Sharps Bedrooms Reviews

Name: Sharps Bedrooms
Rating: 3.97

4.0 Rating 2,866 Reviews

75 %

of reviewers recommend Sharps Bedrooms

Company Reviews

Metrics

Info

4.0

Based on 2,866 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5

Visit Website

Phone:

0800 789 789

Email:

camberley.directsales@sharps.co.uk

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Sharps Bedrooms 5 star review on 11th July 2023

"Linda"

"Beccy Barker- Smith"

Sharps Bedrooms 5 star review on 18th December 2019

Margaret Marshall

Sharps Bedrooms 5 star review on 13th January 2019

Carey

Sharps Bedrooms 5 star review on 20th November 2018

C Johnston

Anonymous

Anonymous // 01/01/2019

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“Very helpful and friendly, and just what I wanted.”

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Posted 1 year ago

“Very efficient. We have put deposit down. Designer Kevin excellent. Very no nonsense (in a good way) as we have little time. Understood our needs immediately and made it work. Brilliant representation for the company.”

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Posted 1 year ago

“Anne take an interest in her clients and knows their needs and likes She isn’t at all pushy and that the reason for asking for her this 2nd time”

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Posted 1 year ago

“Charlie, the designer, was very knowledgeable and professional. She was a pleasure to chat with and made the whole process seem effortless. Best of all, there was absolutely no sales pressure!”

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Posted 1 year ago

“Helpful and knowledgeable designer that helped me make the best decisions for my living space.”

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Posted 1 year ago

“Hi, we had sharps to come and design a fitted wardrobe for us, and the design is perfect for what we were looking for, we're happy to say we placed the order, the guy who came to do the design was absolutely fantastic, a real gentleman and knew what he was talking about, we would not hesitate to recommend him and sharps to anyone looking to upgrade a wardrobe or bedroom. Thank you Sharps bedrooms.”

Helpful Report

Posted 1 year ago

“The company never tells you that your room/house will have to be transformed into a workshop where the engineers will cut, saw, sand, and prepare all the parts for your wardrobe from scratch. As with any other furniture company, after two visits during which all the measurements were taken, designs, colors and materials discussed, and papers signed, we were expecting the order to come flat packed, ready to be installed. The first red flag was raised when the delivery of huge MDF sheets came at 7:00 am with no prior email, call or any other notification, just a knock on the door on the early morning of the 30th December. So we had to celebrate New Year and live with that pile of materials in the bedroom for nearly a week. Next red flag was the engineer who came on the 3rd January with tons - and I am not kidding! - of tools, converting the bedroom into the workshop. So instead of just assembling the wardrobe he was cutting the parts from the big sheets right there and then. He is now on his day two, with dust flying all over the house, my husband and I having to sleep on the sofas in the living room, and I am not even sure if he will finish by the end of today. The guy is doing a great job, amazing precision and accuracy, but I did not expect my bedroom to become a workshop, I didn't expect we'll have to vacate the room, it is almost impossible to work due to cutting / sawing / drilling noises and I am not happy that my whole family has to breath in the mdf dust. If I knew this is the way they operate, I wouldn't place an order with Sharps. So I would only recommend going ahead with them if you are able to stay elsewhere while they are building everything (and double- and triple-check everything: for example, my signed-off designs were listing five shelves, but the engineer's copy has only four and only four have been delivered).”

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Posted 1 year ago

“We went to Sharps due to the advertised 50% offer. The quote for 4 wardrobes (2 half height due to the angle of the ceiling) was £10k! This was a plain white spec and no frills. Not sure whether the prices are inflated prior to the discount period but the cost seemed absurd to us.”

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Posted 1 year ago

“Design not as asked. Altered by surveyor who changed most requests..and did not provide a mirror which was stipulated a necessity. I have to question why the design has a cut out on door, even fitter asked. It was not necessary and is to be honest an eyesore. overall, i was very excited to be working with Sharpe's. Am deeply disappointed and will not be recommending as the promise of " we can do anything" is just not true! Also, having organised and paid for the fitting, I am insulted and annoyed that ALL correspondence was addressed to my husband, even when using my phone. The fitter was brilliant! That is the positive.”

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Posted 1 year ago

“Very bad experience We had some wardrobes fitted in our old house and therefore opted again for Sharps in our new house . What a dreadful mistake ! The graphite colour is horrible and the fitting is really sub-standard. We had to arrange a few other visits to amend the work . The customer service’s response is less than satisfactory . I will never use or recommend Sharps to anyone . As a word of caution , I would advise not to leave your property unattended during the fit . This is a separate issue that we had to take up in addition to the bad fitting. Unfortunately, help provided by Sharps in this regard was awful and to this date , I have not been able to speak to the relevant manager to raise my concerns . One would assume that with such a big name and expensive service , you don’t have to worry but unfortunately, standard has fallen to a very low standard. Date of experience: 27 July 2022”

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Posted 1 year ago

“Not fitted yet, but the design team have both been brilliant. Very helpful and patient. With some really good ideas.”

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Posted 1 year ago

“Absolute shambles. Despite the fact a surveyor comes out with laser measuring tools, everything is cut on site and Sharps refuse to dispose of the waste (two full bin bags) and several large off cuts of wood over a metre in length for me. Installer turned up late on both days and damaged my walls and the wardrobe materials. My complaint email was ignored so I had to call Sharps to chase up a response. Shocking customer service. Don’t waste your money.”

Helpful Report

Posted 1 year ago

“Terrible service. Finished a loft conversion a few months ago & wanted to get wardrobes fitted. Stayed in all day for an appointment with a designer called Lara, who then refused to do the appointment as a handyman was fitting a door handle onto an interior door, and she said too much dust was being generated. I also still had the corex protective flooring over my wood floor, to protect it from handymen doing final touches like fitting curtain rails. She reacted as though I'd suggested she went into a Crossrail tunnel, mid construction. Called to complain, and was told a manager would call to rearrange a visit with me. They never did. I called again and booked another visit, with a designer called Ray. Rushed back from work to be there, and he never showed up or called/texted. I called Sharps again the following day, and they were supremely unconcerned and unapologetic. All in all, unprofessional and disrespectful customer service - avoid Sharps at all costs. They're clearly too big, disorganised and complacent - spend your money more wisely, on smaller companies or independent craftsman.”

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Posted 2 years ago

“Very good, explained what problems we had in a very small room and advised us on what would be the best solution. He even came back the next day after we realised that we had another problem in another room and sorted that out too. Nothing was too much trouble.”

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Posted 2 years ago

“Very personable designer, answered every question and came up with just the design I had in mind. Excellent!”

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Posted 2 years ago

“Very impressive service. Consultant v knowledgeable and gave us new ideas.”

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Posted 2 years ago

“Excellent service and product quality. Design session was very professional. Thank you”

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Posted 2 years ago

“Wayne was VERY professional and courteous Many Thanks Margaret and Tom”

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Posted 2 years ago

“Wayne was VERY professional and courteous Many Thanks Margaret and Tom”

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Posted 2 years ago

“Ray Madden was absolutely brilliant in the design process! We explained what we were looking for, various ideas from ourselves but Ray came up with the perfect solution! Thanks again Ray!😃👍🪟🛌🪞”

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Posted 2 years ago

Sharps Bedrooms is rated 4.0 based on 2,866 reviews