Sharps Bedrooms Reviews

Name: Sharps Bedrooms
Rating: 3.97

4.0 Rating 2,872 Reviews

75 %

of reviewers recommend Sharps Bedrooms

Company Reviews

Metrics

Info

4.0

Based on 2,872 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5

Visit Website

Phone:

0800 789 789

Email:

camberley.directsales@sharps.co.uk

Write Your review

Tell us how Sharps Bedrooms made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sharps Bedrooms 5 star review on 11th July 2023

"Linda"

"Beccy Barker- Smith"

Sharps Bedrooms 5 star review on 18th December 2019

Margaret Marshall

Sharps Bedrooms 5 star review on 13th January 2019

Carey

Sharps Bedrooms 5 star review on 20th November 2018

C Johnston

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The man that came out to measure our potential wardrobe space and design was awful. He was very standoffish from the start and my partner and I found him to be rude and judgemental. As if he felt above us type thing. I believe he was in the house for 10 minutes maximum. He measured our space and then immediately said " what's the budget "- after making me feel stupid for what I said I would like for the space. Patronising me. I gave the budget to which he scoffed and said " no that's not possible. You'll never get any built in wardrobes for that type of price". He didn't even attempt to offer alternatives or offer any advice. Bearing in mind he quoted us £5500 for essentially 2 built in wardrobes with drawers. Ridiculous. After him essentially stating we'd never be able to afford sharps services, making us feel inadequate and belittled, I said we'd go to IKEA which again he scoffed and said " well they'll not last " and then he upped and left. We were glad to see the back of him as he is not welcome in our house again. Never again will we go to sharps for a quote for anything. Astronomical prices alongside judgemental & unhelpful customer service. Very poor experience and wouldn't recommend to anyone.”

Helpful Report

Posted 1 week ago

“The wardrobe that we purchased is priced at over £6,000 as a premium product, the materials used are anything but. First of all, the shelves are made of cheap chipboards with clear signs of poor manufacturing, some pieces had to be returned and replaced as these were not even pressed properly. Secondly, the surveyor somehow produced a design that was significantly narrower than the space provided, to this day, the company has not provided any satisfactory explanation for this. This inexplicable oversight led to over £2,000 charged by our builder to make good the space left by the design. Finally the wardrobe does NOT even come with back panels and we ended up having to paint all the walls which were covered by the old wardrobe. All in all, I paid over £9,000 for a product that is sub-par even compared to an IKEA furniture. Apparently we are not the first victims of this company as some friends also had some bitter pills having purchased from this company. The company in fact offered a derisory £100 compensation, what a joke! They should offer to sell this product for £100 instead!”

Helpful Report

Posted 2 weeks ago

“every thing perfect from start to finish i am over the moon with my wardrobes”

Helpful Report

Posted 1 month ago

“I had a complicated space with lots of pitches and beams and stuff. Sharps tailored the wardrobe into the space perfectly. Had 2 local fitters say they’re selling a couldn’t do it.”

Helpful Report

Posted 1 month ago

“Commendabley quick process to order and measure. Fitter was excellent. Units are very good quality and look wonderful. They have been life-changing for me giving me good and accessible storage. They were not cheap but exceptional value with 15 year guarantee. The 'no handle' doors are excellent but the magnets holding them closed could have been a little stronger.”

Helpful Report

Posted 2 months ago

“Very pleased with units looks very good.”

Helpful Report

Posted 2 months ago

“They we're excellent from start to finish the work is 1st class, the joiner knew his job and cleaned up everyday when he finished. I cannot praise them enough.”

Helpful Report

Posted 2 months ago

“Excellent quality. Installer was very thorough worked full days without a break. Left room clean each day very impressive. Would have no hesitation in recommending Sharps. Thank you for stress free experience.”

Helpful Report

Posted 2 months ago

“As their advert says they really did maximise the space and the wardrobes look great. Feel like they'll last forever. The company couldn't have been more accommodating as we went through the process and each person from designer, Anthony, surveyor, Michael and fitter, Kyle, really complimented the work of the others. From the staff in the Newport shop to the staff in the head office through the delivery father and son team I genuinely couldn't have had a more pleasant experience and what's more - unusual for these days - they did everything on time when they said they would. Hence 5 stars!”

