Sharps Bedrooms Reviews

Name: Sharps Bedrooms
Rating: 3.97

4.0 Rating 2,866 Reviews

75 %

of reviewers recommend Sharps Bedrooms

Company Reviews

Metrics

Info

4.0

Based on 2,866 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5

Visit Website

Phone:

0800 789 789

Email:

camberley.directsales@sharps.co.uk

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Sharps Bedrooms 5 star review on 11th July 2023

"Linda"

"Beccy Barker- Smith"

Sharps Bedrooms 5 star review on 18th December 2019

Margaret Marshall

Sharps Bedrooms 5 star review on 13th January 2019

Carey

Sharps Bedrooms 5 star review on 20th November 2018

C Johnston

Anonymous

Anonymous // 01/01/2019

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“Look very smart”

Helpful Report

Posted 2 years ago

“Very professional. Not pushy. Knowledgeable. At the 1st visit, the gentleman did drawings of our design requirements. The 2nd visit was to finalise the order and the 3rd visit was to remeasure and double check the colour scheme and spec. All very organised.”

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Posted 2 years ago

“Great service from surveyor and sales guy , looking forward to installation now hope that's as good , can't come soon enough”

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Posted 2 years ago

“Excellent service all around. Alison was very friendly and super helpful, and created wardrobes that we wanted”

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Posted 2 years ago

“Personable Thorough Spritely”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Was excellent”

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Posted 2 years ago

“prompt professional very easy to do business with”

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Posted 2 years ago

“Had wardrobes fitted in May doors dropped gaps in between the doors,when i complained they sent me a piece of paper to adjust them myself absolutely know way would i use them or recommend them again.”

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Posted 2 years ago

“Appaling service, product not at all worth the price, we were given wrong parts and bits were damaged. The worst of all is their customer service - so bad and just don't answer any questions or take accountability. Would never reccommend to anyone. Could get much better quality for far cheaper elsewhere.”

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Posted 2 years ago

“Very poor customer service which denied your designer a sale. Hope you are proud…..”

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Posted 2 years ago

“We had a fitted wardrobe put into our 4th bedroom. On the day of the fitting it was noted that there were gaps between the sliding doors and the framework, big enough to put a file through. We reported this to sharps who sent the fitter back to make adjustments. This made a small but still unsatisfactory difference. We contacted Sharps again to state that we were still not satisfied. In the end they sent an Area Manager out to look at the workmanship and to write a report, which included re-ordering several replacement materials. These were due to arrive am on the Friday, but failed to arrive on time. We contacted Sharps and advised them of this, and stated we could not stay in any longer as my wife had a hospital appointment to go too. They agreed to put the materials on the van on Monday. No delivery on Monday. Contacted Sharps again, who said there had been a problem but the goods would be there by 10:30am the next day, as a new fitter had been appointed to our "job" and he would arrive at the same time. He duly arrived at 9:30am, we pointed out the materials had not arrived. The new fitter looked at the project in hand and made a few adjustments and pointed out that the original fitter had put the shoe rack in the wrong way around, which he showed us before correcting his previous colleagues error. The materials were finally delivered, but there were some "door stops" that had been ordered not present with the order. The fitter requested that they be sent direct in the post to us. We spoke to Amy in Customer Services who confirmed that they would be put in the post that night and would complete a file review to see if we would get any compensation because of all the problems we had had. 16 days later the "stoppers" have still not arrived, neither have we heard anymore from Amy. We were recommended to Sharps by our daughter in law, as part of the referral agreement, they should have received a £50 M&S Voucher upon completion, but they have not received anything. DO NOT BUY from this "over priced" company who do not have the qualified fitters or an appropriate Customer Services Team”

Helpful Report

Posted 3 years ago

“After 4 month of wait, my wardrobe was fitted last week. Wardrobe in design look great, but the installation is pathetic. 1) Alignment of out frame is poor. You don't expect that after spending almost £4k on wardrobe. 2) Mirror panel in 2 of the sliding door is lose and it will get worse by time 3) Shelves looks flimsy, not a quality you world expect from high-end company 3) Fitter let my room messy and dirty with saw dust 4) All shelves were full of saw dust, which i have to spend hours in cleaning. 5) Sliding door were dirty from inside, which i cant notice. when these door rubbed over my hanging clothes, it made all of them dirty. There are tough to clean as there is no space. when i reported this to sharps, the gentlemen asked me, why don't you clean yourself. Yes i cleaned it after paying hefty sum to you and requesting to clean areas where i can't reach. My suggestion, never go with Sharps, poor installation, poor customer service and poor quality.”

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Posted 3 years ago

“Beta was very professional and new her job very well. She understood what we are trying to achieve in the 2 bedrooms”

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Posted 3 years ago

“Professional, listened to what I was asking for. Lovely experience and not a bad price for everything”

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Posted 3 years ago

“Everyone we’ve spoken to have been very helpful”

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Posted 3 years ago

“It was very easy to what the units will look like I was happy with the visit.”

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Posted 3 years ago

“Very thorough and professional l”

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Posted 3 years ago

“Terrible Customer Service, Sharp take no ownership when the cupboards have missing parts i.e. hanging rails missing in a delivery, and i had to sit in cupboard waste blocking my whole lounge room for 7 days, even though sharp forgot to send the hanging rails. Terrible company, wouldn't offer to assist until i payed last 10% of uncompleted works. Customer service team were rude and they outsource a lot of the work so they can avoid responsibilities.”

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Posted 3 years ago

Sharps Bedrooms is rated 4.0 based on 2,866 reviews