The design to best utilize the space was very poor initially and had to have a fitter back to make "modifications" on what the designer had initially suggested. The first fitter also managed to damage the ceiling while fitting the door. Didnt even have the decency to own up to it which I probavly would of said not a prolem and repaired myself Size of exterior frame is way to big compared to other competitor wardrobes I've seen...total waste of space. Hinges are very poor quality, very small, constantly squeak even after lubricating, non adjustable, and dont allow the doors to fully close. Also the "wood" is just laminated chipboard. Not a bit of hardwood insight. Weve since had another room fitted by a rival local company. The rival was cheaper, produced a far superior design and end product for the same sized space. Wont be going back to sharps ever again.”

Helpful Report

Posted 4 years ago

“Abysmal Service. I booked a representative to visit our property for a design consultation. While this appointment did occur, the service thereafter can best be described as utterly abysmal. Five weeks have since passed, with little to no explanation and, more importantly, no quote for the desired product and service. I received one email from the regional sales office three weeks ago stating they would look into the matter and reach out to the appropriate store: however, despite again reaching out numerous times, there has been no further response. I would recommend all to steer clear and engage one of their competitors. I have done this for my other properties and they are well equipt to actually provide a service, managing your expectations from the outset. Sharps, take this as constructive feedback; you need to do better. If you are unable to follow through with the basic element of your service, do not attend properties during a pandemic; the last thing that people need is a stranger pandering around your property for no reason.”

Helpful Report

Posted 4 years ago

“My ultimate was to have Sharps bedroom fitted wardrobes. Had them fitted December 2019. Product good but they use self employed fitters. Unfortunately the fitter made a very poor job. Sharps took several weeks to sort. Kept getting fobbed off by customer services. Eventually got to speak to customer services manager who sent a really helpful and good fitter to put right. However, I’ve still never had a receipt for my final payment, nor the guarantee as promised. Would never want to deal with customer services again hence why I’ve never bothered to chase. Feel very let down by service and the whole experience. Just goes to show spending a large amount of money isn’t always the best option. Sad to say would never use Sharps again.”

Helpful Report

Posted 4 years ago

“Very happy with fitted bedroom furniture in 2 bedrooms, however I wanted 2 more chest of drawers, I explained this to the lovely lady in the show room and arranged a visit however when the man turned up he told me he couldn’t help as I have to spend a maximum of 1, 500 plus they don’t stock my one anymore it’s not that old about 9 years, so I will now have to get drawers that don’t match. He said they might still have it in warehouse to go back to shop... well I don’t know when that will be so I was told 2 different things, very disappointed and one unhappy customer and not a very helpful man”

Helpful Report

Posted 4 years ago

“We was talked into ordering wardrobes was told the price of 3300 when we got the drawings there was no side panel no roof panel alarm bells rang out we paid 825 deposit and was told u pay rest on completion they rang today asking for 2145 before they will deliver and we would have to pay 330 when completed nope not a hope in hell we are gunna lose 825 we are claiming back from visa due to false information I wouldn't reccomend this company to anyone expensive and lied to not happy at all now to search for new wardrobes 😡😡😡😡😡😡😡”

Helpful Report

Posted 4 years ago

“Wonderful experience from our local sales designer.”

Helpful Report

Posted 4 years ago

“delayed 5 times .eventually fitter came on the 16 th december.he then realised that a unit was missing. and other parts.was then delivered 3 days later , but it was not a big as the other units. was fobbed of with excuse ,well you have that bit more space near your door now. was not the point!!i would not recommend this company to any 1. we will not deal with them again.”

Helpful Report

Posted 4 years ago

“Please don't use sharp from the salesman saying you can have any colour you want to the survey no we don't do that colour orders September doesn't get fitted till mid December there cancelled twice then the fitted came first but I had no delivery so he had to Waite and I was furious at the mess he left me with my whole was full of dust and dirt he never cleaned any thing up it took me three whole days to get my house back in order and for the wood left over l could of made a another wardrobe out of it will never use this company again and never recormend them to any one”

Helpful Report

Posted 4 years ago

“CAVEAT EMPTOR (BUYER BEWARE) A terrible arrogant, and untrustworthy company one could ever wish to have dealings with. We were taken in by their mr Kevin Bradley sharps senior design consultant who visited our property as a salesman to quote for units and shelving to two rooms in our property. He was completely polite and courteous on his visit assuring us that the product was bespoke made and of good quality i.e as our kitchen that he spent time in during his visit i.e hardwood. We therefore proceeded with the order which was agreed at £12,000.00 which according to the salesman and in his words was fantastic value as believe it or not there is a promotion on at the moment ending soon of 50% thus meaning the real price was £24,000.00 what a bargain.??? So taken in by this catalogue of fairy tales and lies we placed the order paying a £6,000.00 deposit as per the terms of the contract on the day. Prior to mr Bradley leaving we reiterated once again the quality issue ,including showing him the hardwood top on the dresser in the kitchen and showing him the master bedroom hardwood tops which he verbally assured us would be the same no problem. On the visit of sharps surveyor 27 days later the first warning/ bombshell was given by this person that sharps do not fit hardwood tops however after contacting Bramley we were informed and decided to go with the tops being painted white with a £500 reduction. The next payment being due prior to delivery was made 7 days prior to arrival £ 4350.00The product was delivered to our property on the 3rd December the delivery crew were courteous, polite and respectful in every manner. The fitter arrived on time on the 7th December to commence fitting again he was polite and extremely and professional and very tidy. After fitting of the base units it was clearly obvious this was not what we had ordered or paid for as the whole product was CHIPBOARD with melamine tops and doors and of appalling quality i.e cheap and nasty and certainly not 24k as advised by mr Bramley. We immediately informed Sharps by telephone of our dismay And disbelief and instructed the fitter to stop fitting the rest of the order he fully understood swept up and bagged the shavings into sacks and left. The Customer service department are very arrogant and really couldn’t give a damn basically saying you signed the contract etc etc with the exception of Briggite Rhodes who was extremely polite and courteous in reporting on investigations which resulted in nothing. We have therefore handed the file to our lawyers with the instructions to recover monies paid via the courts as this will maybe protect the public in future and expose this company as what they really are CROOKS AND LIARS. The product is terrible cheap and nasty and not fit for purpose steer clear of this company and its tactics.”

Helpful Report

Posted 4 years ago

Sharps Bedrooms is rated 4.0 based on 2,873 reviews