Helpful Report

Posted 2 months ago

“It is very good furniture would recommend anybody to buy from them Excellent quality.”

Helpful Report

Posted 2 months ago

“Stunning media unit, very pleased with all the planning procedures and first class communication.”

Helpful Report

Posted 2 months ago

“Great service, price and quality. The fitters were amazing and the office staff very efficient in organising the job. Third time we've used them and would do so again without hesitation.”

Helpful Report

Posted 3 months ago

“Wouldn’t go to anyone else, fantastic job!”

Helpful Report

Posted 3 months ago

“Very efficient process. Well qualified fitter, who took a pride in his work and created an excellent set of wardrobes. The finish is very good and we are delighted with the result. Thank you.”

Helpful Report

Posted 3 months ago

“Emailed us the day after we had paid to say we could have discount if we recommended someone else. We had been recommended by my daughter but oh no we were too late. This to me is cheating . Would not recommend them to anyone though the fitter did a good job!”

Helpful Report

Posted 3 months ago

“marketar sdfjkl”

Helpful Report

Posted 3 months ago

“Worst decision I’ve ever made. Haven’t even got the wardrobes fitted yet. Their cost is astronomical and their service is diabolical. No fitter turned up yesterday and the customer service of getting it sorted is dreadful. They’re so bad I had a nervous breakdown, was unable to work and my son’s exams have now been vastly affected. Apparently a fitter is going to bother to turn up today, but only when the timing suits. There’s no urgency or customer care. I’ve new carpets being fitted purposefully booked to time after the wardrobes would be finished. I don’t now know what I’m going to do about that and Sharps just don’t care. Everyone you speak to is just harsh, unhelpful and off and I’m supposed to be the customer paying a fortune. It was a huge decision to spend this much on wardrobes as we don’t have huge amounts of money and all I can say to anyone considering it is DON’T. I wish I’d just stuck with freestanding. These people need closing down with huge warnings. I notice on a website it says their wardrobes start at £1,500. No they don’t they’re a lot more so that’s a complete lie or I’ve been completely ripped off. Cowboys describes this company politely. DO NOT TOUCH. I cannot warn enough.”

Helpful Report

Posted 3 months ago

“‘’ whole process executed in pleasant and efficient manner, with my requirements taken on board. Very pleased with my new cupboards and impressed that my installer, Dave Rock, was able to complete the job in such a confined space. He cleared up nicely too but should invest in a new Vac soon.’’”

Helpful Report

Posted 4 months ago

“This experience is utterly unacceptable and should be avoided at all costs. The behavior displayed was rude, racist, intimidating, and completely unprofessional. My mother scheduled an appointment with your company today for two fitted wardrobes. Three years ago, we had a representative visit us to provide an estimate for our home renovation. Since then, we have made significant changes to the layout of our home, and we are now ready to proceed with the project. When your sales executive, Jonothan, arrived, he immediately recognized my mother and began to act in a condescending and aggressive manner. He started with comments like, "Oh, you booked me again to waste my time, have you? Where is your wealthy husband who sells cars? Doubt he sells lambos and ferraris.. I doubt you can afford us at all. Are you going to pay me? Why isn't he here?" My mother, understandably upset by this disrespectful behavior, asked why it mattered and if he would proceed with measuring and listening to her ideas. He dismissed her, saying there was no point and suggested she go to other companies that she could afford. To make matters worse, when she mentioned another company, he remarked, "Ah, they're all foreigners; you're better off with them." This conversation continued with even more disrespectful remarks that i wont add for now.. As a head manager for a large company that prioritizes sales and customer service, I find this behavior appalling. My mother was left feeling upset, unsafe, intimidated, anxious, and embarrassed. It is unacceptable to judge individuals based on their nationality or appearance, and it is outrageous for someone to make assumptions about my parents' financial situation. Fortunately, my mother maintained her composure and politely asked him to leave. I can only imagine that if my father or I had been present, the situation would have escalated further. I will be posting a review every day until this sales executive is no longer with your company and my parents receive a formal apology.”

Helpful Report

Posted 4 months ago

“Excellent service from start to finish. Our fitter Peter Horvath left no mess and cleared up.”

Helpful Report

Posted 4 months ago

Sharps Bedrooms is rated 4.0 based on 2,872 reviews