Sharps Bedrooms Reviews

Name: Sharps Bedrooms
Rating: 3.97

4.0 Rating 2,866 Reviews

75 %

of reviewers recommend Sharps Bedrooms

Company Reviews

Metrics

Info

4.0

Based on 2,866 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5

Visit Website

Phone:

0800 789 789

Email:

camberley.directsales@sharps.co.uk

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Sharps Bedrooms 5 star review on 11th July 2023

"Linda"

"Beccy Barker- Smith"

Sharps Bedrooms 5 star review on 18th December 2019

Margaret Marshall

Sharps Bedrooms 5 star review on 13th January 2019

Carey

Sharps Bedrooms 5 star review on 20th November 2018

C Johnston

Anonymous

Anonymous // 01/01/2019

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“Very happy with the organisation for my new bedroom. Looking forward to it being fitted in a couple of weeks time.”

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Posted 4 years ago

“So far wise have had excellent service both with the designer and William who was brilliant !”

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Posted 4 years ago

“Very professional service”

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Posted 4 years ago

“Just had my sales person cancel on me 5 minutes after the appointment was due to be held stating that she couldn’t get the parking machine to work so she would have to reschedule. This is after calling me to see if she could come earlier than booked as she was running early. When I offered to help with the machine she said she couldn’t as she’d need to go to her next appointment. This was at 5 minutes past my actual appointment time. An absolutely pathetic level of customer service.”

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Posted 4 years ago

“The salesman arrived looking shabby so not a good start. We showed him the cupboard we really wanted some clever ideas for and he told us it was too small for them. Hmm so much for the bright ideas. He then tried to name drop. Mistake. After years of running a guesthouse and hosting the odd Lords and diplomats, we are difficult to impress. He then measured up the bedroom and declared it was too small for Sharps. I said well what about the houses that are being built with smaller rooms and he ignored that. He left blustering he was the top salesman in the area. Thank goodness we haven't had the misfortune of meeting the worst. Sorry Sharps but an utterly disappointing and dismal experience. If I could give minus 10 I would. Rubbish.”

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Posted 4 years ago

“The whole process ended with a complete lacking integration. The waste disposal instruction in the contract from the beginning was assumed by the customer services as a courtesy! That implies that I should feel fortunate that this is taken care regardless of the timing. WASTE IS LEFT internally for another week. A complete irresponsibility and incompetence of understanding how the installation and waste disposal should be arranged. Not a good experience at all to recommend.”

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Posted 4 years ago

“Paid over £3000 for fitted wardrobes. Expensive but was happy to pay for quality. Left the installer to it and was shocked afterwards at the poor quality / untidiness of the work done. Pictures attached. Chased sharps to resolve the issues and will be seeking compensation. Not a happy customer. Would not recommend”

Helpful Report

Posted 4 years ago

“I have been happy with the process until dealing with the office I ha e explained on numerous occasion that I work in Manchester but the fitting is at my mothers home in London and the way I work please do not to phone me just email me I arranged with the office to come and fit, agreed the date etc due to the office not being able to contact me by phone and letter there cancelled the fitter I ha e travelled all the way from Manchester yet again I have rang to find out why the fitter has not come to be told we tried to contact you and was told they emailed me too which was a lie Ive asked them to forward me the email oh I can’t forward it I will get customer service to call you But no was has called as yet I will never recommend this company absolutely awful”

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Posted 4 years ago

“This is the third time of using Sharps but it will definitely be the last ( no loyal customer service). Rude installation customer service .. error after error from start to finish resulting in us having to pay extra to rectify their mistakes. Will never use Sharps again ... the price we paid doesn’t reflect the service/quality that we received!”

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Posted 4 years ago

“The Surveyor was very knowledgeable”

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Posted 4 years ago

“The final product is brilliant but the process to get to it was nothing but stressful. We had to change our initial design due to space. This brought much confusion due to communication between our designer and sharps. We paid too much to start with due to the price change but this hasn’t been changed in our documents, our colour choice, handle choice, mirror choice and a finishing decor was all missed and I had to double check everything at every point. Overall, an ok experience but should have been smoother considering the price you pay”

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Posted 4 years ago

“Very professional and friendly service.”

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Posted 4 years ago

“Excellent service & quality and the communication was 2nd to none. Very professional company. We are very pleased with the result which was fitted within a very short time frame.”

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Posted 4 years ago

“The price was surprising good, considering the spec of the bedroom we picked”

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Posted 4 years ago

“We recently had fitted bedroom wardrobes by Sharps and are very pleased with the finished result. The designer was patient & informative. We did not feel overly pressured to have to place an order at the time of his visit though we did decide to. The surveyor was also very informative & professional. Fitting was scheduled in very quickly, before Christmas and within a few weeks of our initial design visit. The fitter was very hard working, polite & helpful. He fitted on a a Sunday which was unexpected and did a great job. He was tidy & left minimal rubbish behind. We are extremely pleased with our new wardrobes!”

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Posted 4 years ago

“Your rep was very good,we would recommend him to any one who would like a new bedroom.”

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Posted 4 years ago

“So far I am very pleased with the service I have received and all my questions have been answered.”

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Posted 4 years ago

“Designed what I needed to the budget I was looking for”

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Posted 4 years ago

“Really excellent service from the design, survey and installation”

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Posted 4 years ago

“Very professional service”

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Posted 4 years ago

Sharps Bedrooms is rated 4.0 based on 2,866 reviews