Sharps Bedrooms Reviews

Name: Sharps Bedrooms
Rating: 3.97

4.0 Rating 2,866 Reviews

75 %

of reviewers recommend Sharps Bedrooms

Company Reviews

Metrics

Info

4.0

Based on 2,866 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5

Visit Website

Phone:

0800 789 789

Email:

camberley.directsales@sharps.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Sharps representative was very professional and took his time to ensure he answered all questions. He then Provided a full quote before leaving”

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Posted 7 years ago

“Friendly and charming consultant”

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Posted 7 years ago

“Very professional, designed a bedroom that had everything the way I wanted.”

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Posted 7 years ago

“Very practical and beautifully made. Designer arrived punctually. Designer's ideas were quite useful. I'm looking forward to maximising the use of those awkward spaces I have with my new Sharps' s wardrobes.”

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Posted 7 years ago

“Very friendly and knowledgeable.”

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Posted 7 years ago

“Nice helpful salesman, not pushy. Price better than I had expected”

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Posted 7 years ago

“Very professional service. listened well to what I required, offered ideas and solutions without any sense of 'sales pitch' or heavy sell. Open and straightforward with regard to costs.”

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Posted 7 years ago

“Graham is very friendly and passionate about design and gave me the best possible expert advice and solution to maximize my bedroom space.”

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Posted 7 years ago

“Darren is engaging and knowledgeable and helped us come to the right decision.”

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Posted 7 years ago

“On time and very professional”

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Posted 7 years ago

“Absolutely amazing service, explained everything and listened for our input as to what we wanted.”

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Posted 7 years ago

“The designer took all our ideas on board, and really seemed to understand our needs. Looking forward to the finished product!”

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Posted 7 years ago

“representative was polite and helpful”

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Posted 7 years ago

“We had a Sharps bedroom installed in February. The design Engineer, who visited first, was very helpful and his expertise and advice enabled us to maximise on the space available and yet produce a design that met all our needs. The follow-up engineer, who took accurate measurements of the room, also reviewed the design with us. We were able to introduce some minor modifications at this time. When the material was delivered it was well packed to prevent damage and the delivery was meticulously counted off by the delivery team. The fitter then arrived and spent 4 days in the bedroom constructing and installing units. The finished bedroom is as good as any in the Sharp's catalogue and is admired by all who visit. Good value for money.”

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Posted 7 years ago

“I absolutely love my new wardrobes not only do they look great but they have also provided me with lots of extra space, my fitter was great as he was professional and very tidy. I would certainly use Sharps again!”

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Posted 7 years ago

“First class service from day one. Sharps provided helpful advice and a comprehensive range of bedroom fitted cupboards for me to choose from. I was kept well informed of the progress of my order and each stage of the process happened on the scheduled day. The fitter was professional, skillful and friendly. Overall I am delighted with the service provided by Sharps and my bedroom has been transformed from a hotchpotch of mismatched furniture to a sleek and organised space.”

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Posted 7 years ago

“Really pleased with our new bedroom. Thank you to everyone at Sharps especially our fitter who was excellent.”

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Posted 7 years ago

“Awful customer service. Sharps do not communicate internally or with their paying customer. Despite confirming of receipt of my cancellation letter, they still took full deposit. Took me weeks to get my money back, many phone calls. Managers are never around. I explained my situation to so many people, so many times and a month later Sharps admin were still not aware my order was cancelled. When I complained of being out of pocket, the Area Managee informed me I’d left Sharps out pocket by having a surveyor. Best to use a local company who are easier to communicate with and have trained staff.”

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Posted 7 years ago

“Awful company. Don't know how to do their job, they lie to sell you a wardrobe they are not able to deliver and fit!”

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Posted 7 years ago

“Sharps seems to find internal communication difficult and has delivery staff that are extremely rude. Having ordered a wardrobe, I telephoned to explain that, on the day of delivery, I would not be available but my wife would, albeit she would be a couple of miles away at my daughter's house. I gave them a landline number that she could be contacted on, as my mobile would be switched off. On the day of delivery, several attempts were made to contact me on my mobile, despite me telling them that it would be switched off. No attempt was made to contact my wife until after the delivery lorry had arrived at the delivery address and departed again. Eventually, the penny dropped and Sharps made contact with my wife and she arrived at the delivery address within 10-15 minutes, as had been arranged previously. Having returned to the delivery address, the delivery personnel were very rude, speaking no more than 10 words to my wife, none of which included "please" or "thank you". They demanded money which had already been paid and, when my wife explained, they made a telephone call to confirm that this was indeed the case. No apology was forthcoming, however. When I returned home to hear this tale of woe, I complained to Sharps who, to be fair, did send my wife some flowers by way of apology. They also telephoned my daughter (why?) to confirm that they did have the correct telephone number for the day of delivery but failed to use it. Then the installer failed to arrive on the day of installation. We were contacted early in the day to inform us of this, but another day had to be arranged for installation. It seems that Sharps have not heard about dustsheets, as a great deal of sawdust was left after installation, both in the room and the full length of the stairs. The fact that Sharps gives such awful service is such a shame, as the product itself is great.”

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Posted 7 years ago

Sharps Bedrooms is rated 4.0 based on 2,866 reviews