Sharps Bedrooms Reviews

Name: Sharps Bedrooms
Rating: 3.97

4.0 Rating 2,872 Reviews

75 %

of reviewers recommend Sharps Bedrooms

Company Reviews

Metrics

Info

4.0

Based on 2,872 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5

Visit Website

Phone:

0800 789 789

Email:

camberley.directsales@sharps.co.uk

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Sharps Bedrooms 5 star review on 11th July 2023

"Linda"

"Beccy Barker- Smith"

Sharps Bedrooms 5 star review on 18th December 2019

Margaret Marshall

Sharps Bedrooms 5 star review on 13th January 2019

Carey

Sharps Bedrooms 5 star review on 20th November 2018

C Johnston

Anonymous

Anonymous // 01/01/2019

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“An awful man (sales) arrived, couldn’t hide his disappointment when faced with a run of cupboard and drawers (rather than walk in wardrobe he had been told!) became matter of fact and verged on rudeness when he couldn’t overcome the problem of there being a door to under eave storage in the way, his already made units would not fit! He couldn’t wait to leave, even saying he didn’t want his coffee as he’d rather “get off” horrid, rude man! Hammonds came the day after and sorted everything out, couldn’t fault them, awaiting fitting in 5 weeks time.”

Helpful Report

Posted 5 months ago

“Shockingly bad company. Strongly advise you do not engage. Promised a true fitted solution received the complete opposite. Could have done a better job myself with a hammer as the only tool. Holes knocked in walls of a brand new house and told minor damage. Such a flimsy design the door frame needed remedial work to ensure the strength of the door and not allow it to pull off the wall. This changed it from a fitted wardrobe to some hodgepodge of internal panels to be added to provide the necessary strength and cover up the holes that would require a complete re-plaster to put right. The fitters and managers there after applied pressure tactics to get you to sign off and could not get out quick enough. The sales person promised the world clearly knowing the issues to come. The designer messed up the design from the start. Sharps say in the terms and conditions these things happen and tough. Had £100 refunded for a £1700 installation and a few thousand pounds worth of damage. If this reviewer does not get the point across you only have yourself to blame.”

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Posted 5 months ago

“Excellent service from start to finish and a very thorough and professional process. I'm delighted with my installation and the fitter, Mark Cawley, was superb! It's definitely an investment but the quality and the experience is worth it!”

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Posted 5 months ago

“just what we wanted.”

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Posted 5 months ago

“I had my wardrobes fitted this week, I absolutely love it, we received excellent customer service and our fitter David Rock done an excellent job of the fitting, thank you so much”

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Posted 6 months ago

“I am a previous Sharps customer and decided to go back to Sharps for a wardrobe in my second bedroom. Everything went smoothly, from the sales rep coming to our house for a quote, to the surveyor coming and confirming everything. Everything went downhill when their installer came to our house to install. We had the rudest installer I could imagine. I was abroad for work and had arranged the installation in advance. The man came into my house stayed a few minutes was incredibly rude to my wife and then left, not doing the work. The reason for this was that there was not enough room in adjacent room to setup to do the work. He did not call sharps whilst at my house with my wife so they could come to some agreement before he left, he literally came in, looked, didn’t answer any of my wife’s questions and left. I have never been more infuriated in my life. It’s as if I allowed a random man off the street to enter my home with my wife to speak rude to her whilst I am in a different country and pay for it to happen. Their Customer Service Manager then had the audacity to offer £100 for the inconvenience which is an insult. Not only was my wife upset, spoken to rudely, our plans having to be changed to allow for a different fitting they shave £100 of thousands of pounds.. I strongly and mean strongly do not encourage anyone to go with Sharps. Many years ago the service and quality was worth the premium but I have had work from Harveys and even paid a higher premium for a carpenter to do bespoke work, both 1000 times better than Sharps.”

Helpful Report

Posted 6 months ago

“Nobody even bothered to turn up to the home visit that I booked. No phone call or email to tell me that it had been cancelled. Wasted my whole day for no reason. Awful customer service.”

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Posted 6 months ago

“Excellent service from planning, to installation and aftercare. the joiner was especially expert and professional.”

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Posted 7 months ago

“Excellent service, quality products and very professional. Very happy with the design and finished fitted wardrobe”

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Posted 7 months ago

“Excellent service and after service. Ceri would recommend.”

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Posted 7 months ago

“Very pleased with our installation. Tom was very professional and kept mess to a minimum. Delighted with the finished product.”

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Posted 8 months ago

“Very helpful lady in the showroom, appointments were made quickly. We are really happy with the delivery and fitting of the wardrobes, and love our new bedroom.”

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Posted 8 months ago

“Beautiful wardrobes, would recommend Sharps to anyone thinking of replacing their existing furniture. Very courteous fitters and very helpful admin staff.”

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Posted 8 months ago

“Very happy with the bedroom furniture”

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Posted 8 months ago

“Perfect, exactly how imagined the bedroom would look. A very high standard of workmanship.”

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Posted 8 months ago

“We didn’t have any positive experience. Avoid at all costs. Detailed measurements were taken at the end of the cancellation period, significant delays in delivering the materials, all products were full of dents, scratches, pure quality and bad customer service. You pay a fortune and is not what you see in the pictures or showroom. They give big promises and the quality and service is the worst. Avoid at all costs and don’t fall into the trap. Not sure how this company is still open looking at what they deliver. I wish we could cancel.”

Helpful Report

Posted 9 months ago

“We asked Sharps to design a desk / bookshelf unit. We were pleased with the design and felt although the cost was more than we expected, if you want quality you have to pay for it. The fitters did a great job however within two years the front edge of the desk started to wear away exposing chip board underneath. As there was a 12 year warranty we felt reassured that Sharps would deal with it so we contacted them and sent photos when these were requested. We were then stunned when Sharps stated this was normal wear and tear and not covered by the warranty. We have bought many pieces of furniture over the years but have never had the edging on the side of desk or table wear away like this and so felt the material used could not fit have been for purpose, especially as the desk only gets used occasionally. Sharps told us if we wanted a better quality desktop we would have to pay for it but after further conversation they agreed to supply a replacement worktop if we paid for the labour. We felt that if ‘fit for purpose’ materials had been used in the first place, the repair would not have been needed so having already paid Sharps a substantial amount for the unit we decided to decline the offer rather than pay them more money. The end result is we have an unsightly desktop unit with all the edging worn away along the front. There are also some other issues with the unit such as the plastic imitation wood material covering the recess draw lifting away and some of the shelves are starting to bow so all in all we are very disappointed and won’t be buying furniture again from Sharps.”

Helpful Report

Posted 9 months ago

“Very bad experience wouldn’t recommend them at all. Extremely poor quality. Materials were scratched, dented and destroyed before fitted. Even the fitter said he couldn’t guarantee that there wouldn’t be imperfections. We paid top price and the quality is the worst. Also materials arrived 4 hours later than expected and the end of the cancellation period matched the day that the guy for the detailed measurements arrived so we couldn’t cancel anything.”

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Posted 9 months ago

“Very happy with my new bedroom furniture”

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Posted 11 months ago

“My bedroom wardrobes and furniture are beautiful. Well made and fitted and look really lovely I am very pleased with the effect and have not had any problems”

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Posted 11 months ago

Sharps Bedrooms is rated 4.0 based on 2,872 reviews